It was a staged derren brown hidden camera show, complete with brainwashed staff.. Setting out to stitch up SC..

 

Just read today's post this is getting funny now . Alan don't fall for this mate . Never used u but if i wasn't in notts I would . Join the torbay scoobys a week a year seen your work

 

The enginetuner built my friend sams stroker and they map all my friends brus.. They drive miles to go there.. Mine is like sams but the engine is a slowboy, mapped by martyn.. Hopefully get a visit down there for a tweek as I've changed a few bits

 

there is some quality comments on the net at times and a few on here lately , but this is a pearler.
proper spat my coffee out.

 

I agree may as well leave it ticking over in the car park. I've never have or would complain how my car was road tested.as long as it was driven with respect. I remember strapped in a prodrive live giving Mike wood some stick about my 02 bug PPP with 2km going flyingpast us at 140mph but only in jest .



I've a similar camera in my car, I'd be more worried about footage of me driving than any tuner on road test.


So all about the manner in which its driven and not how hard or fast the road test is. IMHO


Tony

 

100% true

 

All these people saying what about the other mechanics and kev as they can't control the 2 in the car, kev was shocking when I complained about the car they sold me saying I was the worst customer they ever had and threatening me with his legal team like he did the op. In my opinion it stems from the boss how the employees behave and this place stinks from the top. If they do have some good honest mechanics they should move companies.

 

Et Tu Brute?

I'm going to have to explain this one again, aren't I?
Please read this carefully.
I was once asked a question by somebody who was concerned that their WRX was ruined because somebody else tested their brakes on a bog standard MOT brake tester. I said NO, that won't hurt it. That started off a whole load of "*****" from some others who just don't get it.
I don't do MOT's. I don't arrange for brake tests at all. My MOT station of choice doesn't go driving my cars around (as if) or waste time putting them on any kind of brake tester. I just happened to say that in my considered opinion running a WRX on a brake tester wouldn't hurt it, or any other Impreza come to that.
I sometimes wish I'd keep my considered opinions to myself..

 

my impreza has been on brake rollers numerous times...it still works!

 

Looks like karma just kicked Kev's ***, these people always get caught out and get what's coming to them.

It's only a matter of time when they caught out and they start acting all innocent after.

 

Who cares if was hidden or not. Thats got nothing to do with anything, but cheers for info.

 

I think we know the answer to this one

http://www.telegraph.co.uk/financial...thole-Day.html

 

Scooby clinic are **** end of they shudnt do that and they rip off end of

 

I see my fame has spilled over onto MLR with the three stooges up to their usual tricks.

My advice to MLR admin would be perma ban all 3 of them before they drag your site down like they have this one.

 

Wonder how many of the enthusiast's on here are still virgins mind u most probably haven't kissed a girl boring now people

 

This is absolutely, categorically, and completely not true. Why it's not true forms the basis of operation of an lsd.

You've obviously got a lot of respect from people on this forum, so I guess you must be good at what you do. No one is ever too good to learn, and this is one subject you're not correct on. With a solid mechanical mind it won't take long to read up on this.

I've no dog in this race, I've not owned an Impreza in 10 years and I don't frequent the forums anymore. You're giving bad advice though, and you can fix that without much work, if you respect your customers please just read up on the subject.

 

What's your company/specialist/garage/business called ?

 

This was copied from an official MOT guidance website

Certain vehicles should not be tested on a roller brake tester, eg vehicles withMore than one driving axle permanently engagedLimited-slip differentialBelt-driven transmissionBrakes for which the servo operates only when the vehicle is moving*These vehicles should be tested using a properly calibrated and maintained decelerometer or a plate brake tester designated as acceptable for the statutory tests, see Sub Section 3.7 B, page 24, and C, page 25.

A roller brake test is also not appropriate for vehicles with damaged, under-inflated or studded tyres.

