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-   -   Laptop email question (https://www.scoobynet.com/computer-and-technology-related-34/924434-laptop-email-question.html)

robby 09 February 2012 07:59 PM

Laptop email question
 
I have outlook express for my email on the PC and have also installed it onto a laptop as well.
The laptop gets the internet from a wireless link from the router connected to the PC, internet is fine
I cannot get email on the laptop though?
I registered another email address (virginmedia) but it wont connect?

I've tried changing the IP, etc so they're both the same on each computer but still no luck

Any ideas (in simple none techy jargon please) :)

hutton_d 09 February 2012 10:43 PM


Originally Posted by robby (Post 10479112)
I have outlook express for my email on the PC and have also installed it onto a laptop as well.
The laptop gets the internet from a wireless link from the router connected to the PC, internet is fine
I cannot get email on the laptop though?
I registered another email address (virginmedia) but it wont connect?

I've tried changing the IP, etc so they're both the same on each computer but still no luck

Any ideas (in simple none techy jargon please) :)


Wrong! Though I assume that they're both on the network at the same time?

Have you set up Outlook Express EXACTLY the same as on the PC? Same mailservers, security settings, username, etc etc? If so it should work. What happens when you try to get your email?

And is it a pop or imap account? If pop it could just be that there is no email to download because it's already downloaded to the PC.

Dave

robby 10 February 2012 06:10 PM

Do you mean both computers switched on together? tried that but still wont work

I'm trying the new email address on the laptop, should i use the same email as on the PC? can i change it to 2nd email address?

I've changed the settings so POP3 and SMTL are identical but still wont work?

Thanks

riiidaa 10 February 2012 06:27 PM

mate, why don't you just call Virgin Media?

hutton_d 10 February 2012 06:51 PM


Originally Posted by robby (Post 10480723)
Do you mean both computers switched on together? tried that but still wont work ...

No! The opposite. Do NOT give both computers the same ip address and then have them both on. They will complain about it .... :nono:




Originally Posted by robby (Post 10480723)
... I'm trying the new email address on the laptop, should i use the same email as on the PC? can i change it to 2nd email address?

I've changed the settings so POP3 and SMTL are identical but still wont work? ...

If you want to receive the same email on both machines then you need to use the same email address. If both email "settings" are the same then it should work.

Go check this out ... http://help.virginmedia.com/system/s...TICLE_ID=37917 ... and see if it helps.

Dave

robby 11 February 2012 06:54 PM


Originally Posted by hutton_d (Post 10480817)
Go check this out ... http://help.virginmedia.com/system/s...TICLE_ID=37917 ... and see if it helps.

Dave

Thanks Dave - followed the guide and all is working :)


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