Please visit www.subarusuck.com
I bought a new standard 5 door WRX last September from a UK Subaru Dealer. After two months the car developed a knocking noise on bumpy roads. Seven and a half months on and after numerous visits to my local dealer and two recalls, Subaru have still not got to the bottom of it. It's all documented at www.subarusuck.com. When the little s**ts that hang out at West Bromwich see this posting, they will get all uppity. But the plain truth is, the website is totally accurate. I am completely disillusioned.

have you ever thought that it may be just that dealer?

More than most Subaru dealerships that i have been in have been falling over themselves to help.

sounds very bad, in my experience IM are not very good either.

good luck with your claim.