I looked into this extensively last month because my elderly parents needed new floors and couldn't travel easily. I liked the idea of the in-home visit, but I was skeptical about the high-pressure sales tactics some people mentioned. I spent a few hours reading through
luna flooring reviews to see if the installation quality matched the sales pitch. It seems like the actual installers are often subcontractors, so the experience varies wildly by region. We ended up going with a local independent shop that also offered free estimates, and their transparency about labor costs felt much more reassuring than the big national chains.