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Old 13 June 2002, 11:33 PM
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blaster
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What knowledge base solution do you guys use at work ?
Old 14 June 2002, 12:26 AM
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IWatkins
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My brain

Seriously, compnay wide we have a system called "Remedy" that is mainly a HelpDesk system but has KB tools. If only the HelpDesk would learn to use it.....

In our team we keep a set of web pages for each of our applications/systems we write. Each person who has a new one to add just writes a simple text document that they drop into a specific directory on the server. A service picks this up and weaves it into the relevant web page. Written in house in about 1/2 a day. Works for us.

Cheers

Ian
Old 14 June 2002, 09:00 AM
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David_Wallis
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custom one in lotus notes... have a look at ms sharepoint portal server...

David
Old 14 June 2002, 05:58 PM
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blaster
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reviewed SPS but thinking about setting up asp pages to RDBMS thus allowing users to search and add docs themselves ...
Old 16 June 2002, 12:43 PM
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Miles
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Arrow

Tivoli...
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