 

For the last time.
I was asked by a WRX owner if their car would be broken as a result of putting it on a brake tester. I said NO, and I stand by that. One aspect of a centre diff is to allow for the likelihood of a lock up or traction loss of either pair of axles whilst driving. If the front axle was rigidly connected to the rear axle (for example) then locking up the front or rear brakes would also result in a lock up of the other axle. Power is distributed to the axles with a torque split, which is why on my 4wd dyno the axles will show a varying power ratio when under test. To a certain extent, the axles have to operate independently of each other, unlike an old Landrover which will soon let you know if you try operating one axle on its own.
My view is that at the piddling speed and time period we're talking about sticking it on a brake tester won't break it.

I HAVE NOT said that I would use a brake tester or recommend using one, I was just putting Mr Worried's mind at rest. I'd say it's futile to test brakes in this way, not actually damaging, much like this conversation in fact. My suggestion is that you go back to not frequenting forums, rather than attempt to discuss practical matters with someone who does it all day every day.

 

See above..

 

I was jesting Alan, relax

 

I'm getting jumpy.. I'm dreaming about being tied to a stake along with Kev..

 

I think someone needs to explain to me how there are any Impreza's left in Northern Ireland. We have government run MOT centres which do probably about an MOT every minute (think MOT factory), and roller brake tests are mandatory.
Maybe I should start supplying centre diffs to the thousands of cars here that are all broken every year? Make a killing!

 

Ok that interesting to know. As my normal garage always takes the car on the road to test the brakes using a device thats placed on the passenger floor.

But the misses took the daily driver to another mot place and she said it never left the garage so they must have tested the brakes on the rollers. I'm now unsure of where to take my car for its mot next as normal gargae has now been taken over.

 

I think it's safe to say Alan knows what he's on about
I personally would prefer my brakes tested on the road,so does Alan by the sounds of it,just saying it wont break your car testing on the rollers for a brief period.

Apparently he also make a nice cup of tea but don't hold me to that

 

I've avoided posting for some time as some of th members appear to be very aggressive, and quite frankly not very knowledgeable. But what has turned out to be a baying mob trying to close down a garage seems more than a bit of a hysterical reaction and has prompted this reply. I've used Scooby clinic many times in the past and have nearly always has excellent work done with the odd small exception, the trouble seems to be that those who don't know him don't realise that Kev is a blunt speaking northerner with an abrasive sense of humour, but this doesn't make him or his staff less good at fixing cars. The road to the farm is indeed awful but everyone knows that and allows for it when visiting. I live in South Wales so just find it too far to go to Chesterfield and now get my car tuned by Martin in Plymouth who is extremely good and even better than Pat so far. I still can't find a good garage closer to home (Don't talk to me about garages that do Scoobies in Cardiff!). Kev at SC has always been rubbish at customer service (look at the waiting area) and Adam can be a patronising pipsqueak sometimes, but as a woman Scooby driver I've learnt to ignore this not uncommon attitude. Maybe this whole episode might make Kev send his staff on customer care courses, to remind them who actually pays their wages. Please don't bother posting angry male rants back to me as I hardly ever visit Scoobynet these days and your bile will be entirely wasted.

 

Each N.I test center has at least one brake testing machine suitable for 4wd cars. You will notice if in any of the centers that the 4wd vehicles are directed to that lane for the brake test.

 

@ LizP

Quality especially the last line about bile there's an awful lot of it on here at times, thankfully a little less now some of the main culprits have been banned, so don't be so shy in future, as this thread testifies, we're short on posters with common sense.

 

Quote: 'The road to the farm is indeed awful but everyone knows that and allows for it when visiting ' unquote.
I wont say anymore, just to say Scooby Clinic are a major player in our community and inspite of all the bad feeling, it would be a bad day for us if they did indeed stop trading.
Trev

 

Lets just revisit the original situation, as there seems to be a huge shift away from the focus by the 'mates' of the company.

