Big Gmail problems
 

One of my clients is on holiday in France and working off wireless in his hotel. For the past 3 days he's been sending me the same email every minute of the day/night !!! with the following error heading and nothing else. He's no idea whats going on and cant seem to stop it. Any suggestions where the problem might be / how to stop it? Is it his end/ G mails end ? It's driving me nuts and cant see the answer on the Gmail Q&As (I have removed/replaced the actual email address' concerned)

Delivered-To: ??@gmail.com
Authentication-Results: mx.google.com; spf=softfail (google.com: domain of transitioning ??@????.co.uk does not designate 87.194.255.145 as permitted sender) smtp.mail=??@??.co.uk
Sender: ??@??.co.uk (derived from envelope by postmaster@woodbine.london.02.net)
Date: Sun, 26 Jul 2009 14:08:36 +0100 (added by postmaster@woodbine.london.02.net)
QUIT

Nobody? Had another 1000 overnight..

Obviously you can go to the browser based Gmail and set up a filter to automatically bin all of these strange replies, so you never actually see them... but that's treating the symptoms rather than the cause!

No idea what the cause is, other than it appears to be something to do with SPF (which is a spam filtering system)... and could be anywhere, but most probably with Google (mx.google.com). Seems to probably be Gmail blocking that IP address from sending to you for some reason.

The best bet is to try and email Gmail support, if there is such a thing - but quite whether they'd respond or see this as a priority if its not affecting thousands and thousands of users is anyones guess.

Good luck!

Shades

Nightmare over. Managed to sort it myself, eventually. I'm just sooo technically minded ;-)

Got here late, what was the issue?