Right

I while back I all of a sudden had problems with my Sigma Lens, on my Canon D30, and had to send it back to Sigma for re-chipping (cost about 60 quid at the time)

Now I hadn't realised this at the time, but I borrowed my Camera to my Sister who has just come back from Las Vegas for my Brothers Wedding, and its now doing the same thing as before, and looks like it is now going to need re-chipping

So the holiday is ruined, and NO pictures were able to be taken of my Brothers Wedding, as this happened once they got to Vegas

Thinking back, I took the camera to Vegas just prior to the orginal fault happening

Now I took the camera on as hand luggage going to Vegas (it was fine over there) but left it in my suitcase coming back

My Sis has just told me she left it in the suitcase flying out there, and it never worked from getting to Vegas

So it looks like the Suitcase scans either at Manchester or Vegas have ruined my Lens again

WHo can I complain/ write too etc, as I am really annoyed about this

Steve

Never heard of airport scans effecting a lens before....of course if they dropped the bag from a great height and/or jumped up and down on the suitcase, that's a different matter. Or maybe the cold got to it?

have you never watched them loading/unloading suitcases before????

there's never less than a 4 ft gap between thrower and luggage cart :eek:

Seems funny that its twice it has happened now, and both times from Manchester to Vegas

I have had the camera in the boot of the car, and have never had a problem with it, the only times it has done this is after being abroad

It was inside the suitcase, in its own case (padded) and well secured and wrapped in clothes etc in a samsonite suitcase (a large one at that)

Dropping the bag from a great height, or jumping up and down on the suitcase is very unlikely to cause my lens to need to be re-chipped (the camera itself and the canon zoom lens is absolutlely fine and works perfectly, therefore ruling out the dropping kicking method used by airport staff)

Cold perhaps, I know it gets -40 degree outside the plane at 35,000 feet, and I know the plane has heating for its passengers, does the cargo hold have roughly the same temperature as outside, thus causing the firmware in the lens to backrev itself ?

*edited to add*

When I spoke to Sigma the 1st time round they told me it will never happen again, once re-chipped, it will always stay like this and never need redoing again

Steve

My tamron lens developed an ERR99 error after coming back on a flight from Mallorca, in the suitcase !!

this is an ERR 99 too

Mogsi, how did you get yours fixed ?

On the NIkons, if the lens has an aperture ring it has to be locked at the smallest aperture to enable setting the aperture on the body. I have had it knocked and go to a larger aperture, rendering the lens unuseable until I realised what happened. Is this possible? WOuld your missus know what had happend?

Am I teaching you how to suck eggs? ;)

Geezer

this is an ERR 99 too

Mogsi, how did you get yours fixed ?

I used it as an excuse to buy a brand new lens :D

The lens was a purchase on Ebay and already a few years old, Tamron quoted me more than it cost to buy so it's sat here gathering dust... Oh and mine was on a Canon

They do pressurise the cargo hold so it shouldn't get too cold. Your suitcase is never wet on arrival so they must heat it too....

Not much help to you Sonic, but I've recently had travel/camera problems.

I packed all my gear very carefully in a separate suitcase but on arrival it was obvious that security had opened the case to check the suspicious-looking contents (they asked me to leave it unlocked for this possibility). It wasn't repacked as carefully and my Epson P2000 now has a broken battery compartment and a lens hood was knocked off a lens - no damage fortunately.

For the return trip I will try and supervise the checking procedure and then get the case security sealed. Fat chance I know, but worth a try :rolleyes:

From other threads this looks like a big problem for guys like us who to take a fair bit of kit. I'm not even sure that the hard camera cases expensively made for this kind of thing will be any help if some clumsy ape repacks your case so that the contents are allowed to rattle and smash around inside :eek:

Richard.

i use cable ties.

never had cases opened - and we transport diving equipment, including knives.