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This site is really having multiple issues now

 
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Old Apr 20, 2009 | 09:16 AM
  #1  
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From: Conrod Straight
Default This site is really having multiple issues now

The Back Button is still misbehaving

When trying to open a thread/post you usually have to click it twice otherwise it times out on 1st attempt

The same for adding a post, times out or just doesn't respond or duplicates the post and then you spend time waiting to get back in to delete the extra post


SN is becoming bloody hard work, the worst performace issues I have seen in my 8 years here

Apart from the "We're working on it" posts is anything actually being done about it, it all seems to have started since the upgrades have been put in place ????
Old Apr 20, 2009 | 01:39 PM
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The search is still not working properly for the market place as it does not include for sale general or wanted. When you select into either section you do not get the tab, which says search forum.

Banny
Old Apr 20, 2009 | 02:22 PM
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It's difficult to tell what is and isn't being worked on as it's all "behind the scenes" stuff. I'd say some of the slowdowns we have seen are things being worked on in the background to try and speed things up. As with all testing, when you try one thing, it might work, then again it might not work and could make things worse, so you need to revert.
It's not something you can do on a test version of the forum as part of the problem is quite possibly down to user loading and so a test forum would have minimal load and probably would not see the issues, so you think you have things working, put it into production and wham, it falls over.

It is true most of the problems have come since the major upgrade and that's due to the highly customized template that SN uses. The "View my Scooby", moods, instant ban, and many other features were all custom written for SN, and based on the version of vBulletin that it used to run. I'm not sure what version it was on prior to the upgrade, but it could well have been quite an old one, thus when SN was moved to a newer version of vB, some of the things did not work, and needed to be either disabled or re-written. It's quite common to find "mods" (add ons for vB) that work fine in one version of vB, but simply will not work, or cause a myriad of issues, when you upgrade to a new version, and thus need to be rewritten.

Out of interest, what OS and browser are you using?
Old Apr 20, 2009 | 02:37 PM
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From: Conrod Straight
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IE7 Windows XP Pro SP3


Very interesting post Markus


You would have thought vB has been around for so many years now that it would be old hat and easier to manage as technology advances year on year.
Old Apr 20, 2009 | 05:58 PM
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Just building a new machine with XP Pro SP3 and IE7 so I'll have a play later and see if I get the same results.

vB has indeed been around for a while, but as with any application, a new version usually means many changes under the hood, which aren't seen by us mere mortals, however, it does effect us, as apparent by the issues being seen.
Old Apr 20, 2009 | 06:38 PM
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Originally Posted by Funkii Munkii
When trying to open a thread/post you usually have to click it twice otherwise it times out on 1st attempt

The same for adding a post, times out or just doesn't respond or duplicates the post and then you spend time waiting to get back in to delete the extra post

Thanks for the report. I will escalate it to the webteam.


Apart from the "We're working on it" posts is anything actually being done about it, it all seems to have started since the upgrades have been put in place ????
Nothing is being done about it, as you are the first to report it.
Old Apr 20, 2009 | 09:39 PM
  #7  
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The OP isnt the first to report the back button problem or the speed issues

Quite a few of the threads sometimes go unanswered with regards to the problems, or what is being done about them

Or questions go unanswered

I know you have a lot on Stu outside of SN, but perhaps someone else from the Webteam could answer in your absence with a reasonable answer other than passing something on

Perhaps with the problems you are dealing with in real life, perhaps another representative from IB could post in your abscence maybe one of the behind the scenes developers etc or (is it) Adrian ?
Old Apr 20, 2009 | 10:33 PM
  #8  
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seems to be running slow for me again three times tonight i have had this time out thing

Network Timeout













The server at bbs.scoobynet.com is taking too long to respond.
Old Apr 22, 2009 | 09:11 AM
  #9  
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Originally Posted by Stu @ Internet Brands



Nothing is being done about it, as you are the first to report it.
It was reference to this thread

https://www.scoobynet.com/bugs-featu...hing-page.html
Old Apr 22, 2009 | 12:38 PM
  #10  
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This getting stupid now.
Old Apr 22, 2009 | 09:03 PM
  #11  
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Originally Posted by Markus
It's difficult to tell what is and isn't being worked on as it's all "behind the scenes" stuff. I'd say some of the slowdowns we have seen are things being worked on in the background to try and speed things up. As with all testing, when you try one thing, it might work, then again it might not work and could make things worse, so you need to revert.
It's not something you can do on a test version of the forum as part of the problem is quite possibly down to user loading and so a test forum would have minimal load and probably would not see the issues, so you think you have things working, put it into production and wham, it falls over.

