Notices
Dealer and Third Party Supplier Queries Need to ask a specific question of a dealer or third party supplier, then do it here.

Service in West Sussex

Thread Tools
 
Search this Thread
 
Old 14 February 2002, 08:32 AM
  #1  
MattH
Scooby Regular
Thread Starter
 
MattH's Avatar
 
Join Date: Feb 2002
Posts: 239
Likes: 0
Received 0 Likes on 0 Posts
Post

Where is a good place to get my Scooby serviced in West Sussex.

Cheers

Matt
Old 14 February 2002, 09:49 AM
  #2  
ptholt
Scooby Regular
 
ptholt's Avatar
 
Join Date: Dec 1999
Posts: 3,846
Likes: 0
Received 0 Likes on 0 Posts
Post

Lockyears are ok (a little expensive imho) and former main dealers.

Failing that see if Steve Lawson can fit you in would be my advice.
Mail me for contact details if you need them.

(am assuming you werent asking for main dealer referalls as i can't comment on any of them as they all treat me like scum when ive been there in my sti5).



[Edited by ptholt - 2/14/2002 10:00:47 AM]
Old 14 February 2002, 09:55 AM
  #3  
DJ Dunk
Moderator
Support Scoobynet!
iTrader: (5)
 
DJ Dunk's Avatar
 
Join Date: Nov 2001
Location: Not all those who wander are lost
Posts: 17,862
Received 0 Likes on 0 Posts
Arrow

One I know of is Gatwick Group in Crawley.
Old 14 February 2002, 11:04 AM
  #4  
davidw
Scooby Regular
 
davidw's Avatar
 
Join Date: Nov 2000
Posts: 116
Likes: 0
Received 0 Likes on 0 Posts
Post

Try Cheam Motors, not in West Sussex but not too far - another 30 minutes from Gatwick and the customer service is very good.

I'm booked in for a 22.5k service soon.

Cheam quoted me £109.50 - SIDC 10% discount.
Gatwick quoted me £140 - SIDC 10% discount.



Old 14 February 2002, 11:12 AM
  #5  
MattH
Scooby Regular
Thread Starter
 
MattH's Avatar
 
Join Date: Feb 2002
Posts: 239
Likes: 0
Received 0 Likes on 0 Posts
Post

Any Numbers

Matt
Old 14 February 2002, 11:16 AM
  #6  
TRIGGER
Scooby Regular
 
TRIGGER's Avatar
 
Join Date: Jan 2000
Posts: 859
Likes: 0
Received 0 Likes on 0 Posts
Post

pholt - could u send me Steve Lawson's contact details as he used to deal with my Sti when he was at Cheam but I've lost touch with him.
Old 14 February 2002, 11:22 AM
  #7  
davidw
Scooby Regular
 
davidw's Avatar
 
Join Date: Nov 2000
Posts: 116
Likes: 0
Received 0 Likes on 0 Posts
Post

Take a look on subaru.co.uk - all the dealer numbers are listed.

Cheam - 0208 3942266
Gatwick - 01293 429800
Old 14 February 2002, 01:03 PM
  #8  
Dave P
Scooby Regular
 
Dave P's Avatar
 
Join Date: May 1999
Posts: 1,320
Likes: 0
Received 0 Likes on 0 Posts
Post

Gatwick pretty good, will pick up and return and were lending out a WRX while they were servicing.

Only had one small problem with them (that they sorted) since I've used them.

Dave
Old 14 February 2002, 02:22 PM
  #9  
Ga22ar
Scooby Regular
 
Ga22ar's Avatar
 
Join Date: Dec 2001
Posts: 436
Likes: 0
Received 0 Likes on 0 Posts
Post

Gatwick seem OK to pick up on servicing imports, only problem is that they dont have a Jap parts catalogue so cant tell if required parts relate to a UK ones. This is where Cheam are better as they are very on the ball with imports and are equipped to deal with them..

Used Lockyear once, they were expensive and did come across a little bit arrogant.. I've used Gatwick for basic stuff anything more involved at it's of to ScoobySport..

cheerio
Old 14 February 2002, 02:26 PM
  #10  
TRIGGER
Scooby Regular
 
TRIGGER's Avatar
 
Join Date: Jan 2000
Posts: 859
Likes: 0
Received 0 Likes on 0 Posts
Post

When u say imports I can only assume you are talking about 'parallel imports' rather than 'grey imports' like Stis.
Old 14 February 2002, 05:49 PM
  #11  
Steve Whitehorn
Scooby Regular
iTrader: (13)
 
Steve Whitehorn's Avatar
 
Join Date: Jan 2002
Location: Kent
Posts: 4,036
Received 19 Likes on 17 Posts
Smile

I haven't had a good experience with Gatwick.

Level of service is very good
The parts guys are very helpful but do struggle a bit with imports (see earlier comment)
The quality of work done to my car has been good.
Diagnostic ability, the ability to spot a fault very poor. This has happened to me twice now.
Personaly I would not go there again for service but I do go there for parts. However others seem to have had a better experience than me.

