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STi7/UK Suspension rattle: here we go again

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Old 11 February 2003, 07:43 PM
  #61  
Chip
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Well they havent fixed mine after 3 attempts. Going to dealer tomorrow. Will report back here.

Chip
Old 12 February 2003, 10:24 PM
  #62  
Phil Harrison
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Update: Regional Sevice Manager confirmed continued rattle - Car to W Bromwich, but not until after 21 Feb as the Mrs is away for a week in the west country taking the car with her I get to drive the Cappuccino

Phil
Old 13 February 2003, 08:58 AM
  #63  
urban
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Angry

Quote from Technical Director
"...we....have been successful in all other case by changing the same components as installed on your vehicle....."

My bollox you have, thats why I still have the same thing wrong with mine since April last ******* year!

I think some people are just born into this world to annoy and upset as much as possible, and I hate the way IM talk down to you.

Shaun
Old 14 February 2003, 02:09 PM
  #64  
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More updates

I can honestly say that my knocking noise is getting much worse again, and when I say again, it never actually completly disappeared.

Also I have a new noise from the rear now, when the car's cold and you turn either left or right, there is a knock/bang from the opposite side as to which you're turning, it doesn't do this for long, but I could guarantee that every night I leave work it happens, every morning I leave home it happens!

Driving me mad.


Shaun
Old 18 February 2003, 01:48 PM
  #65  
Pooder
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My STi7 has loud banging, cluncking noise from NSR. Getting worse by the day. It seemed to start after I had the PPP fitted. Is the extra power loading up the suspension too much?
Phoned my dealer yesterday who says he has the mount but after 4 weeks still doesn't have a strut.
The worst manifestation of this is when going round a left hand bumpy corner at approx 50mph.

Phil, I know we use the same dealer. How long did it take him to get the parts for you?
Steve
Old 18 February 2003, 06:35 PM
  #66  
Phil Harrison
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Hi Steve,

Not sure you're right there...... I live in Maidstone, and was very underwhelmed on my one and only visit to your (I think) Dealer up the A21

Parts (and I've had 4 sets ) typically take about a fortnight to come through.

Not sure from your description, that your rattle is the same as the rest of us. While typically (indeed, invariably) NSR the key feature is that it is at low speed - under 30 mph. Which is NOT to say that it never ever happens at higher speed, but that is rare. Fitting PPP made absolutely no difference to mine either way, so unless you've got a loose exhaust or exhaust component, it shouldn't be that. Actually, I did think you'd replied to one of the previous threads saying you had the low-speed rattle as described.

Take it you like your PPP as much as I like mine

Phil
Old 24 February 2003, 01:46 PM
  #67  
urban
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Any news on when your trip is yet Phil?

Anyway, can't have this slipping down to page 2, up ya go.

Shaun
Old 28 February 2003, 11:15 AM
  #68  
Phil Harrison
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Car goes to West Bromwich next week The latest set of suspension parts have actually extended the noise to the OSR as well - tho' not as bad as the NSR

Phil
Old 28 February 2003, 12:09 PM
  #69  
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Hope it all goes well Phil,

All the best,

Shaun
Old 03 March 2003, 04:23 PM
  #70  
MARK MORRIS
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just rang my dealer in cardiff, they confirmed my defunct strut in january, heard nothing since, they now say they have a customers car testing a new strut, have to wait 4-6 weeks for them to report back, then they will be in touch
mark
Old 03 March 2003, 04:48 PM
  #71  
STI MAN
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My NSR strut noise has dissapeared, it all happened around the time I took the bung out of the Blitz.

[Just thought I'd add some light humour as a BTTT!]
Old 03 March 2003, 05:31 PM
  #72  
Phil Harrison
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Could be mine, then, Mark..... I continue to await a date, but expect to be rung tomorrow.

Phil
Old 04 March 2003, 01:56 PM
  #73  
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Smile

cvc cardiff say they have a car on test, says there are 3 dealers doing the same
mark
Old 20 March 2003, 11:18 PM
  #74  
Phil Harrison
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Duplicate of post in "General"...

"The attention of those afflicted is drawn to:-
http://www.scoobynet.co.uk/bbs/threa...=177279&Page=8"

Update: my car went to West Bromwich on Tuesday. S-UK first view is it could be away for a fortnight....

Phil
Old 30 March 2003, 10:32 PM
  #75  
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Hope things are resolved this time, look forward to seeing results. This surely must qualify their product as not being of "merchantable quality", sale of goods act??

Glim.
Old 31 March 2003, 09:58 AM
  #76  
Phil Harrison
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Difficult territory GLIM! Though I'm concerned about the long-term wear of the struts if there's banging going on inside, and though it irritates me beyond belief, it hardly makes the vehicle undrivable. Added to which, it's now a year-long saga, which makes the prospect of unmerchantability pretty thin!! That's why I have pursued the policy of insisting on the car being repaired (now) by S-UK if necessary, having raised the matter with the MD (with my Dealer's full knowledge - see your own thread, my latest). With the MY '00 I had a clutch which would both spontaneously engage when depressed, and disengage when engaged, we had a safety-related issue. That had warranty work up and down the drivetrain 13 times in 12 months before I pitched it in: S-UK gave me the difference between the trade-in price and the cost of an identical age/mileage replacement at forecourt sticker price, and I traded up (prematurely, thus ruining my replacement/financial strategy) to STi7 while I was about it.

