**jay**

iTrader: (1)

Nothing to do with deliberately trying?? Really he is aiming at the potholes and driving nearly 3 times as fast as a careful driver would drive up that dirt track road, the driver and the passenger and both at fault as passenger if he had any morals would have told him to back off.
If thats been caught on cam then what else happens as not have been the first i can assure you of that.

Tidgy

so guilty by association?

**jay**

iTrader: (1)

First time he has ever done that or first time he has been caught out... Go figure

Tidgy

any evidence, or just assuming?

MattyB1983

iTrader: (51)

You dont genuinely believe this is the first time something like this has happened there do you Tidgy ???

Tidgy

People are only human, no business can say they have never had issues.

JDM_Stig

iTrader: (3)

When you`re a fan boy you are blinkered.

monstermash84

So the whole company should suffer because of the actions of two people who will no longer be working there. not all of them are bad surely... but all to easy for people to jumping on the band wagon trying to ruin the whole company probably making things up to hype a good story up when most probably have never even visited the place... alot of stirring going on if u ask me I'll be the shepherd here not a sheap and follow my own judgement instead of potentially putting the whole team of good lads on the dole

Tidgy

bit like when you have an axe to grind eh, 'door swings both ways'

Tidgy

totaly agree with you, hence the comments. Is it reasonable to shut the company for one persons actions?

The Pink Ninja

iTrader: (23)

I think an apology wouldnt have gone a miss myself rather than threatening him with legal action...as they say"you make you bed etc...."

Tidgy

So if i accused you of damaging my car, but refused to give you evidence i claimed i had and then went online publicly accusing you have destroyed the paint on my car, what would you do?

Unless i've miss read the timeline of events, the legal action was only threatened after he had posted on MLR with various untruth's riddle in the post (such as the false transcript which no one seems to acknowledge) and with no corresponding evidence at that time, which in fact he point blankly refused to send.

I'm yet to see him apologise for the lies he's told about the incident either, can't see that happening can you?

Emmaroids

iTrader: (2)

Jesus tidgy,they have done wrong and the arrogance shown by them is destroying any reputation they had.
You are in a very very small minority that can't see it.

Tidgy

No, i can see they did wrong, the mechanic lost his job over his actions, but it didn't just instantly get to the level of aggravation straight away. things were said by both sides.

Public accusations were made, some of which were false, then the vid came out and then people act as if the owner did nothing wrong either.

The Pink Ninja

iTrader: (23)

Nobody has apologised to the guy that owns the car and has proven to be in the right...is that fair and right or not,???

regardless of anything else, if you're in the wrong you hold your hands up and be a man about it or is that just my opinion?

The Pink Ninja

iTrader: (23)

I'd be honest about it without the threats, but if i was confident I hadn't done anything I'd say go to whoever you like and tell them...not threaten you with legal action to keep you quiet, that was the big mistake kev made and the reason it is where it is now IMO, there is a huge difference between confidence and arrogance

Tidgy

Here's the first email sent, wheres the threat in it?

'Hi

sorry about the delay in getting back to you,

We take your
allegations seriously and have informed our HR team that there is a formal complaint, to back up your complaint we need to see a copy of your in car footage please.
For your records I am very proud of what we do here at scoobyclinic, 30 years of my life’s work so I will not tolerate any bad behaviour from our staff, a meeting with HR is scheduled for 10.30 AM Monday January 18th 2016 where two members of staff face the sack depending on your video evidence.

I formally request you do not use the footage on public domains until this matter is resolved'

Then before he had even replied to kev's email he posted on MLR. That post was what the legal threat was because of the lies held within it, and this was the email.

'Hi ???,

I have now seen your posts on forums and the lies they contain.

The bracket in question was missing, not broken, missing completely and had been for a long time, glue had been used in a poor attempt to act as support for the headlight due to the missing bracket, this was pointed out to you as you watched us sort a previous badly done repair.

We asked for £7.00 + VAT to cover the cost of the bracket, no labour charge was made as a gesture of good will.

You claim, amongst other things that we held your car until you contacted the police then we threw your keys at you, complete fabrication as on our CCTV one of our guys hands you the keys, telling you there was no charge to which you thanked him and shook his hand.

Your forum posts are riddled with lies and I suggest you remove them ASAP as Monday morning I am to contact my legal team to deal with this matter.'

arumdevil

That's conjecture though. Accusations were made publicly - the contents of the video for one, but other accusations about threats etc. The actions of the video have been verified. There are other sections of the video that have not been seen yet (as far as I'm aware) which may corroborate other accusations. Before video was shown many were calling Ben a liar, that turned out to be false, at least in part but at this point there's no reason to think he was lying about the other details.

