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-   -   Is this normal (https://www.scoobynet.com/dealer-and-third-party-supplier-queries-3/448590-is-this-normal.html)

stewfo 11 August 2005 08:43 AM

Is this normal
 
Just tried to book MY00 in for a service, suprise suprise its is now due a major service costing around £460 and they have informed me that it needs a cambelt change costing another £300+. The laugh is that the salesman assured me that the cam belt was changed at 45000K. I have gone and booked it in for a minor as they have told me that if i dont get it serviced it will invalidate my warrenty.
Good old T&C, cant wait for my years warrenty to end so i never have to deal with T&C ever again.

pwhittle 11 August 2005 08:47 AM

Sounds well pricey for a belt fitting - i paid about £40 from a local specialist mechanic. It's not a huge job on Imprezas anyway, being at the frint, just didn't want to riak getting the wrong tooth doing it myself.
Glad mine so old a service history doesn't really matter!

stewfo 11 August 2005 08:51 AM

Yeah think i will get the service to uphold my warrenty and then get a specialsit to change cam if i cant get the T&C to pay for it first.

rossi_p 11 August 2005 08:54 AM


Originally Posted by stewfo
Just tried to book MY00 in for a service, suprise suprise its is now due a major service costing around £460 and they have informed me that it needs a cambelt change costing another £300+. The laugh is that the salesman assured me that the cam belt was changed at 45000K. I have gone and booked it in for a minor as they have told me that if i dont get it serviced it will invalidate my warrenty.
Good old T&C, cant wait for my years warrenty to end so i never have to deal with T&C ever again.

The 45k service is 450 in total, the cambelt is worth 300 of the service (fluids all worth 150).

If they try to bill you for both they are taking the pi$$.

Bubba po 11 August 2005 09:13 AM

What mileage are you on? If it's the 90k then that price is not unheard of or even out of the way. 600-700 quid. Actually, the price of the cambelt itself has dropped recently - it used to be an expensive part.

stewfo 11 August 2005 09:14 AM

According to there records the cam was not changed at 45k and will be an extra £300 onto the 60k service. The car has only just done 45k.

bioforger 11 August 2005 09:24 AM

So if the salesman insisted it had been done, you should demand the job is done FOC !

stewfo 11 August 2005 09:32 AM

I am going in to see him before it goes in for its service

GE90 11 August 2005 10:42 AM

Correct me if I am wrong, but if it is a Subaru warrenty, then as of a couple of years ago, I thought you were able to take the car to any registered dealer/garage.

As long as you can prove that they have used OE spec parts, or better.

Don't think I would like to be the one to test this theory though...!

Kevadair 11 August 2005 10:52 AM

Have tried this allready, if the cars new then they cant insist you use a subara dealer. However if it's an approved one as is here then the warranty is with subaru via T & C for the one year from purchase

Afraid to say you've fallen for salesman bull****.

Up until 97/98 models cam belt change was 45k, then 98 - late 2001 it was 50k, and late 2001 onwards its 60k.

Have a 2001 myself and subaru could only tell me when it needed the cambelt changed if I quoted the chasis no. :eek2:
ps. The 50 / 60 k service (cam belt/fluids etc) from T & C is £450 ish including the belt change and its not extra.

fitzscoob 11 August 2005 01:34 PM

If it were me mate, id shove the warrenty up the salesmans arse, and take it to a specialist, chances are if anything does go wrong they will try and get out of sorting it anyways.

£450 + £300, they are bending you over mate.

stewfo 11 August 2005 02:32 PM

Cheers guys, i am going in to see the salesman at the weekend and try to get them to pay for the cambelt. Will c how it goes.


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