Subaru - Customer Satisfaction - A joke
02 April 2002, 09:27 AM
#61
Scooby Regular
Join Date: Jan 2002
Posts: 398
Likes: 0
Received 0 Likes
on
0 Posts
...and we're not paying approx £20k for our digital cameras. But if there was a problem with it I bet Dixons would just replace it.
Why do we put up with cr*p service in this country - if dealers behaved like this in the US they'd be out of business in a week.
Why do we put up with cr*p service in this country - if dealers behaved like this in the US they'd be out of business in a week.
02 April 2002, 10:36 AM
#62
Scooby Regular
Join Date: Dec 2000
Posts: 271
Likes: 0
Received 0 Likes
on
0 Posts
To get back to thread sort of,
Use adams in Ayelsbury, they do seem to be a little expensive, but most dealers of every manufacture charge about 60+vat for labour. But Ive always had a courtesy car, legacy, Justy, New WRX, always had friendly and polite service, it'snot too far from MK either.
Best service: Merc with my CLK, I call up tell it needs a service, they come and get it from work and bring it back before the end of the day. Superb.
Paul M
Use adams in Ayelsbury, they do seem to be a little expensive, but most dealers of every manufacture charge about 60+vat for labour. But Ive always had a courtesy car, legacy, Justy, New WRX, always had friendly and polite service, it'snot too far from MK either.
Best service: Merc with my CLK, I call up tell it needs a service, they come and get it from work and bring it back before the end of the day. Superb.
Paul M
02 April 2002, 01:01 PM
#63
Scooby Regular
Join Date: Jul 2001
Posts: 766
Likes: 0
Received 0 Likes
on
0 Posts
I've used Anthony Betts a couple of times, and had a courtesy car both times - though the second time was an L-reg Astra! Couldn't believe the mpg on it though 
. Anyway, as you say, you need to book it in well in advance, but when the Scoob suddenly started dropping out of 5th, they took it in three days later, gave me a courtesy car, fixed the problem, sorted out the warranty with Warranty Direct and had it finished by 3pm. Sounds fair enough to me. And you get 10% off services (labour included) if you're an SIDC member.
Welch's (near Cambridge) were the best though, despite the occasional Justy, which was a bit of a laugh. Mainly had a 2.5l Legacy or a Forester - no complaints there. Live too far away now though 
.
Richard
. Anyway, as you say, you need to book it in well in advance, but when the Scoob suddenly started dropping out of 5th, they took it in three days later, gave me a courtesy car, fixed the problem, sorted out the warranty with Warranty Direct and had it finished by 3pm. Sounds fair enough to me. And you get 10% off services (labour included) if you're an SIDC member.Welch's (near Cambridge) were the best though, despite the occasional Justy, which was a bit of a laugh
. Mainly had a 2.5l Legacy or a Forester - no complaints there. Live too far away now though .Richard
02 April 2002, 02:14 PM
#64
Scooby Regular
Join Date: Jun 2001
Location: The dark side of the Sun and owner of 2 fairy tokens
Posts: 5,043
Likes: 0
Received 0 Likes
on
0 Posts
Never had a courtesy car from my local dealers (Beechdale in Nottingham) but have never yet asked for one as I work less than 10 minutes walk away. However, they have (so far) always provided me with a lift to/from work free of charge. Car's always been ready when I've asked for it as well.
02 April 2002, 02:26 PM
#65
Scooby Regular
iTrader: (1)
Join Date: Apr 2001
Location: Yorkshire
Posts: 16,517
Likes: 0
Received 0 Likes
on
0 Posts
When my clutch was being replaced Robinsons of Rochdale loaned me a New WRX with headlight conversion and prodrive spoiler. It had only done 1100 miles. I had it for 2 days.
Nice car......
My car MY99 Uk tubo, I can't complain
Nice car......
My car MY99 Uk tubo, I can't complain
Thread
Thread Starter
Forum
Replies
Last Post
Mattybr5@MB Developments
Full Cars Breaking For Spares
12
18 November 2015 07:03 AM
Pro-Line Motorsport
Car Parts For Sale
0
27 September 2015 11:19 AM
