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-   -   quick B&Q question?? (https://www.scoobynet.com/non-scooby-related-4/535453-quick-b-and-q-question.html)

the big yim 11 August 2006 10:03 AM

quick B&Q question??
 
Does anyone know if B&Q will accept returns without the receipt??

I bought some tiles and have lost the receipt!!! In true man fashion bought way too many so need to take them back

Thanks in advance :)

OllyK 11 August 2006 10:16 AM


Originally Posted by the big yim
Does anyone know if B&Q will accept returns without the receipt??

I bought some tiles and have lost the receipt!!! In true man fashion bought way too many so need to take them back

Thanks in advance :)

If it's their own brand they usually will without too much hassle.

the big yim 11 August 2006 10:55 AM

yeah im ashamed to say its the B&Q value range. thanks for your help

Iwan 11 August 2006 02:11 PM

I used to work for them when I was at college. For a refund you need to provide proof of purchase, either the receipt or a credit card statement etc. Without proof of purchase they'll only exchange items for gift vouchers or other items (i.e. store credit).

That was their policy when I worked there anyway. :)

Jay m A 11 August 2006 03:26 PM

Same thing happenned to me, they issued a credit note that had to be spent the same day IIRC

Ravster 11 August 2006 03:29 PM

I got banned from B&Q in Reading: some guy in an orange pinny came up and asked if I wanted decking, but luckily I got the first punch in…

Sorry, couldn't resist! :D


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