Alcatek control systems contact details
 

Hi folks

Has anyone a phone number for the folks at alcatek lianne or andy i tbink they are called

I sent my ecu for update a while back afrer email contact but no sign of it coming back after 6 weeks and cant get a reply to my email now

Any contact details or even another email addrdss would be great

You won't find a contact number very easily, send email as he is very difficult to get hold of.
Write your alcatek off and buy a syvecs, save yourself a lot of hassle

I've been trying for months to contact alcatek.Got to the stage where I'm going to sell the car now I'm that annoyed I can't get my issue resolved.

If i lived in uk i would just call to the address
I coukd have mapped with old software but just wanted to have the latest update
Cant wait much longer either way

common problem.

Engine tuner did all their development work and have a good relationship with them and it still took over 6 weeks for mine to be done....!

It is no reflection on engine tuner as they were chasing it all the time, alcatek offered various excuses etc, but all in I wouldnt recommend them to anyone

Im not here to turn this into a alcatek haters thread by all accounts the work they do is good at least good as i need or can afford all i need to know is that it is there somwhere and will be done sooner the better
Is there an email for andrew i have liannes already

They do not respond to emails at all.

Well it seems all is well and dreams do come true
Got a lovey reply from lianne today apoligising for the delay and telling me my ecu will be sorted tomorrow and back in the post to me
:):):)

This is the number I contacted them on about a year ago. Hope it helps.
0333 123 7890

Glad you've got a reply, don't count your chickens until that ecu arrives back. Over 6weeks is absolutely disgraceful and to not even receive a simple reply of acknowledgement is unacceptable.

This is the very reason I went to syvecs, the after sales service and care is brilliant, no access code's etc

I wouldn't have an Alcatek given!

I had similar problems in the end I sold my alcatek and bought syvecs

Nothing but headaches with this ecu, but the right people can get in touch instantly, make of that of what you will.
Same reason I avoided it like a plague and went syvecs and much more Gucci ecu.