Notices
Non Scooby Related Anything Non-Scooby related

Insurance companies selling customer details to personal injury firms

Thread Tools
 
Search this Thread
 
Old 27 June 2011, 06:24 PM
  #1  
kingofturds
Scooby Regular
Support Scoobynet!
Thread Starter
iTrader: (1)
 
kingofturds's Avatar
 
Join Date: Feb 2005
Location: Zanzibar
Posts: 17,373
Received 5 Likes on 4 Posts
Angry Insurance companies selling customer details to personal injury firms

So they are only too quick to stick up insurance prices and blame the rise in personal injury claims, well maybe they could use some of the £4.7 billion they made selling customer details to these firms to keep the premiums down



http://www.dailymail.co.uk/news/arti...=feeds-newsxml
Old 27 June 2011, 06:30 PM
  #2  
Terminator X
Owner of SNet
iTrader: (7)
 
Terminator X's Avatar
 
Join Date: Oct 2003
Location: Berkshire
Posts: 11,513
Likes: 0
Received 0 Likes on 0 Posts
Default

Explains multiple text messages re my "accident"

TX.
Old 27 June 2011, 06:44 PM
  #3  
dpb
Scooby Regular
 
dpb's Avatar
 
Join Date: Nov 2003
Location: riding the crest of a wave ...
Posts: 46,493
Likes: 0
Received 13 Likes on 12 Posts
Default

youd have to wonder how many families have been paying their mortgages using this method /claims ?
Old 27 June 2011, 06:53 PM
  #4  
CREWJ
Scooby Regular
 
CREWJ's Avatar
 
Join Date: Mar 2008
Location: Aberdare / Daventry
Posts: 5,365
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by Terminator X
Explains multiple text messages re my "accident"

TX.
Me toooo!
Old 27 June 2011, 06:57 PM
  #5  
mart360
Scooby Regular
 
mart360's Avatar
 
Join Date: Jul 2005
Posts: 12,329
Likes: 0
Received 0 Likes on 0 Posts
Default

Dont give them your mobile number then..... simple really


Mart
Old 27 June 2011, 07:08 PM
  #6  
peter zippy reid
Scooby Regular
iTrader: (25)
 
peter zippy reid's Avatar
 
Join Date: Jan 2010
Location: Hamilton scotland
Posts: 3,685
Received 11 Likes on 9 Posts
Default

I get it all the time for an accident i was involved in 2 years ago i just hang up
Old 27 June 2011, 07:13 PM
  #7  
CREWJ
Scooby Regular
 
CREWJ's Avatar
 
Join Date: Mar 2008
Location: Aberdare / Daventry
Posts: 5,365
Likes: 0
Received 0 Likes on 0 Posts
Default

Weirdly enough I get it on my work phone and I've never given out my work phone number outside of the company.
Old 28 June 2011, 12:39 AM
  #8  
Terminator X
Owner of SNet
iTrader: (7)
 
Terminator X's Avatar
 
Join Date: Oct 2003
Location: Berkshire
Posts: 11,513
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by mart360
Dont give them your mobile number then..... simple really

Mart
What nr do you give then?

TX.
Old 28 June 2011, 01:04 AM
  #9  
jtonkins
Scooby Regular
iTrader: (1)
 
jtonkins's Avatar
 
Join Date: Jul 2010
Location: devon
Posts: 297
Likes: 0
Received 0 Likes on 0 Posts
Default

funny that as i get a message once a month from them but never reply to it as it sounds dodgy!! what a** holes!!!
Old 28 June 2011, 02:11 AM
  #10  
Stevesbluewrx
Scooby Regular
iTrader: (4)
 
Stevesbluewrx's Avatar
 
Join Date: Aug 2005
Location: Also known as The Gimp
Posts: 3,662
Likes: 0
Received 0 Likes on 0 Posts
Default

Me and my wife get text messages and phone calls at home. SO not just striking the mobile networks.


Takes the **** though.


