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Put a deposit on a car, but have changed my mind.

Old Sep 5, 2013 | 02:43 PM
  #31  
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Must of woken up and realised bmw aren't all that
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Old Sep 5, 2013 | 03:08 PM
  #32  
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The trouble is, the deposit was to reserve the car in your name and also to demonstrate your intention to buy the car.

Sorry but I think they are within their rights to retain the deposit.

You would probably do better all round to buy the car anyway.

Les
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Old Sep 5, 2013 | 03:14 PM
  #33  
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you've lost it, you should have thought about it more and not wasted the dealers time.
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Old Sep 5, 2013 | 05:17 PM
  #34  
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What if it was the other way round, you went to pay and collect the car only to find that the dealer had had a better offer and had sold to someone else and offered to refund your deposit?

Sorry but I don't think you'll get your deposit back.
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Old Sep 5, 2013 | 06:09 PM
  #35  
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The credit card company said I can raise a dispute because I wasn't informed the deposit was no refundable, and it wasn't on the contract.
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Old Sep 5, 2013 | 06:22 PM
  #36  
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Result! Although I'm surprised as surely that's what a deposit is for, to hold the car for you.
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Old Sep 5, 2013 | 09:00 PM
  #37  
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Originally Posted by paulr
The credit card company said I can raise a dispute because I wasn't informed the deposit was no refundable, and it wasn't on the contract.
Boom! There it is. Let down by the paperwork yet again. Gotta love car sales haha.

Don't go in all guns blazing but keep that as the ace up your sleeve and only use it if you REALLY have to.
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Old Sep 5, 2013 | 10:31 PM
  #38  
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Think You will find that the credit card won't refund you the £500

Best you negotiate to purchase another car of them
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Old Sep 5, 2013 | 11:04 PM
  #39  
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Not sure the CC Company are correct...... if you were not explicitly informed the deposit were refundable then the implication / default would be that the deposit was not returnable.......

The contract of sale failed because you didn't cough up the cash to complete the contract......

Not sure how the CC can get you out of that one?

Shaun
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Old Sep 6, 2013 | 07:34 AM
  #40  
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Originally Posted by Midlife......
Not sure the CC Company are correct...... if you were not explicitly informed the deposit were refundable then the implication / default would be that the deposit was not returnable.......

The contract of sale failed because you didn't cough up the cash to complete the contract......

Not sure how the CC can get you out of that one?

Shaun
Yes, it does seem a bit far fetched.
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Old Sep 6, 2013 | 08:21 AM
  #41  
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Originally Posted by paulr
Is there any angle I could use to even get some of it back?
From previous experience the dealers I worked at only ever gave the deposit back if the car was unfit for purpose.

If you talk calmly to them & keep a cool head & try to explain a good reason why you don't want the car (Not just that you had changed your mind) they may feel sympathetic & give you the deposit back or part of it at least.

When I take a deposit on a car now I tell my customers that £50 is enough for me to hold it for them & that if they do change their mind then they don't get that back (Just covers my cost to re advertise the car again)
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Old Sep 6, 2013 | 02:11 PM
  #42  
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Just been to see him. NOT a chance. He's right of course, the law is on his side. Ah well, i'll just have to put it down to experience.
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Old Sep 6, 2013 | 03:28 PM
  #43  
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bet you wont be putting a deposit down again
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Old Sep 6, 2013 | 04:35 PM
  #44  
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Originally Posted by paulr
Just been to see him. NOT a chance. He's right of course, the law is on his side. Ah well, i'll just have to put it down to experience.
Or buy the car ...
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Old Sep 6, 2013 | 05:21 PM
  #45  
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Originally Posted by paulr
Just been to see him. NOT a chance. He's right of course, the law is on his side. Ah well, i'll just have to put it down to experience.
Lesson learned but I'd still give the CC charge back a go.
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Old Sep 7, 2013 | 12:15 AM
  #46  
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Not refunding at least part of the £500 is taking the p!ss if you ask me. I wouldn't leave it there.
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Old Sep 7, 2013 | 07:02 AM
  #47  
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That's a hard pill to swallow! I certainly wouldn't!
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Old Sep 7, 2013 | 07:15 AM
  #48  
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What would be the point of paying a refundable deposit?
Is it meant as some form of a loan to the dealer or something.
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Old Sep 7, 2013 | 09:33 AM
  #49  
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Can I have £500?

Because that's just what you basically done
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Old Sep 8, 2013 | 09:17 AM
  #50  
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Have you given up now then ? surely £500 is worth fighting for ..
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Old Sep 8, 2013 | 05:29 PM
  #51  
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Originally Posted by pimmo2000
Have you given up now then ? surely £500 is worth fighting for ..
I'm waiting for them to sell the car.
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Old Sep 8, 2013 | 07:11 PM
  #52  
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What garage was it ?
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Old Sep 8, 2013 | 07:44 PM
  #53  
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A bit silly really.
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Old Sep 8, 2013 | 10:34 PM
  #54  
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Originally Posted by donny andi
What garage was it ?
My local BMW dealer.its in my village. Passed it tonight and its up for sale.
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Old Sep 8, 2013 | 10:35 PM
  #55  
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Originally Posted by DYK
A bit silly really.
In what respect?
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Old Sep 8, 2013 | 10:42 PM
  #56  
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They going to give you the 5bills back when they sold it
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Old Sep 9, 2013 | 02:14 PM
  #57  
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There is an understanding about putting a deposit on an item. You have entered a contract in which the dealer keeps the item for you and you assure the dealer that you will buy and pay for the item.

If you break the contract you cannot expect anything different from losing the deposit.

Les
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Old Sep 9, 2013 | 03:59 PM
  #58  
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Frankly I'm quite surprised that they didn't just return the deposit as a goodwill gesture. (Assuming they haven't incurred any costs)

I've done this a couple of times over the last 20 years when I've left aa deposit and very soon afterwards had a change of heart. I've politely explained this to the dealer and they've returned the deposit no questions asked.
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Old Sep 9, 2013 | 04:10 PM
  #59  
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Get in touch with your local trading standards office and explain the situation to them.
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Old Sep 9, 2013 | 04:14 PM
  #60  
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Buy car and sell it on ? Might loose less than 500 or make some
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