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-   -   Insurance companies selling customer details to personal injury firms (https://www.scoobynet.com/non-scooby-related-4/894636-insurance-companies-selling-customer-details-to-personal-injury-firms.html)

kingofturds 27 June 2011 06:24 PM

Insurance companies selling customer details to personal injury firms
 
So they are only too quick to stick up insurance prices and blame the rise in personal injury claims, well maybe they could use some of the £4.7 billion they made selling customer details to these firms to keep the premiums down:cuckoo:



http://www.dailymail.co.uk/news/arti...=feeds-newsxml

Terminator X 27 June 2011 06:30 PM

Explains multiple text messages re my "accident" :mad:

TX.

dpb 27 June 2011 06:44 PM

youd have to wonder how many families have been paying their mortgages using this method /claims ?

CREWJ 27 June 2011 06:53 PM


Originally Posted by Terminator X (Post 10109490)
Explains multiple text messages re my "accident" :mad:

TX.

Me toooo!

mart360 27 June 2011 06:57 PM

Dont give them your mobile number then..... simple really


Mart

peter zippy reid 27 June 2011 07:08 PM

I get it all the time for an accident i was involved in 2 years ago i just hang up

CREWJ 27 June 2011 07:13 PM

Weirdly enough I get it on my work phone and I've never given out my work phone number outside of the company.

Terminator X 28 June 2011 12:39 AM


Originally Posted by mart360 (Post 10109532)
Dont give them your mobile number then..... simple really

Mart

What nr do you give then?

TX.

jtonkins 28 June 2011 01:04 AM

funny that as i get a message once a month from them but never reply to it as it sounds dodgy!! what a** holes!!!

Stevesbluewrx 28 June 2011 02:11 AM

Me and my wife get text messages and phone calls at home. SO not just striking the mobile networks.


Takes the piss though.


Steve

Steve vRS 28 June 2011 08:39 AM

But remember, the car insurance companies make a loss. They carry on in business out of a strong social ethic to keep chavs in 50" plasma TVs :rolleyes:

Steve

Luan Pra bang 28 June 2011 10:22 AM

I was getting two messages a day about an accident. Now I think about it who else other than the insurance company could have given these people my number. Next time I get one I am going to reply and see what they say. I will tell them that I was not injured and then watch to see if they still find grounds for a court case.

Leslie 28 June 2011 11:26 AM

Doesn't the data protection act include passing on personal details like that?

Those companies should get hammered for selling that information.

les

The Zohan 28 June 2011 11:28 AM

Its not just the insurance companies.

NHS, Police and recovery companies all have their snouts in the trough!

Insurance companies should know better, it is driving up premiums, oh wait, maybe that is the ultimate aim and use this as a smoke screen to increase by more than necessary.

All involved should be ashamed of themselves!

urban 28 June 2011 11:29 AM


Originally Posted by Leslie (Post 10110537)
Doesn't the data protection act include passing on personal details like that?

Those companies should get hammered for selling that information.

les

Depends on what you signed up for in the first place.

The Zohan 28 June 2011 11:31 AM


Originally Posted by urban (Post 10110542)
Depends on what you signed up for in the first place.

Yup, usually falls under something along the lines of "We may share you data with carefully selected partners" which means they sell it to whoever asks for it and is prepared to pay!

ALWAYS read the small print!:)

Spoon 28 June 2011 12:13 PM

Having received 4 texts to my mobile and replying 'STOP' everytime I still continued to receive another text to which I replied 'CLAIM' in the hope some túrd would phone me.

Bingo, the following day I got a call from a landline. I explained I hadn't even had an accident and that I'd prefer they take my number off their database. Anyway to cut a long story short it got heated when they refused to do so.

As the 'office' phone number wasn't witheld, I and a few mates still ring it and leave the line open or talk to them about holidays or flowers on a regular basis then just hang up. I haven't received anymore texts to date but will continue ringing their number when it crosses my mind.

I also dropped an email to ICO who deal with this. Their reply was as follows;

.................................................. .................................................. ....

Thank you for your correspondence regarding the unsolicited text messages you have received.

Your complaint falls under the Privacy and Electronic Communications Regulations 2003 (the PECR).

Regulation 22 of the PECR says that unsolicited direct marketing text messages cannot be sent to individual subscribers (including sole traders and non-limited liability partnerships) without prior consent.

It is the Commissioner’s policy to only take formal action where it seems to him to be the only way of ensuring compliance with the PECR and in the great majority of cases he manages to achieve a satisfactory result without using his formal powers.

You can find details of the Commissioner’s strategy for regulatory action, including enforcement of the PECR, on our website at: http://www.ico.gov.uk/what_we_cover/...ng_action.aspx. The same page also includes details of any action taken against organisations under the PECR.

As our office has received a number of complaints about these particular texts, these complaints have been passed to our Enforcement Department for their consideration.

Depending on the course of action our Enforcement Department decides to take, we may or may not need to contact you again. However, should you need to contact us regarding this complaint please quote the above reference number.

Whilst we appreciate that you may continue to be contacted by this organisation in the near future, there is no further action which we can take at this time.

Thank you for bringing this to our attention.

.................................................. .................................................. ....

So, if you feel like annoying the spammers text back 'CLAIM' in the hope you get a landline number you can make friends with. :D

The irony of all this is I stopped giving out my home phone number many, many years ago and registered with the TPS to cut out the chance of unsolicited calls at home. Any unwanted calls to my mobile were virtually non-existent and could be dealt with via voice easily. Texts are harder to control and can be very annoying.

kingofturds 28 June 2011 12:14 PM

We were advised to claim off my father inlaws insurance after a total non accident last year. The missus told the bloke on the phone that there was nothing wrong with us but he said not to be too hasty as whiplash can take a few weeks to set in.:cuckoo:

It's nice of Jack straw to bring this story to the public's attention but it was his government who bought in these no win no fee bloodsuckers. Daytime tv now is nothing but 0845-WhiplashLawyers4U adverts.

Tidgy 28 June 2011 12:21 PM

how do they get round the data protection act? dont they have to have permission to pass the information on?

Moley 28 June 2011 12:56 PM

NONE of the insurance companies i know of sell details to these claims companies.

I'd assume these texts are random, as i get them from time to time, and have never had an accidnet!!! (touch wood)

However, a friend of mine owns his own bodyshop, and you'e be amazed how much he gets to refer someone to the claims company he is tied to.

Tidgy 28 June 2011 12:59 PM


Originally Posted by Moley_WRX (Post 10110696)
NONE of the insurance companies i know of sell details to these claims companies.

I'd assume these texts are random, as i get them from time to time, and have never had an accidnet!!! (touch wood)

However, a friend of mine owns his own bodyshop, and you'e be amazed how much he gets to refer someone to the claims company he is tied to.

not sure if you can answer this one, but is that legal? without writen permision from the person in question?

Moley 28 June 2011 01:35 PM


Originally Posted by Tidgy (Post 10110703)
not sure if you can answer this one, but is that legal? without writen permision from the person in question?

When a customer turns up at his garage asking for a quote he recommends they ring that claims company to sort everything.... and gets £500+ if they use them.

dpb 28 June 2011 01:57 PM

Iv ad compensation 'offers'by text i the last couple weeks


last accident/incident 2004


bout time this shoite stopped imo +

Jack Straw at last steps up to the plate


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