KWIK FIT getting a pounding on Watchdog!
17 September 2010, 03:06 PM
#31
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My best mate is a manager of a site.
I hear both sides of the story, and to be honest i feel a bit sorry for the hassle he gets from upper management.
They really grind him down for sales and figures.
Last month he got bollocked for offering too much discount, but the local competitor is doing tyres cheaper, so he either discounts, or loses sales.
Impossible situation, and when he trys to argue this point, he just gets more hassle, because apparently he should be looking into ways to bring in more business
Hence why they are all over the top when looking for business.
Upper management is a shambles, the problem with Kwick Fitt IMO, is they are tooo large, and they gave themselves the impression that nobody will catch them, letting the grass grow under their feet.
While this happens, thousands of small customer service based independents spring up and steal sales from every site, its the exact same thing that happened with the company i am with, you have no real direct competitor with size/scale, but instead you have thousands of independents from all over eating into sales.
The upper management that my mate deals with will not replace the cladding and signage on his site, it looks a fooking mess, the fecking name is missing from the outside of the building, it gives a horrible impression IMO (same thing happened to me, took them 6 years to replace it?!?)
The competitor my mate has, looks FAR nicer, and has had the cash spent on it, so who are you going to use, when the better looking competitor is also cheaper?
They need to ditch the upper management imo and have a real good shakeup.
I hear both sides of the story, and to be honest i feel a bit sorry for the hassle he gets from upper management.
They really grind him down for sales and figures.
Last month he got bollocked for offering too much discount, but the local competitor is doing tyres cheaper, so he either discounts, or loses sales.
Impossible situation, and when he trys to argue this point, he just gets more hassle, because apparently he should be looking into ways to bring in more business
Hence why they are all over the top when looking for business.
Upper management is a shambles, the problem with Kwick Fitt IMO, is they are tooo large, and they gave themselves the impression that nobody will catch them, letting the grass grow under their feet.
While this happens, thousands of small customer service based independents spring up and steal sales from every site, its the exact same thing that happened with the company i am with, you have no real direct competitor with size/scale, but instead you have thousands of independents from all over eating into sales.
The upper management that my mate deals with will not replace the cladding and signage on his site, it looks a fooking mess, the fecking name is missing from the outside of the building, it gives a horrible impression IMO (same thing happened to me, took them 6 years to replace it?!?)
The competitor my mate has, looks FAR nicer, and has had the cash spent on it, so who are you going to use, when the better looking competitor is also cheaper?
They need to ditch the upper management imo and have a real good shakeup.
17 September 2010, 04:36 PM
#32
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17 September 2010, 05:35 PM
#33
as a tyre shop owner and having a kwic fit across the road , it always amuses me when they drive customers cars through the wall because they have forgotton to pump the brake pedal after changing the (probably fine ) brakes . the wall is a multi coloured brick wonder 
1. i dont see why people use tham as it is a well known fact that they do what they do and it has been for ages
2. they prey on women and the elderly to meet targets as thay are easy targets
3. i did an apprenticeship as a motor tecnician and i wasnt alowed to touch brakes for the first year of the training untill all the tests and stuf were passed . these guys have two weeks training and they are let loose on every car.
4. they are ****ing expensive
5. how can you have a service done for £99 , the oil on most cars is nearly that these days ( service is oil and filter )which is not a service but people belive they are getting the works ( naieve idiots)
5. mot £39 , yes maybe but if you leave paying just £39 ill eat my own ********* , once the car is on the ramp you are in for some bull**** .
6. 95% Of my customers have been done over once in their time of driving buy big chains
7.people see the words FREE on banners outside and think they are getting a free tyre (buy 3 get the 4th free) yeah right mate ! nothing is for free in this life . Have you seen the price of the three!!?
