When i bought my new build earlier this year, the salesgirl told me that i would get carpets & textiles throughout.

Now in the kitchen, one of the tiles has came loose & another has cracked :mad:, is there anyway i can just remove these two tiles & replace them, as there is still a few spares lying in the cupboard

Would it just be a case of chiseling out the grout & lift ???

I dont want to damage any others in the mean time

Cheers

Yeah just remove them. Start from the centre of the damaged tile and work your way to the edges. Take it easy though as its easy to damage surrounding tiles.

Chip

I've had to do this with ceramic tiles, and found that it worked better if you could remove some, or all of the grout surrounding the tile you want out, before starting to try and lift it.

That way, no shocks are transmitted to the surrounding tiles, with the possibility of chipping.

I used an old scredriver, but now have a grout rake bought from Screwfix, although I believe Wickes and B&Q also do 'em.

Alcazar

err.... New build, ring up builders and ask them to come and fix it.

err.... New build, ring up builders and ask them to come and fix it.
that's right. i would expect this to be covered by the general fit for purpose warranty for at least 12 months
do you have an nhbc warranty? if so, this is covered for the first 2 years. you may also wish to check what type of floor you have, ie screed on structural concrete, floating timber etc. it could be that the sub-floor needs ply beneath the tiles - if so, this is the builder's problem.
i wouldn't tackle any of this yourself until you have informed the builder - do so in writing as calls from purchasers can often be mis-understood, or mis-conveyed by the time they get to the relevant person in the organisation

:thumb:

Didnt realise i could do that, i will speak to the site foreman tomorrow, to see if he can help first before i go any higher.

if you don't log it in writing, the foreman just accommodates a friendly request and deals with it; if the problem re-occurs outside of the initial 2 yr period, the developer is likely to say sorry, but it's no longer covered. if the problem re-occurs and you have a record of logging the problem initially, you may find you're able to argue that it's the same issue raising its ugly head gain rather than a new occurance of a different problem.
depends whether you want to just get it sorted now or whether you want to protect yourself for a potential future claim