£185 to cancel insurance policy.
12 September 2011, 06:21 PM
#1
Scooby Regular
Thread Starter
iTrader: (46)
Join Date: Nov 2005
Location: Probably polishing it.Lol
Posts: 5,381
Likes: 0
Received 0 Likes
on
0 Posts
£185 to cancel insurance policy.
I have 2 policies as I had 2 cars [just sold one] so I call the insurance to cancel.
I was then informed that there was a £35 cancellation fee.... yeh ok....and also £150 as the policy had been running for 6 months and I had to pay a percentage of the total amount, even though I pay by DD. The amount being £150.
Looking at the small print, it does state that early cancellation of the policy will result in a % of the total amount being taken aswell. RIP OFF or what.
Now, I am looking for a replacement car but struggling to find one I want so rather than pay the £185 cancelation fee's, I have a plan.
If I were to insure my other car with this policy [therefore not cancelling it or my other cars' policy] then when I recieve the documentation for the new policy, I cancel it under my 14 day rights. Then say
to the robbing gets.
Can anyone forsee any problems with this [legal or not, i ain't bothered]
I was then informed that there was a £35 cancellation fee.... yeh ok....and also £150 as the policy had been running for 6 months and I had to pay a percentage of the total amount, even though I pay by DD. The amount being £150.
Looking at the small print, it does state that early cancellation of the policy will result in a % of the total amount being taken aswell. RIP OFF or what.
Now, I am looking for a replacement car but struggling to find one I want so rather than pay the £185 cancelation fee's, I have a plan.
If I were to insure my other car with this policy [therefore not cancelling it or my other cars' policy] then when I recieve the documentation for the new policy, I cancel it under my 14 day rights. Then say
to the robbing gets.Can anyone forsee any problems with this [legal or not, i ain't bothered]
Trending Topics
13 September 2011, 10:35 AM
#10
Scooby Regular
iTrader: (10)
Join Date: Nov 2010
Location: Bristol
Posts: 1,391
Likes: 0
Received 0 Likes
on
0 Posts
same thing has just happened to me with SureTerm Direct.
Had the insurance for 3 months then sold the car. It was £400 for the year. I've paid £175 already and they want £105 to cancel.
So thats £280 for 3 months of a policy that cost £400 for a year.
Not to mention they were complete a-holes on the phone when i called to cancel.
Had the insurance for 3 months then sold the car. It was £400 for the year. I've paid £175 already and they want £105 to cancel.
So thats £280 for 3 months of a policy that cost £400 for a year.
Not to mention they were complete a-holes on the phone when i called to cancel.
13 September 2011, 06:28 PM
#12
Scooby Regular
iTrader: (10)
Join Date: Nov 2010
Location: Bristol
Posts: 1,391
Likes: 0
Received 0 Likes
on
0 Posts
well for me they said i had to pay for a minimum of 6 months plus £30 cancellation fee and then £20 arrangement fee, whatever that is? plus interest because i paid monthly on this one.
13 September 2011, 08:52 PM
#13
Scooby Regular
iTrader: (22)
Join Date: May 2006
Location: Doncaster, S. Yorks.
Posts: 21,415
Received 0 Likes
on
0 Posts
I've just had something similar with Co-operative. Got a policy running with them on my 406 which has 2 months left. They want it all paying to cancel, so I may as well let it run its course and have the extra years NCB lol. Also whilst running a totally seperate policy with Moley 
13 September 2011, 09:06 PM
#14
Scooby Regular
iTrader: (7)
Join Date: Sep 2007
Location: Shoreham Beach
Posts: 1,353
Likes: 0
Received 0 Likes
on
0 Posts
Saying that though, I just cancelled 5 with Keith micheals and trying to strap me up. lots, 85 on one, 135 on other, and so on. Not quite sure how they work that out, as I have gone for a fleet policy so its completely different to the cover they were giving me.
13 September 2011, 09:26 PM
#15
If i'd insisted on you paying the proper deposit you wouldn't have been short, but i guess i know not do do favours like that again don't i.
13 September 2011, 10:40 PM
#16
Scooby Regular
Thread Starter
iTrader: (46)
Join Date: Nov 2005
Location: Probably polishing it.Lol
Posts: 5,381
Likes: 0
Received 0 Likes
on
0 Posts
The best advice I have been given is;
If Halifax can't insure your replacement car (ie tell them you've bought something like a STI Type 20, or go the whole hog and say you've bought a Lambo) they should have to cancel your policy on a pro-rata basis, and therefore the £135 shouldn't apply.
If they get funny tell them you want the address of the insurance ombusman so you can make an official complaint, and they should back down.
I've not called them yet but I don't hold out much hope.
If Halifax can't insure your replacement car (ie tell them you've bought something like a STI Type 20, or go the whole hog and say you've bought a Lambo) they should have to cancel your policy on a pro-rata basis, and therefore the £135 shouldn't apply.
If they get funny tell them you want the address of the insurance ombusman so you can make an official complaint, and they should back down.
I've not called them yet but I don't hold out much hope.
14 September 2011, 06:39 AM
#17
I remember years ago i upgraded from a 1.2 astra to a 2.0 astra gte and my insurance company at the time couldn't insure it I was about 6 months in because they couldn't insure the new car and swap it over they refunded me back nearly half the policy and didn't take any cancellation fee as its there fauilt they couldn't insure it
only problem is ive missed out on 6 months no claims
regards
Justin
only problem is ive missed out on 6 months no claims
regards
Justin
14 September 2011, 10:05 AM
#18
Scooby Regular
iTrader: (9)
Join Date: Feb 2010
Location: cambridge
Posts: 1,319
Likes: 0
Received 0 Likes
on
0 Posts
The best advice I have been given is;
If Halifax can't insure your replacement car (ie tell them you've bought something like a STI Type 20, or go the whole hog and say you've bought a Lambo) they should have to cancel your policy on a pro-rata basis, and therefore the £135 shouldn't apply.