8. people are oblivious of smaller places like mine or two scared to come in for some reason as they think the big chain are more trained ( i have more skills than everyone in my local kwicfit put together)
9. i am on average 20-30 pound cheaper per tyre on an average tyre than them and i still am making a good profit so how much must they be making per tyre ?? makes you wonder
10. i sometimes wonder is it ease that people use them.
true story from a customer . Guys next door neighbour (woman) went to kwicfit for brake work . work was done, bill payed off she went up the road pressed the brake , no pedal BANG strait up car in fronts *** writing her car off . car was checked and found that the pipe from the master cylinder was left loose and had come off, kwic fit admitted and caughed up , she got a new car , (now this is the funny bit) he was talking to her the other day and she said that she needed some new pads and she had booked her car into ....wait for it ...... KWIC FIT ...wtf
that just shows you how stupid people can be when it comes to car maintainace etc .
there are probably 10 local mechanics that would go and do it at her house but no, its to hard to ring tham when she can just drive down the road and get her car fluffed up again prob.
makes you wonder
Rant over
1. i dont see why people use tham as it is a well known fact that they do what they do and it has been for ages
2. they prey on women and the elderly to meet targets as thay are easy targets
3. i did an apprenticeship as a motor tecnician and i wasnt alowed to touch brakes for the first year of the training untill all the tests and stuf were passed . these guys have two weeks training and they are let loose on every car.
4. they are ****ing expensive
5. how can you have a service done for £99 , the oil on most cars is nearly that these days ( service is oil and filter )which is not a service but people belive they are getting the works ( naieve idiots)
5. mot £39 , yes maybe but if you leave paying just £39 ill eat my own ********* , once the car is on the ramp you are in for some bull**** .
6. 95% Of my customers have been done over once in their time of driving buy big chains
7.people see the words FREE on banners outside and think they are getting a free tyre (buy 3 get the 4th free) yeah right mate ! nothing is for free in this life . Have you seen the price of the three!!?
8. people are oblivious of smaller places like mine or two scared to come in for some reason as they think the big chain are more trained ( i have more skills than everyone in my local kwicfit put together)
9. i am on average 20-30 pound cheaper per tyre on an average tyre than them and i still am making a good profit so how much must they be making per tyre ?? makes you wonder
10. i sometimes wonder is it ease that people use them.
true story from a customer . Guys next door neighbour (woman) went to kwicfit for brake work . work was done, bill payed off she went up the road pressed the brake , no pedal BANG strait up car in fronts *** writing her car off . car was checked and found that the pipe from the master cylinder was left loose and had come off, kwic fit admitted and caughed up , she got a new car , (now this is the funny bit) he was talking to her the other day and she said that she needed some new pads and she had booked her car into ....wait for it ...... KWIC FIT ...wtf
that just shows you how stupid people can be when it comes to car maintainace etc .
there are probably 10 local mechanics that would go and do it at her house but no, its to hard to ring tham when she can just drive down the road and get her car fluffed up again prob.
makes you wonder
Rant over
17 September 2010, 05:47 PM
#34
Since all this Kwik shyte has blown up the branch at the top of my road has been empty,spoke to one of the fitters he was going home early not back in until Monday no bookings!!
17 September 2010, 06:05 PM
#35
as a tyre shop owner and having a kwic fit across the road , it always amuses me when they drive customers cars through the wall because they have forgotton to pump the brake pedal after changing the (probably fine ) brakes . the wall is a multi coloured brick wonder
1. i dont see why people use tham as it is a well known fact that they do what they do and it has been for ages
2. they prey on women and the elderly to meet targets as thay are easy targets
3. i did an apprenticeship as a motor tecnician and i wasnt alowed to touch brakes for the first year of the training untill all the tests and stuf were passed . these guys have two weeks training and they are let loose on every car.
4. they are ****ing expensive
5. how can you have a service done for £99 , the oil on most cars is nearly that these days ( service is oil and filter )which is not a service but people belive they are getting the works ( naieve idiots)
5. mot £39 , yes maybe but if you leave paying just £39 ill eat my own ********* , once the car is on the ramp you are in for some bull**** .
6. 95% Of my customers have been done over once in their time of driving buy big chains
7.people see the words FREE on banners outside and think they are getting a free tyre (buy 3 get the 4th free) yeah right mate ! nothing is for free in this life . Have you seen the price of the three!!?
