a friend has had a fairly heavy bump. I saw the car and said that with any luck it will be written off but he is hoping it gets repaired due to his insurance.

he said that a write off looses all his NCB even when protected , where as a repair just looses him 2 years bonus . is this correct as I thought the whole point of protecting your policy was to allow a few claims before getting the big stick?

it makes me wonder about keeping an older car as they will be written off , for much lighter damage than his fresh motor.

 

AFAIK, a claim is a claim, regardless of whether it's just a repair job or a total loss.
If he has protected no-claims, he shouldn't lose the lot if it's a write-off

 

I work in insurance claims. (boo, hiss !)

Any policy I've dealt with doesn't differentiate based on claim value when it comes to Prot NCD. Your mate should have a good look at his policy schedule.

Andy

 

Yep, I agree with Matt.

He should be able to have 2 claims before being taken off Prot NCD, regardless of the claim value or whether the car is written off.
(If there was such a policy term then somebody with a £5000 repair claim for a new BMW would lose less NCD than a guy whose 1984 Escort worth all of £300 was written off due to a smack on the bumper !).

Andy

 

thanks

that is what I thought. perhaps it is just his elephant policy? .

it gives me something to check when I renew , probably with liv vic . does anyone know their policy under write off circumstances?.

 

gave him a call , I think he was still a bit shaken when we had last spoken as things are not as bad.

it seems the ins co had not noted his protected part when he first spoke to them , so the NCD is safe regardless. had he not been protected , he would have lost 2 years.

as for loosing the whole lot , it is the rest of the years premium that he looses and if it's a write off he is concerned about looking for a new policy on the next car as he has a total loss against him, even with his 7 year NCD.

 

I'm an underwriter for LV, and used to work in claims there so yes!

If you have protected NCD, then you're ok for two claims, in which we can't recover the costs from a third party - be it a fault claim, or a theft, hit and run whatever, in a rolling five year period.

On the third claim, you lose your NCD.

This is the same whether your cars a total loss or not.