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-   -   BBS telephone support (https://www.scoobynet.com/scoobynet-general-1/1431-bbs-telephone-support.html)

Anders 14 February 2000 09:28 PM

What is the current best/cost effective telephone set up for accessing the internet?

After 1800 hours and all weekend.

For the last 3 years, I have had free cable via Videotron and now Cable and Wireless.

Just before Xmas they said it would cost £10 / month, to continue to have access at free off peak rate to old Videotron numbers.I.e. my ISP Direct connection.

Now £160 x2 months later insteasd of £40 per month they are saying:"Sorry we have no record of your telephone memo to pay the £10, but we do have record of dropping the Sky movies package"!

As always a verbal guarantee is worth the paper it is written on! http://bbs.scoobynet.co.uk/mad.gif

So is this old news?

Do I have any redress?

What can I choose instead if I have no redress.

Rude "Idiot" replies off list please as A) I deserve them for not getting it in writing and B) Suddenly bandwidth means something http://bbs.scoobynet.co.uk/frown.gif

Blow Dog 15 February 2000 12:39 AM

Well, it depends on what you are looking for essentially. Cost isnt the only consideration, well, for me anyway. I need quality of connection also and speed.

I am an ADSL user, I pay £50.00 flat rate a month for the use of it and I enjoy a 512k line. This can get me download speeds of upto 150kbp/s. Compared to a 56k modem which achieves about 5k, this is bloody fast. I would recommend you wait for this to come out, as it is just exiting the beta testing stage. Also, you get no internet access charges, it is all included within the £50 per month fee.
They said they were aiming for a March national release, so its worth contacting BT about it.

Cem

MarkO 15 February 2000 03:53 PM

Check out

Lee 15 February 2000 04:03 PM

If everyone jumps on ADSL (not likely since I cant get it in my area!) won't this just shift the bottleneck elsewhere ?

The whole infrastructure will need doing.


Anders 15 February 2000 06:39 PM

Cheers guys I will look into it http://bbs.scoobynet.co.uk/smile.gif

bob 15 February 2000 07:04 PM

Unlimited surfing for £10 a month Cableinet.

ChrisB 15 February 2000 09:50 PM

For ADSL information go to....


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