8. people are oblivious of smaller places like mine or two scared to come in for some reason as they think the big chain are more trained ( i have more skills than everyone in my local kwicfit put together)
9. i am on average 20-30 pound cheaper per tyre on an average tyre than them and i still am making a good profit so how much must they be making per tyre ?? makes you wonder
10. i sometimes wonder is it ease that people use them.
true story from a customer . Guys next door neighbour (woman) went to kwicfit for brake work . work was done, bill payed off she went up the road pressed the brake , no pedal BANG strait up car in fronts *** writing her car off . car was checked and found that the pipe from the master cylinder was left loose and had come off, kwic fit admitted and caughed up , she got a new car , (now this is the funny bit) he was talking to her the other day and she said that she needed some new pads and she had booked her car into ....wait for it ...... KWIC FIT ...wtf
that just shows you how stupid people can be when it comes to car maintainace etc .
there are probably 10 local mechanics that would go and do it at her house but no, its to hard to ring tham when she can just drive down the road and get her car fluffed up again prob.
makes you wonder
Rant over
1. i dont see why people use tham as it is a well known fact that they do what they do and it has been for ages
2. they prey on women and the elderly to meet targets as thay are easy targets
3. i did an apprenticeship as a motor tecnician and i wasnt alowed to touch brakes for the first year of the training untill all the tests and stuf were passed . these guys have two weeks training and they are let loose on every car.
4. they are ****ing expensive
5. how can you have a service done for £99 , the oil on most cars is nearly that these days ( service is oil and filter )which is not a service but people belive they are getting the works ( naieve idiots)
5. mot £39 , yes maybe but if you leave paying just £39 ill eat my own ********* , once the car is on the ramp you are in for some bull**** .
6. 95% Of my customers have been done over once in their time of driving buy big chains
7.people see the words FREE on banners outside and think they are getting a free tyre (buy 3 get the 4th free) yeah right mate ! nothing is for free in this life . Have you seen the price of the three!!?
8. people are oblivious of smaller places like mine or two scared to come in for some reason as they think the big chain are more trained ( i have more skills than everyone in my local kwicfit put together)
9. i am on average 20-30 pound cheaper per tyre on an average tyre than them and i still am making a good profit so how much must they be making per tyre ?? makes you wonder
10. i sometimes wonder is it ease that people use them.
true story from a customer . Guys next door neighbour (woman) went to kwicfit for brake work . work was done, bill payed off she went up the road pressed the brake , no pedal BANG strait up car in fronts *** writing her car off . car was checked and found that the pipe from the master cylinder was left loose and had come off, kwic fit admitted and caughed up , she got a new car , (now this is the funny bit) he was talking to her the other day and she said that she needed some new pads and she had booked her car into ....wait for it ...... KWIC FIT ...wtf
that just shows you how stupid people can be when it comes to car maintainace etc .
there are probably 10 local mechanics that would go and do it at her house but no, its to hard to ring tham when she can just drive down the road and get her car fluffed up again prob.
makes you wonder
Rant over
17 September 2010, 06:44 PM
#37
I was stood behind a woman at a drive in place yesterday.
The manager asked her what was wrong as she'd paid for her service and had already got into her car. She told him the engine was making a noise and the oil light was on - mechanic hadn't refilled it?
Wasn't a KF but part of a chain
The manager asked her what was wrong as she'd paid for her service and had already got into her car. She told him the engine was making a noise and the oil light was on - mechanic hadn't refilled it?
Wasn't a KF but part of a chain
17 September 2010, 06:47 PM
#38
Scooby Regular
I was stood behind a woman at a drive in place yesterday.
The manager asked her what was wrong as she'd paid for her service and had already got into her car. She told him the engine was making a noise and the oil light was on - mechanic hadn't refilled it?
Wasn't a KF but part of a chain
The manager asked her what was wrong as she'd paid for her service and had already got into her car. She told him the engine was making a noise and the oil light was on - mechanic hadn't refilled it?