I am thinking of trying Lockyear cars. Although people here are saying they are expensive and a bit arrogant.

Steve Lawson has a very good reputation, but when I spoke to him recently he was about to loose his workshop! 07956 619287

Cheers
Steve



Old 14 February 2002, 06:43 PM
  #12  
Gixerman
Scooby Regular
 
Gixerman's Avatar
 
Join Date: Nov 2001
Posts: 467
Likes: 0
Received 0 Likes on 0 Posts
Post


Got my sti5 booked in for service with Lockyears tommorrow(must of had about 10 services there so far)and I've always been pleased with the level of attention and care etc.

Maybe there a little bit more expensive but whenever i've had little probs like rattles etc they've always sorted it without charge......Mind you thats probably because i've bought several sti's from them

Tony
Old 22 February 2002, 12:24 PM
  #13  
Jerry B
Scooby Regular
 
Jerry B's Avatar
 
Join Date: Jun 2001
Posts: 516
Likes: 0
Received 0 Likes on 0 Posts
Post

I used Gatwick and before that when they were at Scaynes Hill.

They are great for basic servicing offering a pick-up/delivery service, however after a recent fiasco which for their sakes I won't go into in detail I have no confidence in technical ability or their willingness to compensate sufficiently for ineptitude.

Cheam are a much better bet. They know their stuff and Andrew Barker is every bit as helpful as you would hope for.

Don't know Lockyears.
Old 22 February 2002, 12:33 PM
  #14  
ptholt
Scooby Regular
 
ptholt's Avatar
 
Join Date: Dec 1999
Posts: 3,846
Likes: 0
Received 0 Likes on 0 Posts
Post

Just don't bother taking imports to either of our nearest main dealers, they wont touch em and treat you like some kind of vagrant for owning one.
Old 25 February 2002, 05:56 PM
  #15  
Dyney
Scooby Regular
 
Dyney's Avatar
 
Join Date: Jan 2001
Location: West Sussex
Posts: 6,812
Likes: 0
Received 1 Like on 1 Post
Talking

Pete,
If you want parts for an import, Gatwick will help! Tell Chris (the parts girl you know me)or for sevicing you could give her otherhalf a call (Mike @ Rivett Auto's, Subaru Specialists in Oakwood hill out Dorking way)(tell him I sent you)
I'll let you know what their like in a week or so after they sort my nackered engine out

Gatwick's limiting factor has been stated above "they don't have the parts manuals for imports"

Iain.
Old 25 February 2002, 07:53 PM
  #16  
ptholt
Scooby Regular
 
ptholt's Avatar
 
Join Date: Dec 1999
Posts: 3,846
Likes: 0
Received 0 Likes on 0 Posts
Post

hmmmmm i think you better give me a call dyney, my car has been there before.i'll leave it there for now.


(when i say been there before, i mean rivetts, not gatwick).



[Edited by ptholt - 2/25/2002 8:32:24 PM]
Old 25 February 2002, 08:31 PM
  #17  
Steve Whitehorn
Scooby Regular
iTrader: (13)
 
Steve Whitehorn's Avatar
 
Join Date: Jan 2002
Location: Kent
Posts: 4,036
Received 19 Likes on 17 Posts
Smile

I second that
I wouldn't take it to Gatwick
E-mail me or call me Ian and I will let you know of my experience.

Cheers
Steve(07715 116199)
Old 27 February 2002, 04:19 PM
  #18  
ap_smith
Scooby Regular
 
ap_smith's Avatar
 
Join Date: Feb 2002
Posts: 56
Likes: 0
Received 0 Likes on 0 Posts
Post

Do you get a 10% discount at Gatwick for ownership of the SIDC?

Andy (facing a large bill at Gatwick at the moment ;-)
Old 27 February 2002, 05:36 PM
  #19  
davidw
Scooby Regular
 
davidw's Avatar
 
Join Date: Nov 2000
Posts: 116
Likes: 0
Received 0 Likes on 0 Posts
Post

Gatwick do offer a 10% SIDC discount but I'm not sure if this applies to parallel or grey imports.
Old 27 February 2002, 05:42 PM
  #20  
ap_smith
Scooby Regular
 
ap_smith's Avatar
 
Join Date: Feb 2002
Posts: 56
Likes: 0
Received 0 Likes on 0 Posts
Thumbs up

That's cool, 'cos mine is a Uk car. With a bill of about 1000 squids waiting, that'll pay for my SIDC membership and alot more
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
KAS35RSTI
Subaru
27
04 November 2021 07:12 PM
Abx
Subaru
22
09 January 2016 05:42 PM
shorty87
Subaru Parts
1
07 October 2015 11:52 AM
shorty87
Wheels And Tyres For Sale
0
29 September 2015 02:18 PM



Quick Reply: Service in West Sussex



All times are GMT +1. The time now is 11:16 AM.