What we can derive from LizP's post, and in her own words

'The road to the farm is indeed awful but everyone knows that and allows for it when visiting'

so with this in mind, apparently 'visitors' do, but the mechanics that work at the company do not, as shown by the video evidence.

There is no witch hunt from what I have seen, just members of a so-called community expressing there digusts not only in the mechanic and his passengers behaviour, but by that of the owner.

We can also take from LizOP's post that there customer service is bad. So was this an isolated case? No I highly doubt it was, and god only knows how many times customers cars have been abused in their pocession.

We can all probably agree, the gaffer (Kev) cannot oversee his staff 110%, therefore sometimes an employee may step out of line, and occasionally, severely step out of line like in this instance. So, instead of offering a deep heartfelt apology and bending over backwards to put the situation right, showing methods he has taken to reprimand the member of staff, and build new policies in attempt to stop the same situation again- he basically abused the customer from start to finish, irregardless of any form of Daily Mail posting or not - which believe it or not, will not of been a big pay out, if a pay out at all. This really seems like this is the level of car care is standard at ScoobyClinic from Kevs response - I would strongly advise most to NEVER take their car there again.

From what I have read - Ben, you dealt with this situation very well, and Kev - you dealt with this situation appallingly. From the early mocking of the customer, to the later denial of any wrongdoing, and almost offensive behaviour to the customer and other customers, who PAY YOUR WAGES and give you a very comfortable lifestyle with your race car and premises - its disgusting. Each argument was squashed by the OP with actual evidence.

The pot holes are another issue - even if you are not responsible for the road, being that your 'specialist' company looking after 'special' cars, you would feel, the company would try to make the road more accessible - I know I would. For the prices they charge, spending a couple of grand doing repairs would not seem a lot at all - but there is a strong smell of greed in the air from Scooby Clinic, and I feel this is why this was never done before. I doubt it even will now either based on his response.

I had been screwed over by Subaru specialists myself multiple times, although never a customer of ScoobyClinic due to their insane pricing structure, it was another one of the reasons I left the fold - Moronic owners and greedy specialists.

Looking at the forum, Dickmyster has changed his tune more often than his socks and seems to side where he feels he will get the best result - currently it seems he has given the big man 'Kev' a call and had a chat with him (this is probably very untrue knowing what this forum warriors nature of being a fantasist), I for one cannot understand how anyone can defend Kev and his actions post event whatsoever. There has also been a couple of Scooby Clinic Heroes with Monstermunch and his husband Big Willie posting, joined in the last couple of days only a couple of posts about this topic - obviously friends of the firm if not the actual mechanics involved (albeit I couldn't quite understand some of the words they wrote being terrible English - full stops do exist chaps!) and were commenting how Ben drove his car with bad brakes - its almost comical - any proper enthusiast knows, you know, the real enthusiast who takes care of his car rather than bolting on Halfords parts, wants his/her car to be perfect - the brake pedal being 'just not right' would be a reason for me to go to a so called specialist to investigate - it dosen't mean the car 'has no brakes and he will kill his daughter' - its almost laughable at their grasp of the situation, and actually fuels the annoyance with Scooby Clinic by real enthusiasts.

Kev - You have dug your own grave by showing yourself as a 'scally' - your attitude has pretty much proven that your company treats its customers, and their cars like commodities rather than an owners pride and joy. You could of put your hand up, offer an apology and some goodwill gestures, but instead you threatened, bullied and tried to ridicule to owner of the car - who innocently brought their car to you for care and attention - you provided none of this.

I hope that the company learns from this, and I also hope that they lose a lot of business - before the response by Kev I did not wish this, but after reading his statement, he deserves for whatever happens. I hope also a legal case is brought against the company for malicious damage.

It will be a good day if Scooby Clinic did stop trading, as this will hopefully show the other so called specialists that to retain your customer base and reputation you need to treat customers, and their cars much better and thats all down to you big man (Kev).