Carphone Warehouse - Mad
[img]images/smilies/mad.gif[/img][img]images/smilies/mad.gif[/img][img]images/smilies/mad.gif[/img][img]images/smilies/mad.gif[/img][img]images/smilies/mad.gif[/img][img]images/smilies/mad.gif[/img]
I pay a bloody fortune for my phone and take out insurance.. Then I lose the phone
.. At the time I had my works sim card in it as I was on call. So said that the sim card had not been lost.
Got a letter today. Dear Sir... we will not consider your claim as the CPW Sim card was not in the phone... WTF???? Can they do this... If i knew this I would have "lost" the sim aswell!!!
This has made me so mad [img]images/smilies/mad.gif[/img]
Anyone had experience of this???
I am so p!55ed [img]images/smilies/mad.gif[/img] [img]images/smilies/mad.gif[/img]..
Andy
I pay a bloody fortune for my phone and take out insurance.. Then I lose the phone
.. At the time I had my works sim card in it as I was on call. So said that the sim card had not been lost.Got a letter today. Dear Sir... we will not consider your claim as the CPW Sim card was not in the phone... WTF???? Can they do this... If i knew this I would have "lost" the sim aswell!!!
This has made me so mad [img]images/smilies/mad.gif[/img]
Anyone had experience of this???
I am so p!55ed [img]images/smilies/mad.gif[/img] [img]images/smilies/mad.gif[/img]..
Andy
Hi Andy,
Have a good look at the insurance policy. If it says "phone" then your covered. Remember, you covered the phone not the SIM card.
Then take a deep breath and give them a call. Inform them (politely
) that you do not accept there letter and that according to your policy the "phone" is covered. Await a suitable responce.
It doesn't sound to me as if they have a leg to stand on, I think their just trying there luck. W@nkers
Gazza
Have a good look at the insurance policy. If it says "phone" then your covered. Remember, you covered the phone not the SIM card.
Then take a deep breath and give them a call. Inform them (politely
) that you do not accept there letter and that according to your policy the "phone" is covered. Await a suitable responce.It doesn't sound to me as if they have a leg to stand on, I think their just trying there luck. W@nkers
Gazza
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