Steve
Old 28 June 2011, 08:39 AM
  #11  
Steve vRS
Scooby Regular
 
Steve vRS's Avatar
 
Join Date: Jul 2000
Location: Dull White BMW
Posts: 5,052
Likes: 0
Received 0 Likes on 0 Posts
Default

But remember, the car insurance companies make a loss. They carry on in business out of a strong social ethic to keep chavs in 50" plasma TVs

Steve
Old 28 June 2011, 10:22 AM
  #12  
Luan Pra bang
Scooby Regular
 
Luan Pra bang's Avatar
 
Join Date: Jan 2004
Posts: 4,207
Likes: 0
Received 0 Likes on 0 Posts
Default

I was getting two messages a day about an accident. Now I think about it who else other than the insurance company could have given these people my number. Next time I get one I am going to reply and see what they say. I will tell them that I was not injured and then watch to see if they still find grounds for a court case.
Old 28 June 2011, 11:26 AM
  #13  
Leslie
Scooby Regular
 
Leslie's Avatar
 
Join Date: Aug 2002
Posts: 39,877
Likes: 0
Received 0 Likes on 0 Posts
Default

Doesn't the data protection act include passing on personal details like that?

Those companies should get hammered for selling that information.

les
Old 28 June 2011, 11:28 AM
  #14  
The Zohan
Scooby Regular
 
The Zohan's Avatar
 
Join Date: Jan 2000
Location: Disco, Disco!
Posts: 21,825
Likes: 0
Received 0 Likes on 0 Posts
Default

Its not just the insurance companies.

NHS, Police and recovery companies all have their snouts in the trough!

Insurance companies should know better, it is driving up premiums, oh wait, maybe that is the ultimate aim and use this as a smoke screen to increase by more than necessary.

All involved should be ashamed of themselves!
Old 28 June 2011, 11:29 AM
  #15  
urban
Scooby Regular
iTrader: (1)
 
urban's Avatar
 
Join Date: Mar 2002
Location: Never you mind
Posts: 12,566
Received 1 Like on 1 Post
Default

Originally Posted by Leslie
Doesn't the data protection act include passing on personal details like that?

Those companies should get hammered for selling that information.

les
Depends on what you signed up for in the first place.
Old 28 June 2011, 11:31 AM
  #16  
The Zohan
Scooby Regular
 
The Zohan's Avatar
 
Join Date: Jan 2000
Location: Disco, Disco!
Posts: 21,825
Likes: 0
Received 0 Likes on 0 Posts
Exclamation

Originally Posted by urban
Depends on what you signed up for in the first place.
Yup, usually falls under something along the lines of "We may share you data with carefully selected partners" which means they sell it to whoever asks for it and is prepared to pay!

ALWAYS read the small print!
Old 28 June 2011, 12:13 PM
  #17  
Spoon
Scooby Regular
 
Spoon's Avatar
 
Join Date: Dec 2002
Location: Logged Out
Posts: 10,221
Likes: 0
Received 0 Likes on 0 Posts
Default

Having received 4 texts to my mobile and replying 'STOP' everytime I still continued to receive another text to which I replied 'CLAIM' in the hope some túrd would phone me.

Bingo, the following day I got a call from a landline. I explained I hadn't even had an accident and that I'd prefer they take my number off their database. Anyway to cut a long story short it got heated when they refused to do so.

As the 'office' phone number wasn't witheld, I and a few mates still ring it and leave the line open or talk to them about holidays or flowers on a regular basis then just hang up. I haven't received anymore texts to date but will continue ringing their number when it crosses my mind.

I also dropped an email to ICO who deal with this. Their reply was as follows;

.................................................. .................................................. ....

Thank you for your correspondence regarding the unsolicited text messages you have received.

Your complaint falls under the Privacy and Electronic Communications Regulations 2003 (the PECR).

Regulation 22 of the PECR says that unsolicited direct marketing text messages cannot be sent to individual subscribers (including sole traders and non-limited liability partnerships) without prior consent.

It is the Commissioner’s policy to only take formal action where it seems to him to be the only way of ensuring compliance with the PECR and in the great majority of cases he manages to achieve a satisfactory result without using his formal powers.

You can find details of the Commissioner’s strategy for regulatory action, including enforcement of the PECR, on our website at: http://www.ico.gov.uk/what_we_cover/...ng_action.aspx. The same page also includes details of any action taken against organisations under the PECR.

As our office has received a number of complaints about these particular texts, these complaints have been passed to our Enforcement Department for their consideration.

