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Old Jan 29, 2002 | 02:51 PM
  #1  
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Avi
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Angry

[img]images/smilies/mad.gif[/img][img]images/smilies/mad.gif[/img][img]images/smilies/mad.gif[/img][img]images/smilies/mad.gif[/img][img]images/smilies/mad.gif[/img][img]images/smilies/mad.gif[/img]
I pay a bloody fortune for my phone and take out insurance.. Then I lose the phone .. At the time I had my works sim card in it as I was on call. So said that the sim card had not been lost.

Got a letter today. Dear Sir... we will not consider your claim as the CPW Sim card was not in the phone... WTF???? Can they do this... If i knew this I would have "lost" the sim aswell!!!

This has made me so mad [img]images/smilies/mad.gif[/img]

Anyone had experience of this???

I am so p!55ed [img]images/smilies/mad.gif[/img] [img]images/smilies/mad.gif[/img]..


Andy
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Old Jan 29, 2002 | 04:09 PM
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ga33a
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Angry

Hi Andy,

Have a good look at the insurance policy. If it says "phone" then your covered. Remember, you covered the phone not the SIM card.

Then take a deep breath and give them a call. Inform them (politely ) that you do not accept there letter and that according to your policy the "phone" is covered. Await a suitable responce.

It doesn't sound to me as if they have a leg to stand on, I think their just trying there luck. W@nkers

Gazza
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Old Jan 29, 2002 | 04:50 PM
  #3  
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Avi
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Does anyone work for CPW, or know anyone who does? I think I'm going to have problems finding a copy of my contract
Andy
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Old Jan 29, 2002 | 05:38 PM
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rik1471
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Unhappy

Gutted

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Old Jan 29, 2002 | 06:22 PM
  #5  
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**** off Rik [img]images/smilies/mad.gif[/img]
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Old Jan 30, 2002 | 08:36 AM
  #6  
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Talking

B.T.T

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Old Jan 30, 2002 | 12:37 PM
  #7  
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Change your story, in your confusion you now realise youve lost the SIM too !!
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