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Alcatek problems?

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Old Nov 15, 2012 | 05:42 PM
  #31  
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Originally Posted by MartynJ
Your case is a bit different Maz.
Correct me if I'm wrong of course, don't you still have your ecu which could be mapped and enjoyed right away.
However your mapper has advised you wait for the upgrades before they map it, not realising that the particular type of ecu you have (A 99 with the GC8 AVCS expander) will be the last of the ecus to receive the upgrade, due to the low volume they were made in.

You haven't been left without a car you can't drive, so I'm not sure I understand exactly what your delay is ?
I have already explained all this via PM, so please be patient as things like this don't do anyone any favours.
Apologies if that's what you think Martin ? Not trying to upset anyone , I was just replying to a question made regarding delays ! I believe andy has been in touch so " jobs a good un !! " thanks for your help !
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Old Jan 8, 2013 | 10:10 PM
  #32  
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Forgot about this

just thought id add the answer in case anyone else finds this thread with similar issues.

As Bob said, the map change via the accelerator is a known issue and is very temperamental, fixed with a switch.

The other issue I had with the boost dropping off;
When the accelerator was 100% pressed down for some reason the ecu thought it was 104% pressed down which it turn was causing a problem when putting my foot to the floor. Pat at Api fixed this for me in a second.
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Old Jan 8, 2013 | 11:15 PM
  #33  
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Does anyone know if there are still delays with the update. Plan on having mine done soon but don't fancy waiting months to get it back.
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Old Jan 9, 2013 | 09:35 PM
  #34  
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From: Enginetuner Plymouth for 4wd RR Mapping Apexi Ecutek Alcatek Proper Garage More than just a laptop!
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Originally Posted by sharpydoo
Forgot about this

just thought id add the answer in case anyone else finds this thread with similar issues.

As Bob said, the map change via the accelerator is a known issue and is very temperamental, fixed with a switch.

The other issue I had with the boost dropping off;
When the accelerator was 100% pressed down for some reason the ecu thought it was 104% pressed down which it turn was causing a problem when putting my foot to the floor. Pat at Api fixed this for me in a second.
Switching the map through the throttle works very well when implemented and used properly. It only becomes an issue if you have a faulty throttle pot, meaning not enough voltage is produced to cause the map switch function to occur. A proper toggle switch or even better a rotary switch now we have 8 map options are much better though as they can be used on the fly.

In reality, both issues above were down to a user/programmer error or faulty throttle pot, not a problem with the ecu which is good to know
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Old Jan 10, 2013 | 12:54 PM
  #35  
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Originally Posted by RICHARD J
Does anyone know if there are still delays with the update. Plan on having mine done soon but don't fancy waiting months to get it back.
Delays are still horrendous and communication is non-existant at best. Personally if your car runs and works, then I wouldn't bother - take it from someone who has been waiting months and getting nowhere. (and before posts are made, that was going through a mapper as Alcatek have requested).
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Old Jan 10, 2013 | 04:03 PM
  #36  
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How longs that now Sandy? Can't be far off six month your ECU's been away.
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Old Jan 10, 2013 | 04:21 PM
  #37  
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Originally Posted by sandyRS16i
Delays are still horrendous and communication is non-existant at best. Personally if your car runs and works, then I wouldn't bother - take it from someone who has been waiting months and getting nowhere. (and before posts are made, that was going through a mapper as Alcatek have requested).
This is what I'd heard before Christmas, want it doing soon as I'm fitting a new turbo soon & want it mapped on the updated ECU. May have to postpone my plans even longer now as I don't want my ECU gone for months.
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Old Jan 10, 2013 | 04:23 PM
  #38  
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Originally Posted by RA Dunk
How longs that now Sandy? Can't be far off six month your ECU's been away.
Six months! Sounds like theyve lost it or screwed it up.
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Old Jan 10, 2013 | 06:27 PM
  #39  
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Nah its been about 4 month dunk - same as a guy has in his ad selling one. Presumably got fed up waiting.
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Old Jan 14, 2013 | 10:08 PM
  #40  
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Toucan is fab well worth the investment no more problems with changing mapps and the FFS is majical
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Old Jan 17, 2013 | 11:51 AM
  #41  
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Originally Posted by sandyRS16i
Delays are still horrendous and communication is non-existant at best. Personally if your car runs and works, then I wouldn't bother - take it from someone who has been waiting months and getting nowhere. (and before posts are made, that was going through a mapper as Alcatek have requested).
You must have the same spec ecu as me then !
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Old Jan 18, 2013 | 05:56 PM
  #42  
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Originally Posted by RICHARD J
Does anyone know if there are still delays with the update. Plan on having mine done soon but don't fancy waiting months to get it back.
The best way is to give Andy at Alcatek a ring and book a slot.
I did this a couple of days ago and have got a date in Feb. I understand much of the backlog has cleared and the turnaround is a week or so, not months, they must have been swamped earlier on with ecu's coming from all dirctions.
I'm sending mine direct and paying for it through Duncan who maps my car.
Trev
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Old Jan 18, 2013 | 06:44 PM
  #43  
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I had a call from Martyn at Enginetuner earlier to say my ECU was now back with him, after having the Alcatek upgrade carried out.

The upgrade programme certainly seems to be getting quicker, I can't wait to try it out with the Toucan.
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Old Jan 18, 2013 | 08:27 PM
  #44  
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I am getting my customers ecu's upgraded with a turn around of about two weeks including those from abroad. Its a matter of process, if an ecu is sent back with the right information attached and progressed to a plan then AlcaTek do their very best to achieve it, its when ecu's are sent back "ad hoc" that delays happen as often no info has been provided.

I helped a new customer out recently in this respect he had been waiting even longer but with some constructive input the situation was resolved.

bob
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