Also it seems kev claimed he has CCTV evidence which refutes some cliaims of what happened back at the 'clinic', but he hasn't shown this either as far as I know, so does that make Kev a liar? perhaps not, but one rule for one, another for.....

Tidgy

so how come the words being said in the video dont match what he claims they do? Even the dailyfail report the transcript differently

The Pink Ninja

iTrader: (23)

It's the same old story...tuner doesn't want bad publicity threatens legal action over a £10 bracket as at this point no video had been made public, doesn't like it when karma comes and bites him on the ****..

The Pink Ninja

iTrader: (23)

I reckon he should sue them too for lying aswell then

arumdevil

[QUOTE=Tidgy;11784968]
Like I said, we haven't seen the whole video, so maybe it's in the part we didn't see? it's also of course possible it was misheard and thence misquoted.

But without seeing/hearing the whole video, we can't know for sure either way.

hence my comment about conjecture.

Tidgy

[QUOTE=arumdevil;11785050]the bit quoted/transcripted was the bit on the video, have you actualy watched/listened to it?

Tidgy

dailyfail did the correct transcript, it was the OP who made it up to suit

Shunterwork

Who is the best to see if we have car problems? Who will roll out the red carpet (not pot holes) for my pride and joy? Or is this a case of TRUST NO ONE!!!!

Tidgy

Doesn't mater where you go every company has issues from time to time

8ulldog

iTrader: (4)

People get emotional when something dear to them is challenged, case in point above with Tidgy and I assume his workplace, though also to the original complainant and his "pride and joy."

No matter what was said on both sides, ScoobyClinic have wronged the customer and should have stayed quiet until all evidence was available, then offering a full and frank apology to the customer alongside financial recompense.

They did not and attempted to discredit the customer via threads on forums and I have not then seen a public apology for not only the original offence, though also the way in which the complaint has been handled.

This does not mean that everyone at ScoobyClinic behaves like the two in the car (The perpetrator and his accomplish - both of which should have been sacked in my opinion), though the publicity will hurt ScoobyClinic and effect those employed by.

"Every man makes mistakes, the making of the man is how he puts them right."

8ulldog

Tidgy

Not an employee at all chap, i have used them as a garage for years

Shunterwork

their must be someone out their that everyone says "they are the best"?????? Reputation is key to any sucsesfull business and much harder to earn.

JDM_Stig

iTrader: (3)

Posted Today, 02:01 PM
Hi,

as the original thread is now locked I thought I would state our position on the matter on a new thread.

By now many if not all the car tuning community will have seen Ben Newbery's in car camera footage, especially the Subaru community.

We at the clinic pride ourselves in our honesty and integrity, 35 years in the trade, 30 operating from these premises and the last 20 specialising in Subaru's gives us a great knowledge base to look after tune or repair your Subaru with the research done on our race, rally, gymkhana and RX cars

It amazed me how quickly some members of the car tuning community jumped on the bandwagon, deliberately stirring up the situation and turning it into a media frenzy, its akin to the village coming out with pitchforks and burning torches hunting us down without giving us a chance to sort this, give our side of the story, make amends, carry out an internal investigation and disciplinary action if required.

Lets boil this down to its core, there is footage that we were not privy to posted on the Daily Mail on line web site, this footage seems to show a car being driven up our lane at 19 MPH, its alleged that the driver was deliberately aiming for pot holes when its clear to see that he tries to swerve avoiding as many as possible but due to the recent wet weather the lane is riddled with them making it impossible to miss them all.

Some audio is recorded showing the two lads having some sarcastic banter between them not knowing that they were being recorded, what else does it actually show ?, if the owner thinks we have done wrong the we openly apologise to him.

Our employee who has been with us for 15 years and is a very valid member of staff has tendered his notice as of yesterday requesting that I don't sack the passenger as he wasn't driving.

This witch hunt based on one employee allegedly overstepping the mark just the once has jeopordised every ones job here at the clinic and my life's work, if the community thinks that is fine then so be it.

This morning several messages left on our answer phone were listened to, they range from nasty to funny, I do hope the perpetrators of these messages feel so much better after leaving them.

A big thanks to all our supporters and your kind words by E mail, forum posts and direct contact.

Onwards and upwards,

Kev

Scooby 17 likes this Like This
Quote
MultiQuote
Taken from msoc,

He seems to ignore their hope of bursting the customers tyres. . .