Depending on the course of action our Enforcement Department decides to take, we may or may not need to contact you again. However, should you need to contact us regarding this complaint please quote the above reference number.

Whilst we appreciate that you may continue to be contacted by this organisation in the near future, there is no further action which we can take at this time.

Thank you for bringing this to our attention.

.................................................. .................................................. ....

So, if you feel like annoying the spammers text back 'CLAIM' in the hope you get a landline number you can make friends with.

The irony of all this is I stopped giving out my home phone number many, many years ago and registered with the TPS to cut out the chance of unsolicited calls at home. Any unwanted calls to my mobile were virtually non-existent and could be dealt with via voice easily. Texts are harder to control and can be very annoying.
Old 28 June 2011, 12:14 PM
  #18  
kingofturds
Scooby Regular
Support Scoobynet!
Thread Starter
iTrader: (1)
 
kingofturds's Avatar
 
Join Date: Feb 2005
Location: Zanzibar
Posts: 17,373
Received 5 Likes on 4 Posts
Default

We were advised to claim off my father inlaws insurance after a total non accident last year. The missus told the bloke on the phone that there was nothing wrong with us but he said not to be too hasty as whiplash can take a few weeks to set in.

It's nice of Jack straw to bring this story to the public's attention but it was his government who bought in these no win no fee bloodsuckers. Daytime tv now is nothing but 0845-WhiplashLawyers4U adverts.
Old 28 June 2011, 12:21 PM
  #19  
Tidgy
Scooby Regular
 
Tidgy's Avatar
 
Join Date: Sep 2004
Location: Notts
Posts: 23,118
Received 150 Likes on 115 Posts
Default

how do they get round the data protection act? dont they have to have permission to pass the information on?
Old 28 June 2011, 12:56 PM
  #20  
Moley
Sponsor
iTrader: (9)
 
Moley's Avatar
 
Join Date: May 2004
Posts: 10,884
Received 24 Likes on 11 Posts
Default

NONE of the insurance companies i know of sell details to these claims companies.

I'd assume these texts are random, as i get them from time to time, and have never had an accidnet!!! (touch wood)

However, a friend of mine owns his own bodyshop, and you'e be amazed how much he gets to refer someone to the claims company he is tied to.
Old 28 June 2011, 12:59 PM
  #21  
Tidgy
Scooby Regular
 
Tidgy's Avatar
 
Join Date: Sep 2004
Location: Notts
Posts: 23,118
Received 150 Likes on 115 Posts
Default

Originally Posted by Moley_WRX
NONE of the insurance companies i know of sell details to these claims companies.

I'd assume these texts are random, as i get them from time to time, and have never had an accidnet!!! (touch wood)

However, a friend of mine owns his own bodyshop, and you'e be amazed how much he gets to refer someone to the claims company he is tied to.
not sure if you can answer this one, but is that legal? without writen permision from the person in question?
Old 28 June 2011, 01:35 PM
  #22  
Moley
Sponsor
iTrader: (9)
 
Moley's Avatar
 
Join Date: May 2004
Posts: 10,884
Received 24 Likes on 11 Posts
Default

Originally Posted by Tidgy
not sure if you can answer this one, but is that legal? without writen permision from the person in question?
When a customer turns up at his garage asking for a quote he recommends they ring that claims company to sort everything.... and gets £500+ if they use them.
Old 28 June 2011, 01:57 PM
  #23  
dpb
Scooby Regular
 
dpb's Avatar
 
Join Date: Nov 2003
Location: riding the crest of a wave ...
Posts: 46,493
Likes: 0
Received 13 Likes on 12 Posts
Default

Iv ad compensation 'offers'by text i the last couple weeks


last accident/incident 2004


bout time this shoite stopped imo +

Jack Straw at last steps up to the plate
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Justme103
Member's Gallery
16
13 December 2015 09:34 PM
Brett-wv14
Subaru
17
06 October 2015 09:03 PM
Blue by You
Non Scooby Related
48
30 September 2015 01:27 PM
Fur
Interior
3
18 September 2015 08:46 PM
Milan-San Remo
Subaru Parts
7
13 September 2015 08:43 PM



Quick Reply: Insurance companies selling customer details to personal injury firms



All times are GMT +1. The time now is 04:42 PM.