Luke , thank U ,,,, do a lot of errrmm boys down south have spare hand bags , If so just send them here and I will take them to a charity shop for you . BUT you keep the broken ones . cheers . alan

 

Hi Jamie

Thanks for all the help with the Samco Hoses ETC..Top service. Ian Armstrong Will fit all the bits when they arrive

The engine mods are taking some time and I'd welcome some help with "stopping" the car... for a reasonable outlay ..

Midlife.....


[Edited by midlife-crisis-scooby - 9/27/2003 12:00:33 AM]

 

Chaps

Would be easy to trash a good dealer on scoobynet if u wanted to....hummmmm

I had to wait for one part from Jamie ( flexie up pipe joint from MRT, from the 'land from down under') However Jamie kept me informed as to why.

'everyone can have probs at time'.


Steve

 

how long is delivery from samco on a set of 99/00 coolant and three hose turbo please Jamie?
in red,
would ring but its sunday morning and Im going back to bed.
top service every time Ive used JW

Andy

 

Another satisfied customer of Jamie's, has always done as promised for me.

 

Hesitant to post negative feedback on a favoured Scoobynet dealer (with some anyway ) but I have been waiting currently for seven weeks for some minor parts for my Scooby (boost guage, Knocklink, short-shifter etc) - the order was placed on-line on 14th August, and to date I have received nothing!
Now I am aware (being, relatively speaking, a "grown-up" ) that things can take time from order to fulfillment to despatch to receipt (especially when one lives in an alledged 'war zone' )
however what I do find difficult to accept are relatively weak excuses as to the delay on despatch, information on delays only when directly challenged, refusal to deal with the customers choice of courier firm (other than Farcel Express) and [deliberate shouting] CREDIT CARD BILLING ON THE DATE OF ORDER NOT ON THE DATE OF DESPATCH OF THE ORDER [/deliberate shouting]
I have dealt with other UK based internet/mail order car related companies, who not only kept me informed and allowed me to use my 'own' courier, but also only billed me when the order was actually despatched.
I do happen to avoid VAT by being outside the EU, however the cost of shipping and the apparant inability of suppliers to actually hold stock is leading me to beleive that purchasing product 'off the shelf' in the UK (and paying VAT) is the only way I can actually get my hands on the product!

Edited 'cos I am obviously a muppet who cannot work out where spaces should go!

Edited again 'cos I karn't spill eifer (forgive me I am mostly 4 hours ahead of the UK,at the start of the weekend - so it is 00:42 on a logical Friday night/Saturday morning! - hic!)

[Edited by DubaiNeil - 10/2/2003 9:39:05 PM]

[Edited by DubaiNeil - 10/2/2003 9:42:26 PM]

 

Lol!

I'd forgotten about this thread
alan, I assume the above comments were directed at me? If so, I am chastened and bowed at having had Britain's finest razor wit turned on me.
Keep up the good work.

 

Whilst ive never delt with JW, i can sympathise with them over delivery companies..

We recently changed to a big Multi national firm who in their first 100 parcels managed to **** up 10 of them, which is a poor record by any stretch of the imagination.

Their mistakes included sending a parcel that was meant to be in Southern Ireland to Aberdeen! They had to fly the parts out the next day as they were needed for a rally car, which was doing an event on the weekend..

We have yet to find a 100% reliable delivery company and they all seem to fail to relaise that they represent the Company they deliver for (once the parcel leaves). It also sounds like a poor excuse when you ring the customer to tell them that their part has "been lost by the courier" but it does happen regularly.

 

I will , Thank you Simon.

 

Alan- have you got your money back yet???

 

Not got card statement yet , But as above Jamie says Ive got payment back, So thank you Jamie, Its a shame your agent , parcel force, whoever let you down??? cheers alan.

 

Well only orderd one thing ( ITG filter ) of Jamie, but was very happy with a swift service and the advice handed out by jamie, and will certainly use him again when in the need for some new bits.