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Old 26 October 2007, 02:09 PM
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pimmo2000
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Default WTF insurance question !

I called my insurance today to change address of my bike and they said it will cost me £30 !!!!

AND if I dont do it my policy is invalid !!!!

WTF ??

I only renewed it on 21st do I have 14 to cancel ?
Old 26 October 2007, 02:24 PM
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Dan W
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I'm with Tesco and have made a couple of amendments to my policy from time to time. They charge £15 admin fee each time. That's added 45 quid so far.

Its bloody robbery.

£30 admin fee though is frankly taking the proverbial.
Old 26 October 2007, 02:26 PM
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fbladerrv900
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i believe that you have 14 days to cancel at no cost to you ( dont qoute me on that thou)
Old 26 October 2007, 02:27 PM
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OllyK
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Go with elephant, you can change details online FOC, IIRC.
Old 26 October 2007, 02:28 PM
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pimmo2000
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Originally Posted by fbladerrv900
i believe that you have 14 days to cancel at no cost to you ( dont qoute me on that thou)

Your right mate, and I am going to bloody cancel. Its cheaper to cancel and then take up a new policy with them !! No that I'll be going with them again !!


Another question, what do you do it you lose your V5 and its reg to another address?
Old 26 October 2007, 02:39 PM
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Clarebabes
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Admiral wanted £15 to change car details after I sold my Clio and changed it to our Astra - a far less valuable car! I argued and said that they should be giving me money back as the car's insurance value was alot less! I then threatened to cancel and they then wanted £45 off me!

I argued back and they let me off the £15 to change details, but I still thought they owed me money due to the lesser car value.

When it came to renewal time, I changed insurers.
Old 26 October 2007, 02:47 PM
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unless youve moved since the 21st why would you give them the wrong address as assuming you are living in your new property youve been there since before the 21st so you old policy would have been invalid as well.

cue the people now posting about being uninsured!
Old 26 October 2007, 02:51 PM
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coolangatta
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Stone the bleedin crows! I cannot believe this nonsense.
Tell the companies who charge for vehicle/detail/address change etc. to Fuhook right off and find a company that does not charge.
The only way to let these shysters, (a person who gets along by petty, sharp practices), know that they can't get away with this cr@p.
Makes me boil FFS
Old 26 October 2007, 02:52 PM
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Originally Posted by pimmo2000
Another question, what do you do it you lose your V5 and its reg to another address?
one way is if you have set up the royal mail forwarding service, just write to the dvla, they will send a new one to your old address which will then get forwarded to your new address. Then just send it back with new details
Old 26 October 2007, 07:13 PM
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You have 14 days to cancel, but they do have the right to deduct a charge that is proportional to the insurance you have received during that period (eg cost of policy x 14/365). You can then go and use someone else.

I would really heavily consider doing that. Let them know you don't like being taken for a ride. Out of principle I would just cancel and go with someone else. That is of course, unless another company is going to charge you a lot more.
Old 26 October 2007, 08:24 PM
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pimmo2000
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Originally Posted by Luminous
You have 14 days to cancel, but they do have the right to deduct a charge that is proportional to the insurance you have received during that period (eg cost of policy x 14/365). You can then go and use someone else.

I would really heavily consider doing that. Let them know you don't like being taken for a ride. Out of principle I would just cancel and go with someone else. That is of course, unless another company is going to charge you a lot more.
Its £19 a month the insurance so its more for the address change than a months insurance.

Also I was unable to get to my mail from my previous address for two weeks and the policy Auto renewed.. and I tried phoning them everyday just to ring out !!

I rang another number on the policy and got someone today !
Old 26 October 2007, 11:29 PM
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Originally Posted by pimmo2000
Its £19 a month the insurance so its more for the address change than a months insurance.

Also I was unable to get to my mail from my previous address for two weeks and the policy Auto renewed.. and I tried phoning them everyday just to ring out !!

I rang another number on the policy and got someone today !
Just cancel it. If they give you grief, just cancel via your card They auto renewed without your permission.
Old 27 October 2007, 10:01 AM
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Da Booga
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I moved recently and when I informed the Insurance Company I got a £29 refund for moving to a lower risk area

I wasn't in a particularly high risk area before so it was a nice surprise

I'm with Privilege.
Old 27 October 2007, 11:25 AM
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Re the moving house/V5 thing, I think you can change your address details online. You'll have top apply for a new V5 obviously, but it's no real hassle. A lot easier if you can find the old one, though...

SB
Old 27 October 2007, 11:41 AM
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pimmo2000
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You can get a replacement registration certificate (V5C) by completing a vehicle registration certificate application form V62 which you can get by download from the link below or at any licence issuing Post Office® branch or DVLA local office. Return the form and the fee of £25.00 to DVLA, Swansea SA99 1DD.
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