Infra red on laptop problem

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23 January 2003, 02:50 PM

Paulo P

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I have an old Dell laptop for work and it's running on windows 2000. I can't get my laptop to see my mobile via infra red

I have installed all the software from Nokia but no luck. Has anyone got any ideas how to fix this?

Thanks in advance
Paul

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23 January 2003, 03:20 PM

Foot_Tapper

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Do you have the infra-red utility inatalled;
and also enabled in the BIOS !!

Cheers
Glenn

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23 January 2003, 03:21 PM

Beastie

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With Dell you have to enable the infrared in the BIOS before it works.
Go here and search for infra red.

http://delltalk.us.dell.com/supportforums

Beastie

[Edited by Beastie - 1/23/2003 3:24:51 PM]

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23 January 2003, 03:55 PM

Paulo P

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Just been looking at it and it's disabled in the BIOS for some reason

and I don't have rights to enable it

The IT guy is going to sort it tomorrow now

Thanks
Paul

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23 January 2003, 04:09 PM

dsmith

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I used to have problems with the IR port causing the serial port problems when using an external ISDN TA - so kept the IR disabled unless I needed it.

Doesn't happen now - so one of the BIOS upgrades must have fixed it. (Dell Latitude)

Deano