If they get funny tell them you want the address of the insurance ombusman so you can make an official complaint, and they should back down.
I've not called them yet but I don't hold out much hope.
If Halifax can't insure your replacement car (ie tell them you've bought something like a STI Type 20, or go the whole hog and say you've bought a Lambo) they should have to cancel your policy on a pro-rata basis, and therefore the £135 shouldn't apply.
If they get funny tell them you want the address of the insurance ombusman so you can make an official complaint, and they should back down.
I've not called them yet but I don't hold out much hope.
14 September 2011, 06:33 PM
#19
Scooby Regular
Thread Starter
iTrader: (46)
Join Date: Nov 2005
Location: Probably polishing it.Lol
Posts: 5,381
Likes: 0
Received 0 Likes
on
0 Posts
I called Halifax today and asked to change the car on the policy to my 1.9DCi Renault scenic which I inure for £300 PA on another policy. Halifax then quoted me £850........compared to the £700 that I was insured with them for a E36 M3 EVO convertible.
What a joke. What to do next ? Not sure telling them I have bought a Lamborghini will wash.
What a joke. What to do next ? Not sure telling them I have bought a Lamborghini will wash.
14 September 2011, 07:35 PM
#21
I called Halifax today and asked to change the car on the policy to my 1.9DCi Renault scenic which I inure for £300 PA on another policy. Halifax then quoted me £850........compared to the £700 that I was insured with them for a E36 M3 EVO convertible.
What a joke. What to do next ? Not sure telling them I have bought a Lamborghini will wash.
What a joke. What to do next ? Not sure telling them I have bought a Lamborghini will wash.
I'm not 100% if they 'have' to offer to cancel pro-rata in those situations, but i'd like to think they'd do the decent thing and offer it.
14 September 2011, 07:37 PM
#22
14 September 2011, 08:10 PM
#23
Scooby Regular
iTrader: (4)
Join Date: Sep 2008
Location: Edinburgh
Posts: 276
Likes: 0
Received 0 Likes
on
0 Posts
Had it with the AA myself as they were far too expensive with my Subaru quote. Had all the threatening letters etc etc.
Threw them all in the bin and never heard a thing since.
Threw them all in the bin and never heard a thing since.
15 September 2011, 09:52 PM
#24
Scooby Regular
Thread Starter
iTrader: (46)
Join Date: Nov 2005
Location: Probably polishing it.Lol
Posts: 5,381
Likes: 0
Received 0 Likes
on
0 Posts
Under those circumstances they should really do the decent thing and offer to cancel the policy on a pro-rata basis, as they have to stick to TCF rules (treating customer fairly).
I'm not 100% if they 'have' to offer to cancel pro-rata in those situations, but i'd like to think they'd do the decent thing and offer it.
I'm not 100% if they 'have' to offer to cancel pro-rata in those situations, but i'd like to think they'd do the decent thing and offer it.
The M3 was £700 per year. To change to the Renault Scenic is £850
To cancel is £175 + £35 cancellation fee.They quoted me for a new 12 month policy which would be £300 but I explained I don't want a new policy as I plan to buy a bike in March when the existing policy is due to end.
I've logged a complaint, mentioned the Insurance Ombudsman and fully intend to take it further.
Thanks for advice so far Gary.
20 September 2011, 01:58 PM
#26
Scooby Newbie
Join Date: Jul 2011
Location: Buxton
Posts: 3
Likes: 0
Received 0 Likes
on
0 Posts
Whilst on this topic, cancelled my policy with Keith Michaels on 5th Sept as I've sold my Scooby :-(
Chased today (20th) as not heard anything and not-politely told "no way mate" "takes 6-8 weeks before we'll have any refund back"
WTF! FFS! Couple of weeks I could handle, but being £700 down for two months, no way!
Chased today (20th) as not heard anything and not-politely told "no way mate" "takes 6-8 weeks before we'll have any refund back"
WTF! FFS! Couple of weeks I could handle, but being £700 down for two months, no way!
20 September 2011, 02:15 PM
#27
6-8 weeks is not correct, so i'd be interested to know who you spoke to.
It normally takes 3-4 weeks, as we have to wait untill the insurers refund us before we send a cheque out.
It normally takes 3-4 weeks, as we have to wait untill the insurers refund us before we send a cheque out.
20 September 2011, 02:26 PM
#28
Scooby Newbie
Join Date: Jul 2011
Location: Buxton
Posts: 3
Likes: 0
Received 0 Likes
on
0 Posts
Rang main number. He said the same "who told you three weeks?" but never get names (or aren't forthcoming). Refunds are done once a month so need to wait for October's?
All seems 19th Century to me, when a few clicks sets it up (and pays for it) in the first place.
All seems 19th Century to me, when a few clicks sets it up (and pays for it) in the first place.
21 September 2011, 10:00 AM
#30
It will be worst case senario, if the broker needs to wait for a refund from the insurer before issuing the refund unfortunatly the time frame is out of thier hands, and airing on the side of caution they say 6-8 weeks then when you have it in 4 its better. Under promise over deliver as they say.
Ont he other hand their is no reason why the broker wont recieve the money back from the insurer so why not give it straight away, the broker makes the profit on the policy why shouldnt they stand the money for a few weeks.
Just my thoughts
Ont he other hand their is no reason why the broker wont recieve the money back from the insurer so why not give it straight away, the broker makes the profit on the policy why shouldnt they stand the money for a few weeks.
Just my thoughts