iPhone 6 Plus replacement program
https://www.apple.com/support/iphone6plus-isightcamera/
Absolutely nothing wrong with my camera, but as it's eligible I'll swap it for a clean one. |
Absolutely fascinating
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Originally Posted by dpb
(Post 11731393)
Absolutely fascinating
When I saw the link I clicked it, entered my serial number and was told to go get my shiny phone, someone else might do that and find it useful too. |
STUNNING!! "Like a young Burt Reynolds."
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Before now, by simply remaining a loyal customer , you've been able to exchange your iphone for a new one ( if its got slightly dusty or something ) :wonder:
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Originally Posted by dpb
(Post 11731408)
Before now, by simply remaining a loyal customer , you've been able to exchange your iphone for a new one ( if its got slightly dusty or something ) :wonder:
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Originally Posted by JackClark
(Post 11731411)
I think you're trying to say have I been lucky with Apple products before and the answer is yes. I have had a new iPhone, new iPad a new Macbook and now another new iPhone. I'm lucky.
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Originally Posted by Geezer
(Post 11731429)
Were they all because of other faults? I thought Apple only made perfect products.......
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Ignoring the apple/samsiung battle.
If it means a free brand new phone then go for it :D |
Originally Posted by Tidgy
(Post 11731434)
Ignoring the apple/samsiung battle.
If it means a free brand new phone then go for it :D |
What shiney new phone?
The serial number you entered is eligible for this program. Please choose one of the service options below. Replacement process Choose one of the service options below to have your iSight camera replaced. Your iPhone will be examined prior to any service to verify that it is eligible for this program and in working order. Apple Authorized Service Provider - Find one here. Apple Retail Store - Make an appointment here. Apple Technical Support - Contact us. |
Originally Posted by Geezer
(Post 11731441)
I agree, but Apple are not unique in this respect. Nikon replaced D600s with D610s, regardless of whether you had a faulty one or not. In fact, that would be like Apple saying we will replace your 5S with a 6. I couldn't see that happening to be honest (to be fair, I couldn't see most manufacturers doing that!)
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Originally Posted by brendy76
(Post 11731491)
What shiney new phone?
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Originally Posted by JackClark
(Post 11731502)
They won't be taking the camera lens out in the store. It will be new or more likely refurbished, which is why I originally said 'Clean'.
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Originally Posted by JackClark
(Post 11731502)
It will be new or more likely refurbished, which is why I originally said 'Clean'.
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Originally Posted by The Joshua Tree
(Post 11731517)
The problem with refurbs is you don't know how much they have been abused previously as they are basically ex customer phones that have been repaired, the outside might look nice with shiny new parts but more often than not they are well used phones and not new ones. The one your giving apple may have even had less use than the one your getting in return. At least you know the history of yours, a replacement may have been dropped in the bath or down the bog at some point.
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Not eligible here
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Originally Posted by LSherratt
(Post 11731653)
Not eligible here
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Originally Posted by brendy76
(Post 11731503)
As far as I am aware and through experience, they do now repair phones in store quoting a 1 hour wait usually.
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Originally Posted by brendy76
(Post 11731503)
As far as I am aware and through experience, they do now repair phones in store quoting a 1 hour wait usually.
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Mine is eligible for a replacement, but getting to the Apple Store in Cardiff is a real ball ache plus then having to wait for a 'genius' to agree with the replacement as well.
Do they transfer over all your data and details onto the replacement handset for you? |
Originally Posted by Cannon Fodder
(Post 11731960)
Mine is eligible for a replacement, but getting to the Apple Store in Cardiff is a real ball ache plus then having to wait for a 'genius' to agree with the replacement as well.
Do they transfer over all your data and details onto the replacement handset for you? |
Originally Posted by LSherratt
(Post 11731653)
Not eligible here
hth |
Originally Posted by JackClark
(Post 11731502)
They won't be taking the camera lens out in the store. It will be new or more likely refurbished, which is why I originally said 'Clean'.
As for backup, nope, they don't typically do that, instructions tell you to backup the device before coming in. This is probably in case they do have to restore the device. I was told they would likely restore it, but turns out they didn't need to, or didn't bother. |
It's a way simpler repair than I thought, oh well, I have a week to think about it.
- Remove bottom screws - Gently lift LCD with suction cup (don't go beyond a 90 degree angle when holding the LCD up) - Pry between LCD frame and housing to release the LCD - Remove 5 screws securing metal bracket holding the 4 flex cables - Gently remove all 4 flex cables from the logic board - Lift away screen - Remove 2 screws at side of the camera (left and right) - Remove metal bracket holding the camera and then the camera. - Install new camera |
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