Wasn't a KF but part of a chain
17 September 2010, 07:46 PM
#39
Scooby Regular
Never used a chain, except nationl tyres - had one tyre fitted and free alignment for some reason. cost me under £50.
For everything else it has always been a private company. They are the only ones that truely care about the work they do and the customer service, as its their business, and how they treat you directly impacts on the future work load. They may be a little more expensive, bit Id rather pay a little more with the knowldege that the job has been done properly.
When I had my incident with the scoob and had it recoverd to said garage. They stored it for me over the bank holiday, and gave it a quick check over all for nothing. They will be gettign my business again!
For everything else it has always been a private company. They are the only ones that truely care about the work they do and the customer service, as its their business, and how they treat you directly impacts on the future work load. They may be a little more expensive, bit Id rather pay a little more with the knowldege that the job has been done properly.
When I had my incident with the scoob and had it recoverd to said garage. They stored it for me over the bank holiday, and gave it a quick check over all for nothing. They will be gettign my business again!
17 September 2010, 07:50 PM
#40
I worked as a manager for Kwik Fit in the early 90's and some of the stuff that I was told to do was beyond belief!
Spraying customers shock absorbers with WD40 and swapping out good for bad brake pads was common place to meet targets! This was only the tip of the iceberg and I'm too embarrassed to say what else went on. Seldom to say, I resigned and went to work in the dealer network (which isn't much better).
Spraying customers shock absorbers with WD40 and swapping out good for bad brake pads was common place to meet targets! This was only the tip of the iceberg and I'm too embarrassed to say what else went on. Seldom to say, I resigned and went to work in the dealer network (which isn't much better).
On a different note, I personally carry out 1500+ MOT's a year and have never charged any customer for headlamp alignment or a quick bulb change or anything else that takes a few minutes and gets the customer a green ticket.
A little effort on my part goes a long way in ensuring repeat business and a happy punter. From my time at KF the attitude was “hit them once and hit them hard”! Absolutely no consideration for the customer other than extract enough money from them to hit the weeks targets. It makes me sad to see that this **** continues day after day.
17 September 2010, 09:08 PM
#41
Scooby Regular
My local kwik fit has a scooby owner working there who is a great guy and I do trust him. If I go on a Sunday, although any day might be a quiet one now, he'll basically do whatever I need doing on the car, even if I take my own parts to be fitted - not strictly by the book I know and I always pay cash ..... It seems like there's the odd good mechanic so I hope they do ok when Kwik Fit go under....... likely I think ...
..... It seems like there's the odd good mechanic so I hope they do ok when Kwik Fit go under....... likely I think ...
17 September 2010, 09:12 PM
#42
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Apparently, Kwik Fit have been telling customers that they need work doing when they don't need doing AND the work is shoddy.
Kwik Fit have been doing this for decades ...... has it taken WatchDog this long to catch on?
Please tell me no-one on here uses the cowboys at KwikFit?!
Kwik Fit have been doing this for decades ...... has it taken WatchDog this long to catch on?
Please tell me no-one on here uses the cowboys at KwikFit?!
17 September 2010, 10:04 PM
#43
Scooby Regular
Ive just brought back my car from HDC Subaru. Took it in with a suspected shock issue. He took 10-15minutes under the car and it was perfect, not the shocks after all and it cost me £0!
Guess where I, my parents and everyone I know will be going anytime they need anything doing to my car. It is so refreshing to find someone like this.
Guess where I, my parents and everyone I know will be going anytime they need anything doing to my car. It is so refreshing to find someone like this.
