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warranty period on WDC hard disks ?

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Old 16 December 2004, 04:37 PM
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DazV
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Default warranty period on WDC hard disks ?

This one is just over a year old and its buggered.

How long do you get on the warranty ?
Old 16 December 2004, 05:03 PM
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Absolute maximum of twelve months I would imagine. Hitachi offer only three months.


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Old 16 December 2004, 05:06 PM
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IanW
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Hitachi offer more than 3 months Trust me i know this from a good source
Old 16 December 2004, 05:09 PM
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IanW
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If you want to check the warranty on your WDC drive then the link is below :-

http://support.wdc.com/warranty/sele...p?custtype=end
Old 16 December 2004, 07:03 PM
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Originally Posted by IanW
Hitachi offer more than 3 months Trust me i know this from a good source
They didn't when my Hitachi/IBM DeathStar karked it after five months...


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Old 16 December 2004, 08:52 PM
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GC8
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OEM or Retail? Retail kit usually comes with three years, but a similar OEM channel device will come with a 12 month warranty from the vendor. In some circumstances the manufacturer may honor the retail warranty term if contacted directly.

Fortunately my OEM DeathStar had a 12 month warranty but irrespective of the warranty period it must be fit for the purpose and a device that dies after 13 months wasnt so you are certainly entitled to a depreciated credit; dont be fobbed off.

Simon
Old 16 December 2004, 10:33 PM
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DazV
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ok cheers - my mate's digging his paperwork out now to find out whether it was retail or oem. It came from overclockers.

The drive won't even communicate with the computer - doesn't get recognised by BIOS or WinXP installer. Sounds like the bearings have gone listening to the mechanical nature of the noise.
Old 16 December 2004, 10:37 PM
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DazV
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IanW, great link mate - thanks!
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