Online ordering - refunds policy etc
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From: Birmingham
Online ordering - refunds policy etc
Creating an online stamp dealer website for my father-out-law.
Has anyone got any links to statements to put on the website to do with cooling-off period/right to cancel etc.
Andy
Has anyone got any links to statements to put on the website to do with cooling-off period/right to cancel etc.
Andy
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"Under the "EU Distance Selling" laws, you the consumer have a right to cancel the order, within 7 working days. Should you wish to do this, you will be responsible for the item/s to be returned to us in their original UNOPENED packaging. Once the items have been returned to us they will be inspected for any damage."
Taken from my own web site, feel free to use or abuse the text...
Taken from my own web site, feel free to use or abuse the text...
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You shuold add, If a stamp gets licked a cleansing fee applies
Originally Posted by Buckrogers
"Under the "EU Distance Selling" laws, you the consumer have a right to cancel the order, within 7 working days. Should you wish to do this, you will be responsible for the item/s to be returned to us in their original UNOPENED packaging. Once the items have been returned to us they will be inspected for any damage."
Taken from my own web site, feel free to use or abuse the text...
Taken from my own web site, feel free to use or abuse the text...
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