20 September 2010, 02:16 PM
#44
For everything else it has always been a private company. They are the only ones that truely care about the work they do and the customer service, as its their business, and how they treat you directly impacts on the future work load. They may be a little more expensive, bit Id rather pay a little more with the knowldege that the job has been done properly.
exactly , the big chains dont give a monkeys about the customer imo, i rely on repeat custom so i strive to give an A1 service to my customers and i care the upmost for my work , no corners are cut and the job is done to the correct standards, yes i may not be as cheap as the internet guys but its the service and knowledge that counts a lot of the time and not always the price , yes kwckfit do a price match and people do come to me then go to kwicfit and tell them my prices so they will match them to save a quid , but imo i gave them an honest price first take it or leave it i wont adjust my prices as they are fair honest prices and my customers know that .
take a customer who just came in literraly 5 mins ago , had been to kwicfit for an mot , they failed it on a tyre they gave him a price for a continental tyre £69 , he came to me same tyre £49.99 , went back there they done the tyre for £48 and said they had done the tracking ,fair play he came back to tell me that they had done the tyre cheaper and done the tracking to , i had a look under the car and the trackrods havent even been touched
thats a £21 drop in price on the tyre and he assumed they had adjusted the tracking! so why wasnt it that price in the first place and why did they tell him they done work they hadnt ? robbing cowboys , he is over there now giving out to them lol i can see him ranting
exactly , the big chains dont give a monkeys about the customer imo, i rely on repeat custom so i strive to give an A1 service to my customers and i care the upmost for my work , no corners are cut and the job is done to the correct standards, yes i may not be as cheap as the internet guys but its the service and knowledge that counts a lot of the time and not always the price , yes kwckfit do a price match and people do come to me then go to kwicfit and tell them my prices so they will match them to save a quid , but imo i gave them an honest price first take it or leave it i wont adjust my prices as they are fair honest prices and my customers know that .
take a customer who just came in literraly 5 mins ago , had been to kwicfit for an mot , they failed it on a tyre they gave him a price for a continental tyre £69 , he came to me same tyre £49.99 , went back there they done the tyre for £48 and said they had done the tracking ,fair play he came back to tell me that they had done the tyre cheaper and done the tracking to , i had a look under the car and the trackrods havent even been touched
thats a £21 drop in price on the tyre and he assumed they had adjusted the tracking! so why wasnt it that price in the first place and why did they tell him they done work they hadnt ? robbing cowboys , he is over there now giving out to them lol
i can see him ranting
20 September 2010, 02:29 PM
#46
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I remember outcry at the London Tyre Warehouse in Catford years ago after they were caught on camera smashing up a womans car. Changing a badly gapped spark plug into a £1200 job.
Garages have been ripping people off for years, but sadly so few people even know how to check their tyres, there is a never ending supply of victims.
Garages have been ripping people off for years, but sadly so few people even know how to check their tyres, there is a never ending supply of victims.
20 September 2010, 02:43 PM
#48
Never used a chain, except nationl tyres - had one tyre fitted and free alignment for some reason. cost me under £50.
For everything else it has always been a private company. They are the only ones that truely care about the work they do and the customer service, as its their business, and how they treat you directly impacts on the future work load. They may be a little more expensive, bit Id rather pay a little more with the knowldege that the job has been done properly.
When I had my incident with the scoob and had it recoverd to said garage. They stored it for me over the bank holiday, and gave it a quick check over all for nothing. They will be gettign my business again!
For everything else it has always been a private company. They are the only ones that truely care about the work they do and the customer service, as its their business, and how they treat you directly impacts on the future work load. They may be a little more expensive, bit Id rather pay a little more with the knowldege that the job has been done properly.
When I had my incident with the scoob and had it recoverd to said garage. They stored it for me over the bank holiday, and gave it a quick check over all for nothing. They will be gettign my business again!
lol the cars up on the ramp again now . pisstakers . you would think that after such a roasting on national tv that thay might even buck their ideas up a tad thinking that people may check or question their work
obviously not .
20 September 2010, 02:58 PM
#50
I remember outcry at the London Tyre Warehouse in Catford years ago after they were caught on camera smashing up a womans car. Changing a badly gapped spark plug into a £1200 job.
Garages have been ripping people off for years, but sadly so few people even know how to check their tyres, there is a never ending supply of victims.
