Date bought:June 09
Date of failure:17/4/
Diagnosise: Pistons 2 & 4 low compression
informed that due to my magnaflow cat back exhaust system the warranty was void - contacted IM Managing director and was told as a goodwill gesture they will get repair work done, supplied a courtesy car (AMG Merc C180) until its repaired.
Last edited by rb5 286; 12 May 2010 at 03:43 PM.
Reason: Updated 24/4/2010
Date bought: March 2009
Mileage: 7000 IM owned car
Date of failure: June 2009
Outcome: Replaced piston. piston ring failure.
Date bought: March 2009
Date of failure: Febuary 2010
Outcome: big end failure - short block replaced after several phonecalls to dealer and IM
IM and dealer blamed the oil level for the first failure but had only been topped up 30 miles before failure.
IM blamed the dealer and my driving style for the second failure after intially telling me that this had not happened to any other stis.
IM full of sh*t
Refused to take the car back after second failure and eventually sold it back to the dealer. will never buy another IM car again. If anybody is thinking about buying one first advice would be dont or buy a jap one from litchfields.
Tried to get IM to extend the warrenty on the engine only extra 30k but refused to do it so obviously they have no confidence in there products. Hoping the recession keeps going long enough that they go bust.
Date bought: Feb 2008
Mileage at Failure: 8K
Date of failure: August 2008
Current Mileage: 32K
Outcome: ringland failure number 3 piston (first factory ECU map caused det & failure). IM Group provided a hire car and replaced the short engine under warranty. After running in new short engine went for Milltek turbo back exhaust system with Forge CAI and bespoke re-map, been running 355bhp to 365bhp with no problems for last 23K miles (touch wood)
Mine ( 330S ) was in for an oil change last week, and it had a service recall code on the paperwork. Service manager said it was for piston damage / ECU, but he thought the 330S was already fixed with the PPP ecu they use for 330S and PPP STi's.
Dont bother looking for an extended warrenty. See IM response below
Adrian Hogg (AHogg@imgroup.co.uk)
Sent: 16 March 2010 16:33:43
To: James Blair
Re: Subaru Impreza JF1GRFKH38
I have now had the opportunity to investigate your request for an extension to the manufacturers warranty applied to your vehicle.
The manufacturers warranty applied to vehicles we supply is comprehensive but the period of warranty cover is not extended as a result of warranty repairs being required and the warranty does not include inconvenience or expenses caused as a result of loss of use of the vehicle.
Our records indicate we did authorise and fund a hire car for your use in order to minimise any inconvenience caused whilst your vehicle was unavailable.
We have no reason to believe there was a latent or inherent fault with your vehicle when supplied.
Our records indicate you have been without the use of your vehicle for approximately one month whilst repairs were being undertaken and we are as a goodwill gesture, in addition to the funding of the replacement vehicle already offered, prepared to extend the period of the warranty applied to the engine fitted to your vehicle for a period of one month beyond the expiry of the manufacturers warranty. The engine warranty will expire when the vehicle is 37 months old or at 60,000 miles whichever is soonest.
I am confident that your vehicle given considerate use and serviced in accordance with the manufacturers recommendations will prove reliable and durable henceforward and hope your faith in our brand will be restored in the fullness of time.
IM dont seem to care at all about there customers.
AHogg@imgroup.co.uk this is the guy at IM to contact if you want to complain about the exploding engines might as well find a brick wall to hit yourself off.
lol ive had run ins with him he is a tosser. says he will sort out warranty claims then does **** all about it and says he didnt say anything.... i called from work and had the cheeky ****** on tape £1000 new spoiler thanks Mr Hogg!