Renault dealer, what a waste of space?
03 September 2013, 01:44 PM
#1
Renault dealer, what a waste of space?
Just rang Evans halshaw in Donny for a price to replace a leaking rad on a Megane F1.
Me: Can you give me a price to replace a radiator on a megane F1 please?
EH: We'd need to do an initial technical check before giving you a price.
Me: OK, but I'm 30 miles from you, what wouldf be the price please? Ballpark figure will do?
EH: We'd need to do an initial technical check before giving you a price....
Me: Fine, but I don't want to drive it 30 miles each way for that, can you just give me a price?
EH: We'd need to do an initial....
Me: ASSUMING it IS the rad, what would be the price?
EH: We'd have to do an initial technical check...
Me: Thanks, (Hangs up).
Anyone else come across such an obstructive attitude? What's the POINT???
And yes, it WAS a real person.......
Me: Can you give me a price to replace a radiator on a megane F1 please?
EH: We'd need to do an initial technical check before giving you a price.
Me: OK, but I'm 30 miles from you, what wouldf be the price please? Ballpark figure will do?
EH: We'd need to do an initial technical check before giving you a price....
Me: Fine, but I don't want to drive it 30 miles each way for that, can you just give me a price?
EH: We'd need to do an initial....
Me: ASSUMING it IS the rad, what would be the price?
EH: We'd have to do an initial technical check...
Me: Thanks, (Hangs up).
Anyone else come across such an obstructive attitude? What's the POINT???
And yes, it WAS a real person.......
03 September 2013, 02:09 PM
#3
Ring the dealer principle
Tell him you were considering replacing your small fleet but won't bother now die to their unhelpful atitude
Crazy 1or two hours labour maybe £60-£100
Radiotor maybe £150 maximum ?
Amazing how Buisness are run now a days
Tell him you were considering replacing your small fleet but won't bother now die to their unhelpful atitude
Crazy 1or two hours labour maybe £60-£100
Radiotor maybe £150 maximum ?
Amazing how Buisness are run now a days
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15 September 2013, 10:20 PM
#10
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Only had a few dealings with my local Renault so far not bad. I am quite confident with my spannering abilities so will hopefully just use them for the more specialist jobs that cost of equipment puts it out of my capabilities.
16 September 2013, 03:24 PM
#14
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Just rang Evans halshaw in Donny for a price to replace a leaking rad on a Megane F1.
Me: Can you give me a price to replace a radiator on a megane F1 please?
EH: We'd need to do an initial technical check before giving you a price.
Me: OK, but I'm 30 miles from you, what wouldf be the price please? Ballpark figure will do?
EH: We'd need to do an initial technical check before giving you a price....
Me: Fine, but I don't want to drive it 30 miles each way for that, can you just give me a price?
EH: We'd need to do an initial....
Me: ASSUMING it IS the rad, what would be the price?
EH: We'd have to do an initial technical check...
Me: Thanks, (Hangs up).
Anyone else come across such an obstructive attitude? What's the POINT???
And yes, it WAS a real person.......
Me: Can you give me a price to replace a radiator on a megane F1 please?
EH: We'd need to do an initial technical check before giving you a price.
Me: OK, but I'm 30 miles from you, what wouldf be the price please? Ballpark figure will do?
EH: We'd need to do an initial technical check before giving you a price....
Me: Fine, but I don't want to drive it 30 miles each way for that, can you just give me a price?
EH: We'd need to do an initial....
Me: ASSUMING it IS the rad, what would be the price?
EH: We'd have to do an initial technical check...
Me: Thanks, (Hangs up).
Anyone else come across such an obstructive attitude? What's the POINT???
And yes, it WAS a real person.......
Shower of Sh1te, the lot of them.
16 September 2013, 03:42 PM
#15
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I'm having similar trying to get a test drive in an M135i. You'd think it was some sort of uber niche exotica, not a full production hatchback.
Renault does have a very poor reputation but my worst experience is easily from Vauxhall.
Renault does have a very poor reputation but my worst experience is easily from Vauxhall.
16 September 2013, 05:47 PM
#16
Strangely, I've just had a 100% better experience with another Renault dealer, this time a family business.
Booked my lad's car in for an aircon fault, the lass rings me back ten minutes later to tell me there is an advisory from Renault on his car, the repair may end up free.
They were FAR easier to deal with.
Booked my lad's car in for an aircon fault, the lass rings me back ten minutes later to tell me there is an advisory from Renault on his car, the repair may end up free.
They were FAR easier to deal with.
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