BOB.T

Hi, we've just had a new optical internet connection put it with our own firewall and now I can't get into msn messenger. Is there anything I can do that doesn't involve messing with the firewall or server?

Cheers

Bob

Fig

Might work if you try changing Messenger to use your HTTP connection (Tools > Options > Connection)

HHxx

Firewall rules stopping you?

I have a rule which stop msn working here, basically it just bans access to an ip range that messenger uses.

H

BOB.T

Right fig, did that, there's a box which says server, I presume I have to type summat in there?

Haven't a clue how to do owt with the firewall, I'd rather not mess with it to be honest

Fig

Bob,

With Messenger running (ie you have attempted to connect and failed) go to the connections tab and see what the message in the lower part of the screen says.

Which version are you using?

BOB.T

There's nothing in the "server" box, the "port" box has 80 in it and the two boxes below aren't highlighted. Below all that it says I'm not connected to NET.messenger service

I'm on the old version, haven't downloaded the new one yet, do you think it may be worth doing that?

HHxx

Yeah download the newer version as they have even more cunning ways of finding a way to connect which in turn makes my life hell at work....

ChrisB

Good to see BOFH is still alive and well out there

HHxx

H aka BOFH

BOB.T

Have installed the new version, everthing workd again now, many thanks