New Halifax Online Layout
04 April 2011, 10:28 AM
#1
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New Halifax Online Layout
Any bank with Halifax?
Is it me, or in the Credit Card section, doesn't it show the Due Payment date anywhere, any more?
Is it me, or in the Credit Card section, doesn't it show the Due Payment date anywhere, any more?
04 April 2011, 11:27 AM
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Do you have a current account with them? I haven't so my online options have been limited by a lot. Can't even pay them online anymore and they've reverted back to paper statements. Online banking is now only for people with a Halifax current account.
04 April 2011, 11:36 AM
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Yeah, I have two current accounts and a credit card.
It use to list the date which payment was due, but I can't see one any more?!
It use to list the date which payment was due, but I can't see one any more?!
04 April 2011, 01:02 PM
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Halifax are seriously p*ssing me off with all this rubbish.
First was the £1 per day charge for being over drawn (very rarely go over and have savings) now they are telling me that they won't be keeping my old bills electronically anymore?
The best one was when I went to my local branch to pay in some cash. One of the workers was speaking to all of the customers waiting in the queue. She then got to me and said,
'Hello sir, we have recently changed to a 'clearing' bank. Can I ask why you are here today? If it is to pay money in, you will need to fill in this little form.'
All you have to fill in on the form is your account number, sort code, and amount that you want to pay in. Why the hell can't they do this behind the counter? Seems totally pointless to me and helps nobody.
So now, whenever I go in (as little as possible) I am welcomed by a huge queue of people scrabbling around trying to find the correct form and a pen. Yes, Halifax, this is real progression!
I feel a move to Santader coming on! £100 in your pocket for switching isn't it?
First was the £1 per day charge for being over drawn (very rarely go over and have savings) now they are telling me that they won't be keeping my old bills electronically anymore?
The best one was when I went to my local branch to pay in some cash. One of the workers was speaking to all of the customers waiting in the queue. She then got to me and said,
'Hello sir, we have recently changed to a 'clearing' bank. Can I ask why you are here today? If it is to pay money in, you will need to fill in this little form.'
All you have to fill in on the form is your account number, sort code, and amount that you want to pay in. Why the hell can't they do this behind the counter? Seems totally pointless to me and helps nobody.
So now, whenever I go in (as little as possible) I am welcomed by a huge queue of people scrabbling around trying to find the correct form and a pen. Yes, Halifax, this is real progression!
I feel a move to Santader coming on! £100 in your pocket for switching isn't it?
Last edited by Gear Head; 04 April 2011 at 01:09 PM.
04 April 2011, 01:08 PM
#5
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As for Santander I do have a current account with them. Just use it to "smooth" out bill paying over 12 months. Went to set up this years SO with the council for council tax and found that as I'd made the last payment on the old SO already the online banking wouldn't let me see the details. Doh! So I had to call the council for account details etc.
But WHY wouldn't it let me see the details just because I'd made the last payment??? Stooooopid online banking!
Dave
04 April 2011, 01:13 PM
#6
You have to look at the previous statement. It's on the upper rightwhen you look at that.
I hate the new layout. It's like the main Lloyds one now. Why have the security details in drop downs so I can't press keys to select the value and have to use the mouse. Why do I now have to re-enter my password when I want to complete a transfer, and why does pressing enter not take the default action. (Submit the form). Grrr basic usability..!!
[Rant Over!!]
I hate the new layout. It's like the main Lloyds one now. Why have the security details in drop downs so I can't press keys to select the value and have to use the mouse. Why do I now have to re-enter my password when I want to complete a transfer, and why does pressing enter not take the default action. (Submit the form). Grrr basic usability..!!
[Rant Over!!]
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