Garages have been ripping people off for years, but sadly so few people even know how to check their tyres, there is a never ending supply of victims.
victims exactly , which is sad tbh, they should make it madatory in the driving test to show people how to check things on cars .
i now give out Rts customised tread depth guages to customers and demonstrate how to use them so they have them on their keyrings at all times to do their own checks whenever they want
i was thinking of asking my local supermarket if i could set up a stand outside and ask everyone who goes in and out if they know how to check their tyres , if they dont give them a quick demo and give them a free tread checker and info leaflet.
mags
20 September 2010, 03:31 PM
#51
lol they said they checked it and it was fine lol , so why did you say you adjusted it and spray grease on an untouched nut ??
lets say he will be using me from now on , he is a nice guy who unfortunately didnt know i was here , he does now
20 September 2010, 03:52 PM
#52
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Remember taking my car to a main dealer bmw garage in Guildford for an mot, it was failed on rear top mounts, asked if i'd like the work to be done there and then, i said no, i'll do it myself, anyway, long story short there was nothing wrong with them, found out that due to mileage and age of car certain things were assumed to be knackered, never go back there again, that's for sure, sold the car anyway now
20 September 2010, 07:26 PM
#53
Scooby Regular
Nearly forgot, a mate of mine sat and waited 3 hours to be told his tyres were out of stock (don't know why he didn't just leave). The most annoying thing (according to him)was he wanted an exhaust, "oh sorry, yeah your exhaust turned up broken"....1 hour later "your cars all done sir" he drove home to find that the exhaust wasn't fitted properly and had to go back in the following day. Plebs.
Last edited by Torquemada; 20 September 2010 at 07:30 PM.
20 September 2010, 10:15 PM
#54
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As will I!! Top bloke many years ago I was visiting my dad up in the midlands - pulled up outside his house and noticed his exhaust was damaged. Anyway Saturday morning nowhere else open only place there was KF. Shot down to get the exhaust done but then came the inevitable - don't want to drive that mate it's dangerous! Rear shocks are knackered!! Anyway got the young lad (looked about 12) to show me and there he was flexing the top mounts on their rubber bushes. Got him to explain how and why and what I needed to do and then give me a price. When I declined he got his boss and they got all ****ty and asked me why I thought I knew better and told me that I was being reckless with my dad's life etc etc. Look on their face was priceless when I told them what I did for a living - at the time I was working for the Ministry of Transport.........as a vehicle examiner!
21 September 2010, 07:28 AM
#55
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21 September 2010, 07:43 AM
#56
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My best mate is a manager of a site.
I hear both sides of the story, and to be honest i feel a bit sorry for the hassle he gets from upper management.
They really grind him down for sales and figures.
Last month he got bollocked for offering too much discount, but the local competitor is doing tyres cheaper, so he either discounts, or loses sales.
Impossible situation, and when he trys to argue this point, he just gets more hassle, because apparently he should be looking into ways to bring in more business
Hence why they are all over the top when looking for business.
Upper management is a shambles, the problem with Kwick Fitt IMO, is they are tooo large, and they gave themselves the impression that nobody will catch them, letting the grass grow under their feet.
While this happens, thousands of small customer service based independents spring up and steal sales from every site, its the exact same thing that happened with the company i am with, you have no real direct competitor with size/scale, but instead you have thousands of independents from all over eating into sales.
The upper management that my mate deals with will not replace the cladding and signage on his site, it looks a fooking mess, the fecking name is missing from the outside of the building, it gives a horrible impression IMO (same thing happened to me, took them 6 years to replace it?!?)
The competitor my mate has, looks FAR nicer, and has had the cash spent on it, so who are you going to use, when the better looking competitor is also cheaper?
They need to ditch the upper management imo and have a real good shakeup.
I hear both sides of the story, and to be honest i feel a bit sorry for the hassle he gets from upper management.
They really grind him down for sales and figures.
Last month he got bollocked for offering too much discount, but the local competitor is doing tyres cheaper, so he either discounts, or loses sales.
Impossible situation, and when he trys to argue this point, he just gets more hassle, because apparently he should be looking into ways to bring in more business
Hence why they are all over the top when looking for business.
Upper management is a shambles, the problem with Kwick Fitt IMO, is they are tooo large, and they gave themselves the impression that nobody will catch them, letting the grass grow under their feet.
