Royal Mail have lost three parcels sent to me in the past two weeks, how can they possibly offer such a shoddy service? The stuff I was being sent I'd bought from eBay, I even have certificates of postage which seem to be useless to the Post Office, since they can't do anything with it. I told them I'd bought the goods from eBay and the person mentioned that they'd had a circular come around the offices regarding eBay purchases and missing items, so I'm wondering if anyone has heard anything about it? Can't see how it can possibly make a difference, eBay have nothing whatsoever to do with the handling or posting of any goods but something must be wrong for there to be a circular issued. I'm well peeved off, 50 quid lost and due to their massive backlog of missing parcels I'll have to wait over a month for a refund. I will never, ever use royal mail for sending anything remotely useful ever again, absolutely useless. Anyone else lost parcels they've bought from eBay?

Cheers,
Steve.

 

Insist on special delivery - that works...

 

I will in future make sure it's special delivery, and NOT via Royal Pain In The ****. One of them was even registered delivery and they haven't bothered to deliver it. I hope whoever has it is having damn good fun with my Spectrum and Sabre Wulf!

Steve.

 

About a month ago I ordered about 15 things from ebay, the small packages seemed to turn up OK but I had problems with anything that was in a box. Basically on several occasions I would return home and find parcels just lying on my doorstep.

I had a package of 4 DVD rom drives go missing but the sender didn't send them recorded delivery so god knows what happened to them. My suspision is that they were left on my doorstep and someone walked by, saw a package and just walked off with them. Luckily for me the seller was a really nice guy and gave me a full refund.

Parcelforce also worked in my favour for one company as the parcel got completely lost and after 9 days the company gave me a full refund. The parcel then turned up about an hour later! God knows where it had been for over a week.

 

Steven,

Use ebay alot and havent had any problems (touchwood), bunch of losers RM though, not good. In the meantime console yourself over your missing speccy with http://www.spectrum.lovely.net/Manicminer.html

Gary

 

Oh, I have 5 motherboards series 2 - 6a, and two fully working mint boxed Spectrums at home so I'm not going cold turkey I'm just dumbfounded that the Royal Mail are so completely useless. I've spent the best part of all this morning on the phone to them and they don't have any information at all, I just can't quite see how so many items can go missing in such a short space of time. Guess I learnt the hard way I'm more annoyed I've lost what I bought than anything else, I'd bought some stuff I'll never be able to replace. I hate the Royal Mail. At least those purchases were either cheque or credit card so I can get refunds.

 

Oh by the way I have a friend who works for Securicor and aparently "Lost" actually means "stolen"

Even if a parcel delivery company discovers one of their employees has been stealing parcels they will never prosecute because they don't want the bad publicity. Remember these companies rely on their image for business and don't really want people to know what really goes on.

Apparently Securicor quote 99.6% of all their parcels will be delivered safely and on time but realistically it is actually 86%.

My friend regularly attends staff sales for parcels which for whatever reason never got delivered and apparently you wouldn't believe the amount of stuff there.

 

I've literally just posted a video that is now 'out of print'. I'll be bricking it until Monday when the other bloke is supposed to get it now...

Cheers guys

 

Doesn't surprise me. When I was in the sixth form I got a temp job working for Parcel Force. I personally wouldn't use them either, their employees couldn't give a siht if things say 'fragile' on them, everything gets thrown regardless. I saw one guy read 'fragile' on a box, laugh, and throw it 15 feet into a cage for sorting where the two red wine bottles inside smashed to pieces and leaked all over other peoples' parcels

 

Joey

Had a friend do a job for parcle force a few years ago. Within 3 days he wass been offered good computers,Hifi etc. It became obvious to him that it was all nicked from other depos and swapped over with another lot. During his 9 months he witnessed thousands of packages going missing. It is very obvious to them what is valuable etc. And their internal security is krap.

 

Steve

If these items were sent to you how come you have the certificates of posting?
It's been my experience that RM won't even enterain a claim from the intended recipient of "lost" items. As the contract is between the sender and RM it is the senders responsibility to claim for the loss.