STi due back in the next couple of hours......

Phil
Old 31 March 2003, 12:33 PM
  #77  
urban
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Well Phil

Is it back yet?

And more importantly have you initally noticed any difference, and did S-UK tell you exactly what they did to the car?

Here hoping........


Shaun
Old 31 March 2003, 04:19 PM
  #78  
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Urban - YHM. The report-back will be up before the day is out

[img]images/smilies/mad.gif[/img][img]images/smilies/mad.gif[/img][img]images/smilies/mad.gif[/img]

Says it all really.

Phil
Old 31 March 2003, 04:32 PM
  #79  
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Angry

The STi7(UK) was returned Ex-West Bromwich today, and I've driven it for 25 miles. The low speed rattle NSR is still present: it occurs under the same circumstances with which we're all familiar; and just as often as before. The first instance was within 250 yards of leaving my house [img]images/smilies/mad.gif[/img] It is, however, slightly quieter than before. S-UK have been informed of my immediate response, and I'm going to take time out to drive it a bit more, and consider my response. I'll probably consult for ideas through a new and different SN Thread

Phil
Old 31 March 2003, 04:39 PM
  #80  
urban
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Unreal!

I'll have a read of your mail and then draw my own conclusions on their report to you!


Shaun
Old 31 March 2003, 04:40 PM
  #81  
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Unhappy

Phil,

I think it's Fuji that you want to speak to!!!!!

Matt
Old 31 March 2003, 09:00 PM
  #82  
Andy Gough
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My sti 8 has done the nsr knocking from new (3 weeks old). The dealers (ha) are meant to phone me when they get a replacement top mount in 4 me. Sounds like i'll get them to swap the strut as well.

To$$ers, trying to fob me off.
Old 31 March 2003, 10:31 PM
  #83  
Phil Harrison
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AHA!!!! So (some) STi8s DO have the problem too!!! Yours is the first I've heard of, Andy

Phil
Old 01 April 2003, 06:30 AM
  #84  
Andy Gough
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when you travel slowly (say up to 25mph) you often get a clunking sound from the nsr topmount area of the suspension.

It sounds as though when the suspension drops into a sudden hole - rather than the wheel being allowed to roll into an undulation- the sudden downward movement of the wheel highlights some play in the suspension. As the slack is taken up, a clunk or bang is heard.

I'm not happy. I took it into the dealers 2 weeks ago for its 1000 'service'. they told me they would order atopmount and let me know when it is in. I'm still waiting for them to call me........

I will ring them today, in the light of this 5 page thread and tewll them to get a new strut whilst they are at it - I'm not travelling 50 miles to the dealer for a no fix situation.
Old 01 April 2003, 07:51 AM
  #85  
Phil Harrison
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Andy..... If you're me you are in a 1-year old "no fix" situation

Your symptoms are exactly identical to those reported by so many of us. The good news is:'Some have been cured by new struts'..... The bad news is: 'but some have not!!!'

Just to encourage you..... this is actually the THIRD thread anounting to 5 pages or more on this subject..... one on "General" and two on "Suspension" (not all started by me) so if you've time on your hands and the search engine's working.......

Regards

Phil
Old 01 April 2003, 08:02 AM
  #86  
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Hi Andy

In under two weeks time i'll be in the year old rattle gang aswell, with almost as many strut changes as Phil, but not quite.

Maybe Subaru will change that and give me another replacement, maybe they will phone us all up today and tell us about the amazing developments that have taken place recently on studying Customer cars with the fault with the new that its going to be fixed once and for all in the very near future.

Shaun
Old 19 May 2003, 01:08 AM
  #87  
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Talking

Just thought I'd put this BTTT!


Had my car in for on Friday for a replacement shock & other bits.


Guess what? IT's worked!!!!!
Old 19 May 2003, 09:03 AM
  #88  
Phil Harrison
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Question

Did you check whether the rectification involved anything other/more than the (now) standard FHI solution???

Regards

Phil
Old 19 May 2003, 09:27 AM
  #89  
STI MAN
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Phil,

According the the Head Tech, it was fitted with "A new variant, as all the previous attempts have not worked."

So my car was another test case for Subaru

Apparently, a bushing was absolutely knackered on the original set up, completely worn out?
Old 19 May 2003, 10:35 AM
  #90  
Phil Harrison
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"A new variant, as all the previous attempts have not worked."


Apparently, a bushing was absolutely knackered on the original set up, completely worn out?
OK you technicial experts.... IF this is a symptom, what might have caused it???? (other than too much practice round the TT Circuit)

Phil


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