While this happens, thousands of small customer service based independents spring up and steal sales from every site, its the exact same thing that happened with the company i am with, you have no real direct competitor with size/scale, but instead you have thousands of independents from all over eating into sales.
The upper management that my mate deals with will not replace the cladding and signage on his site, it looks a fooking mess, the fecking name is missing from the outside of the building, it gives a horrible impression IMO (same thing happened to me, took them 6 years to replace it?!?)
The competitor my mate has, looks FAR nicer, and has had the cash spent on it, so who are you going to use, when the better looking competitor is also cheaper?
They need to ditch the upper management imo and have a real good shakeup.
You have unmotivated worker ants and useless management.
Ever been in Sports Direct? Jesus!
I guess they make money partly 'cos of massive buying power.
21 September 2010, 11:35 AM
#57
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25 years ago I took my Sierra (yes, OK, laugh if you want!) into our newly opened KwikFit as they had issued vouchers for free wheel alignment .... good I thought.
It was taken in, popped on the ramp and I was ushered into the warm waiting room and given a free coffee .... all good this!
Mechanic came in to see me within 10 minutes ...... "Waste of time doing the alignment Sir, your front shocks are done in, come and have a look - it's dangerous!"
Fukc me I thought .... it seemed OK to me when I serviced it a month earlier!!
Went out and he showed me a shocker weeping fluid ..... oh, my god!!! I wiped my finger over it and smelled it .....................
WD40!!!
They had squirted the WD40 up into the shocker!!!
I made my excuses and left!
I kept track of that old Sierra as a friend bought it ...... 10 years later it was scrapped, with the SAME shockers on!!!
Conmen ...
It was taken in, popped on the ramp and I was ushered into the warm waiting room and given a free coffee .... all good this!
Mechanic came in to see me within 10 minutes ...... "Waste of time doing the alignment Sir, your front shocks are done in, come and have a look - it's dangerous!"
Fukc me I thought .... it seemed OK to me when I serviced it a month earlier!!
Went out and he showed me a shocker weeping fluid ..... oh, my god!!! I wiped my finger over it and smelled it .....................
WD40!!!
They had squirted the WD40 up into the shocker!!!
I made my excuses and left!
I kept track of that old Sierra as a friend bought it ...... 10 years later it was scrapped, with the SAME shockers on!!!
Conmen ...
Les
21 September 2010, 03:13 PM
#60
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My local tyre fitter has always been Ebley Tyres. I've used them for years to supply & fit my tyres as they had a local price match policy... So I'd ring around, find the cheapest quote, then ring ebley, tell them what I'd been quoted and they'd match it.
I also used them when fitting my 330s exhaust, and also some 3mm spacers for my D3 when I had tyre clearance issues...allways helpful and a couple of the lads always did "my jobs" with one checking the others work as he went along.
Anyway.. They've now been re-badged to Kwack Fat... same parent company apparently... and since the new name board has gone up.. (same staff mind you) the attitude has gone very frosty... with me being turned away when I asked them to do the same to my Subaru as they did to my D3....The Kwick Fit policy is "if you have not bought it from us...or if it's not OEM..then we will not fit it"
And now whenever I drive past they are always empty.... and the watchdog saga will only make things worse... oh dear big mistake boys..should have stayed Ebley
I also used them when fitting my 330s exhaust, and also some 3mm spacers for my D3 when I had tyre clearance issues...allways helpful and a couple of the lads always did "my jobs" with one checking the others work as he went along.
Anyway.. They've now been re-badged to Kwack Fat... same parent company apparently... and since the new name board has gone up.. (same staff mind you) the attitude has gone very frosty... with me being turned away when I asked them to do the same to my Subaru as they did to my D3....The Kwick Fit policy is "if you have not bought it from us...or if it's not OEM..then we will not fit it"
And now whenever I drive past they are always empty.... and the watchdog saga will only make things worse... oh dear big mistake boys..should have stayed Ebley
Last edited by scooby L; 21 September 2010 at 03:16 PM.
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