It is true most of the problems have come since the major upgrade and that's due to the highly customized template that SN uses. The "View my Scooby", moods, instant ban, and many other features were all custom written for SN, and based on the version of vBulletin that it used to run. I'm not sure what version it was on prior to the upgrade, but it could well have been quite an old one, thus when SN was moved to a newer version of vB, some of the things did not work, and needed to be either disabled or re-written. It's quite common to find "mods" (add ons for vB) that work fine in one version of vB, but simply will not work, or cause a myriad of issues, when you upgrade to a new version, and thus need to be rewritten.

Out of interest, what OS and browser are you using?
Markus, no offence mate but....
all this tosh about custom templates & "unique" SN features is to be frank,
starting to wear thin.

IB at last look, (when SN was down) run / own 30 odd car sites, of which at least one runs VB (passionford)!

Now ive posted on here , at the request of Stu , my findings and thoughts on Passionford, however nothing appears to have been taken onboard or actioned.

So your saying of the 30 odd sites IB runs, with the all the Webmasters, mods etc, no one can solve the SN problems is TBH poor.

At a worst case scenario, take one of the other working boards framework,templates, etc, & use the framework to do the background stuff, and import all the SN users into it,

At worst you would have a working board with poor design, which could be worked on. At best it could potentially solve all the constant errors and problems we keep seeing.


Just a thought mind



Mart
Old Apr 22, 2009 | 10:02 PM
  #12  
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Originally Posted by mart360
Markus, no offence mate but....
all this tosh about custom templates & "unique" SN features is to be frank,
starting to wear thin.

IB at last look, (when SN was down) run / own 30 odd car sites, of which at least one runs VB (passionford)!

Now ive posted on here , at the request of Stu , my findings and thoughts on Passionford, however nothing appears to have been taken onboard or actioned.

So your saying of the 30 odd sites IB runs, with the all the Webmasters, mods etc, no one can solve the SN problems is TBH poor.

At a worst case scenario, take one of the other working boards framework,templates, etc, & use the framework to do the background stuff, and import all the SN users into it,

At worst you would have a working board with poor design, which could be worked on. At best it could potentially solve all the constant errors and problems we keep seeing.


Just a thought mind



Mart
Mart, is it really as bad as you are suggesting?
I am now videoing this session so you can all evaluate how most users are finding it... lets see if we have major ISP problems with speed.
Old Apr 22, 2009 | 10:18 PM
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I cant get this downloaded software to make a screen recodring any less than 30mb, had varioous attempts now, will revist this later.

Incidentally, we have hundreds of sites, almost all on VB.
Old Apr 22, 2009 | 11:26 PM
  #14  
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Originally Posted by Stu @ Internet Brands
Mart, is it really as bad as you are suggesting?
I am now videoing this session so you can all evaluate how most users are finding it... lets see if we have major ISP problems with speed.
Hi Stu,

TBH it varies, some days it's reasonably quick, others its as slow as old dogs..

today in the one session ive been on..

the board loaded reasonably quickly,...


Came to post this response, and the emoticons load individually ..the board has gone slow.


Is it we need to back to basics? get rid of the uniqueness / SN front end, and start Vanilla?

at least if you can get a plain front end working, you can then attack the SN "uniqueness" without worrying about speed issues


Mart
Old Apr 23, 2009 | 07:17 AM
  #15  
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I like the fact that SNet run's like an old puffing steam train and is about as reliable as the Labour party. It adds to the quaintness of the site and makes for a more touchy feely experience (well with F5 and the back button).

It's interesting to note that there have been minor improvements to the site, but overall for every improvement there's also a loss somewhere else. It's like the ying and yang of BB's.

