DAN@ADRIAN FLUX

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DAN@ADRIAN FLUX

Hi everyone.

This is just a short introduction, I'm Dan and I've worked for Adrian Flux Insurance for 24 years.

If any of you on here have any general insurance queries or specific problems with Adrian Flux insurance please let me know. I have handpicked a small but dedicated team of staff who with me will try and assist you wherever possible. I can assure you we will be completely impartial despite being on the payroll of Adrian Flux. If we have messed-up we will acknowledge that and make efforts to get it corrected. If any of you do not understand an insurer’s viewpoint we will do our best to clearly explain it.

It could be problems ranging from simple paperwork issues to major claim disputes. With our many years of experience we should be able to answer most queries immediately. If there were issues or a problem that we can’t answer directly we would ensure that a relevant manager investigates these and we would then be able to relay an answer back.

I hope this will be of some help for you.

On behalf of myself and my team, thanks very much.

Dan.

Adrian Flux Insurance Services

Jim Forester STi

Thanks Dan

My Subaru Forester STi import is insured through Adrian Flux - when it was vandalised on the 4th September you then refer me to the insurers who then use a "repair management" company, who then sent the car off to a Vauxhaul Garage for repair (on 5th Sept). This garage can't get the parts it seems ... and everyone down the line say its not their problem. I have no time frame and have been told that parts are on "back order". I've asked some Japanese friends of mine to try to contact Subaru in Japan now and am spending my day trying to source parts myself.

Oh - parts ? drivers side window and some doors with dents. The window is the problem apparently.

DAN@ADRIAN FLUX

Hi,

Could you PM me your policy number? I can then look into this for you.

Kind regards
Dan

Jim Forester STi

How do I pm ?

Jim Forester STi

Hi Dan

I've sorted it out with the Garage ... so, to get my car back I'll have to stump up over £1000 and take a day off to get it and arrange with another company to deliver glass for it ... and then once the parts are in stock, I'll take the car back to them for the repairs to be done.

Cheers

ACTUALLY, I have not been able to sort it out with the Garage - Adrian Flux say it is the Insurers problem - they in turn say it is the Garage - they in turn say it is the suppliers of parts, but they don't give me the details of the suppliers .. they also advise has taken 4 months in the past to get parts.

So - took my car away 5th Sept and looks like I might not get it back until 2015 .. what can I do about this ? Seems like nothing I can do.

scooby1994

iTrader: (2)

could you tell me why i am having a problem insuring my car,i have owned it for ten years and suddenly it is a problem because it is a 94 wrx auto 4 door saloon and i am now being told that because there was only a small number made that the insurance companies are reluctant to quote,i am 54 owned it for ten years and never had a problem before

DAN@ADRIAN FLUX

Hi,
It's difficult for me to comment without all the details. If you'd like to PM me your details I'd be happy to arrange for one of my quotes team to give you a call back.Hopefully we can help out.
Regards,
Dan.

Deanamoore

Hi I am after a insurance quote on my impreza Sti bugeye.shall I pm you some of the details or have you a contact number thanks dean

DAN@ADRIAN FLUX

Hi,

If you can PM me your details and a telephone number I can arrange a call back.

Thanks,
Dan.

Jim Forester STi

Insurers stepped up tot he plate and re-imbursed me in full

Lee_

Hi Dan,

Thanks for posting this. I've just gone with you guys and received excellent service!

Thanks
Lee

DAN@ADRIAN FLUX

Hi,
Thanks for the positive comments. Glad we could help out.
Regards,
Dan.

JDM_Stig

iTrader: (3)

Hi Dan, Is it normal for Jordan to go around calling people "****ing idiots" on the phone when he thinks he has put the phone down ?
Do you do this to all customers or just a chosen few ?

DAN@ADRIAN FLUX

Hi,
It most certainly is not! I of course apologise profoundly! If you could PM me your details so I can arrange for this matter to be investigated it would be very much appreciated.
I thank you for bringing it to my attention.
Regards,
Dan.

dazdavies

iTrader: (22)

That's a reason for a P45 if ever I've seen one!!