ok, im dumping NTL cable for obvious reasons...like NTL are involved!

is there any difference (in service and back up) between pipex and BT adsl...seems BT is a bit more expensive (£30pm V £25) any thing else?

T

 

Pipex are struggling to cope with demand at present.

Ask Luke....

 

maybe thats why they dont answer the phone!!!!!

not good for someone who has come from NTHELL to get another company that dont PICK UP THE PHONE AND SELL ME YOUR PRODUCT!!!!


T

 

lol at ChrisB . i think it was me who suggested to luke to go for pipex .

 

Why not go for Telewest and get a 1 Megabit line for £35.

 

If he is getting rid of NTL Cable then he wont be in a Telewest Franchise.

 

not in telewest area!

 

Oops, you'll be off his Christmas card list then suba

 

so BT is cool then?

 

Tiggs, Most ADSL providers are struggling to meet the deamnd just at the moment. This is likely to get worse before it gets better. Its a lottery - you might have problems, you might not...you decide.

 

have a look here.

 

cheers Mr Smith, very usefull advice

 

Not Pipex, I have had problems and cant get through to sort it without an hour on the phone, it then works for ten mins and cuts out, called the support no and they said I had to call billing to cancel, different number same prob.

Sent numerous emails, none replied to.

 

Heeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeey a "Pipex" post!!!

Well at last I got my problem sorted out. I must be honest and take a bit of the blame.... and the lady who dealt with the complaint did do a good job.

But at times it runs very slow. I never want to try and call.... ( But i do have an "Internal" number!!! but they could get miffed if I abuse it... ( They answer within a min or two!!)

I still cannot believe all the problems people are having with them..Dont even bother sending them a email......... it wont get answered.

But I'm going to stick with them for a bit... Save all the agro of changing...

Suba.. no worries about the reccomondation!!

 

www.eclipse.net.uk

£22.75 pcm, £50 set up fee, one month rolling contract, small enough that I've always got through to a real person in less than 2 mins, top speed link, router does seem to drop out for a few minutes every 4-5 days tho', but its never caused a problem.

Just a satisfied customer etc etc

 

eclipse it is- answerthe phone in 30 secs which is something of a new experience for an NTL user (normally i call then put the kettle on! )

cheers for the tips

T

 

didn't you know that already from another forum ........ disbeliever

 

you said Pipex!!!!!!!!

 

linked to http://www.eclipse.net.uk/

Sort it out Tiggs....

 

sorted- going eclipse!