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Parcelforce v Japan Post

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Old Aug 21, 2013 | 05:34 PM
  #1  
LuckyWelshchap's Avatar
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Default Parcelforce v Japan Post

Subtitled Land v Air I suppose.

I ordered a part from Japan (thanks Banny !) on 28th July.

£23 at current exchange rates.

£12-odd and 3 days to deliver it to the UK by Japan Post.

2 days for Parcelforce to inform me that Customs charges were payable.

Paid immediately online.

13 days later no delivery, so I complained via PF's website.

The day after I was advised that delivery would be expedited.

Got the Roof Vent Catch on Monday 19th Aug.
Among the documentation was a breakdown of the 'Customs Charges'.

£6-odd VAT and a £13.50 handling charge by Parcelforce.

£12-odd and less than 3 days to get from Japan to the UK.

£13.50 and 16 days to deliver it from Coventry to my humble abode in the S Wales Valleys.

No wonder the country's in a mess.
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Old Aug 21, 2013 | 05:49 PM
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My Japanparts stuff always went to the Newport depot.
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Old Aug 21, 2013 | 05:56 PM
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It's Newport where they delivered it from but the first (of many) stickers on the thing says 'Coventry International Hub', so I assume it entered their system there originally.

£23 - well add the VAT I suppose - £30 for an item and nearly £26 to get it delivered.

Why couldn't it have been Cardiff Airport?
There's hardly ever any Customs presence there
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Old Aug 22, 2013 | 10:57 AM
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It's always the same with anything with a customs charge, It takes 2-3 days to get to the UK from just about anywhere in the world....Then at least a week to send you a letter to say you owe them more money!!!......and that's before they get round to sending it to you.
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Old Aug 22, 2013 | 11:01 AM
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I just ordered a grands worth of parts from Japan. With VAT, Shipping and Fiddling fees you are looking at 47% on top.

I use DHL But they will still charge a fiddling fee
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Old Aug 22, 2013 | 11:34 AM
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What annoyed me the most was that the package was able to be put through the letterbox, so it wasn't exactly large, yet still £13.50 and 16 days to deliver the thing.

Anyway the good news is that the roof vent hasn't welded itself shut with all the sun we're having.
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Old Aug 22, 2013 | 11:36 AM
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Originally Posted by LuckyWelshchap
Subtitled Land v Air I suppose.

I ordered a part from Japan (thanks Banny !) on 28th July.

£23 at current exchange rates.

£12-odd and 3 days to deliver it to the UK by Japan Post.

2 days for Parcelforce to inform me that Customs charges were payable.

Paid immediately online.

13 days later no delivery, so I complained via PF's website.

The day after I was advised that delivery would be expedited.

Got the Roof Vent Catch on Monday 19th Aug.
Among the documentation was a breakdown of the 'Customs Charges'.

£6-odd VAT and a £13.50 handling charge by Parcelforce.

£12-odd and less than 3 days to get from Japan to the UK.

£13.50 and 16 days to deliver it from Coventry to my humble abode in the S Wales Valleys.

No wonder the country's in a mess.
It's the workforce in general here, it's fkd compared to other countries....if you watched Das Auto the week, there's one explanation.....it's no wonder the car industry went t*ts up
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