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I am sure they would be happy to change, all they need is customers to get together and start a petition "we the customers of Amazon are happy to pay a minimum of £5 delivery charge for each item that we buy to ensure a more professional and efficient delivery service"
let me know when it happen as I will look out for flying pigs
Amazon offer their Prime option for customers to pay a yearly fee to receive fast delivery.
Used to work at the worcester branch of YODEL used to b HDN u wouldnt believe what used to go missing from that depot not small items either its a joke