DCI
Old Apr 23, 2009 | 03:34 PM
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Originally Posted by mart360
Is it we need to back to basics? get rid of the uniqueness / SN front end, and start Vanilla?

at least if you can get a plain front end working, you can then attack the SN "uniqueness" without worrying about speed issues


Mart
Not wishing to harp on about templates and styles again The vanilla aspect essentially would be forcing people to the default template (or importing a new copy of it), so we'd see the normal blue style thing. This could be done. It's possible to force all users to use a specific template, and not give them an option of accessing other templates.

Some things would remain at that point, but others would not. The "my garage" thing might disappear (not sure how it's actually implemented) the flash for the plus membership, and the associated "badges" would also disappear. The permissions should be ok, as they are defined by groups.

Some of the ads, including the ads paid for by sponsors would go as well,m and that would create an issue, as why pay for something that isn't being displayed.

Granted you could put the new default template in place, then modify it to just add the sponsor ads, and then work on the other bits. But no doubt others would start moaning that the other features that went due to using the default template are not present, so it's a double-edged sword really.
Old Apr 23, 2009 | 09:46 PM
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Originally Posted by Markus
Not wishing to harp on about templates and styles again The vanilla aspect essentially would be forcing people to the default template (or importing a new copy of it), so we'd see the normal blue style thing. This could be done. It's possible to force all users to use a specific template, and not give them an option of accessing other templates.

Some things would remain at that point, but others would not. The "my garage" thing might disappear (not sure how it's actually implemented) the flash for the plus membership, and the associated "badges" would also disappear. The permissions should be ok, as they are defined by groups.

Some of the ads, including the ads paid for by sponsors would go as well,m and that would create an issue, as why pay for something that isn't being displayed.

Granted you could put the new default template in place, then modify it to just add the sponsor ads, and then work on the other bits. But no doubt others would start moaning that the other features that went due to using the default template are not present, so it's a double-edged sword really.
Marcus,

theoretically?

IB take a copy of the Passionford setup, delete the userbase, and import the SN userbase.

Run the board and see what works or dosent work.. (logo,s wise). Ok it may be SN /Passionford, (as the adds are all ford based) but it would show that the the board can run with the SN users..

The add,s are just called from a central point if i,m not mistaken, ( dosent
matter what board, the adds are set via the sw calls) how long would it
take to change the scripts to point to the SN sponsors??

Lets face it, if we lost the garage and the avatary stuff, its not gong to kill anyone,.... tBH they only got the garage on the last round of updates, so losing it again temporarily is a small price..

I logged in vi work today (we use german servers.. it took in excess of 30 sec per page to load, half the time it was looking for external servers / sites for content ( would this be the adverts perchance?) adserver & doubleclick came up repeatedly if i recall


Mart
Old Apr 24, 2009 | 01:01 AM
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Oh I agree losing the Garage and stuff would not be a massive thing, however, people will moan and complain, as they will have uploaded stuff to it and spent time tweaking things to their liking.

In regards to doing the PF import deal, that is a hell of a lot of data to deal with, and I'm not sure if it's as simple as just importing the userbase. Yes you could probably import just the "users" table into a new, cleaned PF setup, however, it's not just the users, it's the posts and threads you'd need, and again, the tables for those would be rather large. Part of the problem would be that unique id's would be used internally to reference things (link a record in the "user" table to an appropriate record in the "post" and "thread" tables, thus it knows it's talking about the same user account). Therefore you would need to ensure that whatever you're copying over will allow these to sync up, if not then you'll have problems.

What I think could be beneficial is for the ads to be disabled for, say a week, and see how things are. If things are flying along, then it shows it's something to do with the ads (I'm referring to the google ads, not the sponsor ads, they could be disabled in a second phase is disabling the google ads didn't make a difference) at which point one needs to look at why that is slowing things down. Is it because there are too many incidents of ads on a page? if so, then instead of having, for example, four separate instances of ads, reduce it to two, see how things are then, if it's ok, add in another, se how it goes, if it slows down, we know a limit has been reached.
Old Apr 24, 2009 | 06:55 PM
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Just logged on about 15 minutes ago and its like a rocket!!

IE8 Running Windows xp SP3
 
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