EVOVI

I have managed to get the banker.b virus on my pc.I have tried adaware,spybot,cwshredder,pandascan & stinger and nothing gets rid of it.The only thing that finds it is my norton av but that cannot delete it.
Anyone managed to remove this virus?
There is removal instructions on the symantec website but I know sweet fa about pcs so when it start going on about safe mode and the registry I am lost.Can anyone give me an idiots guide to doing it?
Thanks
Stu

Nicks VR4

If you not PC savvy I would try using this 15 day trial from McAfee

Make sure you update the DAT files(Signature Files) before running it

http://download.mcafee.com/us/eval/e...2.asp?cid=9445

Nick

EVOVI

There you go,lost already...What are DAT files and how do you update them?

Nicks VR4

go to http://www.networkassociates.com/us/downloads/ and click on DATs

Download to desktop amd double click

OR look on the McAfee console you have for a download button

EVOVI

I dont use Mcafee I use norton av...If I download this from mcafee will it actually do anything or should I go to the norton site and get them from there.

mark_h

The removal instructions on Symantec's site explain what Safe Mode is and how to get into it, and how to edit the registry...

Nicks VR4

You did say that Norton wouldnt remove it so I suggested you try McAfee as it can remove processes running

Go ahead and make sure you are upto date with your Norton Sig Files or do as above and have a read and do it manually

EVOVI

ok...will give the mcafee thing a go,was only checking to make sure it would work...
I did read the symatec guide and got it to start in safe mode but forgot what to do next..Will print it off and give it a go...

JackClark

If you do download the McAfee trial, once it's installed there's an update button in Security Center.