View Full Version : New Subaru Dealer for Dorset!!
I've heard from very reliable source that the Renault garage at Wallisdown has been granted the new Subaru franchise.
New ones have also been issued in Exeter.
I'll keep you posted as I find out more
Mike
Dorset
OLYMPIAN
573 WALLISDOWN ROAD, POOLE, DORSET, BH12 5BA
01202 635000
Exeter
EXETER MOTOR GROUP LIMITED
HONITON ROAD, EXETER, DEVON, EX1 3RS
01392 203800
website (www.exeter.subaru.co.uk)
explore 10 March 2004, 20:28 I hope not cos there not one of the better dealers around here.
not really got the customer care.
Old news MYK!!!
This came out a few weeks ago, they apparently already have cars in a showroom!!
Dark Blue Mark 10 March 2004, 22:44 Ron - just noticed you're not a paid up member of the SN backstage bandit access all areas (etc etc) club!
Might pop down and get some side protectors :) Just doing it up before Rich buys it back and I go for a 22B :)
MB
MB,
you don't expect me to spend money do ya??
Dark Blue Mark 10 March 2004, 23:12 True :)
MB
RichB 11 March 2004, 10:08 LOL - Got shift this pile of red junk first mate..... :)
Went down there tonight for a gander, right down the bottom of their site there's a very small showroom, with three cars in it, still, it's a start!!
RichB 12 March 2004, 10:02 RON - Do they have a UK STi I can have a go in?
Doesn't look like it Rich, godd innit, now we have another option, in my local frre rag today, this ad appeared!!!!!
http://img5.photobucket.com/albums/v14/impreza_dood/Vales_ad.jpg
I guess they'll have original techies too, so therefore factory trained!!!
Ron.
CarlT 12 March 2004, 21:55 RON - Do they have a UK STi I can have a go in?
No, just a standard WR Blue WRX. A WR1 is due early April !
The dealerships phone number is 01202 538500.
Please read my post in "Dealers / Third party" reference facilities etc !
Soulgirl 14 March 2004, 22:04 That renault garage is MEGA expensive for repairs. When I crashed my old escort they quoted over 2k for the repair when I got it done up the road for £469 all in! Day light robbers they are :)
Dark Blue Mark 15 March 2004, 00:36 Carl,
Do you have an association with the garage? Noticed most of your posts are related to it.
MB
G00ner 18 March 2004, 20:28 Groan, just had the new franchise letter through the door...
The leaflet shows a Legacy Sports Tourer, but has a picture of an Outback above it...
Nice to see that Olympian don't know the difference between the two, attention to detail and all that. :rolleyes:
I really want Olympian to do a good job because driving to Simpsons in Swindon is a pain in the ass every 2 months, but I'm not entirely optimistic.
Hopefully John from Chapelgate could re-appear as service manager, anybody still in touch with him now ?
CarlT 18 March 2004, 21:24 Groan, just had the new franchise letter through the door...
The leaflet shows a Legacy Sports Tourer, but has a picture of an Outback above it...
Nice to see that Olympian don't know the difference between the two, attention to detail and all that. :rolleyes:
Well spotted - shaame our F****in ad agency didnt - I will be having words tomorrow !!!
BTW - we do know the difference - the Outback's got 4wd hasn't it ;) ;)
Do you have an association with the garage? Noticed most of your posts are related to it.
Well???????
CarlT 18 March 2004, 21:57 Do you have an association with the garage? Noticed most of your posts are related to it.
Well???????
Ron, already admitted that I have in the other thread ! I work there ! The way you Guys and Gals are going on about Olympian - I not so sure I should admit it :o
G00ner 18 March 2004, 23:25 Ron, already admitted that I have in the other thread ! I work there ! The way you Guys and Gals are going on about Olympian - I not so sure I should admit it :o
Carl,
If you listen to your what your customers tell you, don't call everything a 'characteristic of the vehicle' and don't try to service 100 cars a week then you should be fine.
I have to say that I was orginally attracted to Subaru because of the 'legendary reliability', excellent customer service and the JD Power cobblers, but have as yet found few of these qualities.
Anyway, I'll be in for a 10,000 service on my new Leggy in about 3 weeks, so prove your metal and find out what Subaru UK plan to do about the drivers seat rubbing against the center console and making that squeaky noise. ;)
That's my only gripe so far in 7000 miles, except why the fook Subaru UK don't do the GT over here (2.5 turbo). :(
Shane if you have it serviced on a Thursday , They will give you 10% OAP discount !! LOL
Glad to see that your still alive
John
John,
Any news on those discs??
I'm 'doing keevil on the 5th now, so might be a tad late for the gathering, should have a silly grin on my face though eh!!
So long as I don't bin it!!
Ron
G00ner 19 March 2004, 18:35 Me taps pipe in John's direction. ;)
That bloody Forester STi keeps looking at me, if David Hendry has one I could be very, very tempted to run a 2nd car. ;)
G00ner 19 March 2004, 18:39 http://www.carview.co.jp/tas/2004/car/photo/sti/forester_sti/01.jpg
:D
k wrx 19 March 2004, 20:07 I hope the servicing is better than parts waited 20 mins for 2 sump washers (only one person infront of me 2 on desk) then got a hand writen receipt
tony
CarlT 19 March 2004, 20:50 I hope the servicing is better than parts waited 20 mins for 2 sump washers (only one person infront of me 2 on desk) then got a hand writen receipt
tony
As you all know, the dealership is new to Subaru so they are just finding their feet and working out the IM systems.
Why not cut the place some slack. Give them chance to get sorted and then critcise in the future if things aren't up to the standards you want or expect !
Or why not offer some constructive comments, so that they can live up to the expectations you have !!
BTW - I may work for them, but I am a complete petrolhead and can usually be found on UK-MKiVS (http://www.uk-mkivs.net) where you will find me talking about my Golf R32 :cool:
Flame me for my comments if you want, but the comments so far aren't exactly encouraging !
Dark Blue Mark 20 March 2004, 11:12 Goon, ive never seen that before :eek: got any more pics? I could be tempted by one, if I come into large amounts of cash... ;)
Carl,
I think you will inherit some pissed off customers from previous dealers seriously bad customer service. If you ensure everything is tip top, im sure it will work out fine. I found Chappelgate ok, but only because I knew John Piper from before then, and the workshop manager, through a work mate. Sparshats were really bad, and most here have found that a common theme of southern dealers.
People do expect a lot from the days where Subaru won the JD Survey etc... I think you should also point the workshop guys onto the techincal forums on here, every one ive encountered wouldn't have a clue how to diagnose a MAF or 02 fault on a Select Monitor....
Other stuff like the car not being washed after a service, not being able to book in for 5-6 weeks, dealers being miserable / not interested etc... I remember Rich saying he went to Chapplegate and they weren't interested in letting him have a go in an STi, so he imported one. They wouldn't match another dealers price, so goon bought an STi eleswhere etc...
Not having a whinge but just some history for you.
Im not fussed anyway, as I dont imagine you'd service a JDM STi ;) :D I do need some side protector strips and a DIN stereo pocket though ;)
MB
Dark Blue Mark 20 March 2004, 11:20 BTW,
Apologies if we all come across a bit moody, we're not really :) Bring an STi along to a meet to cheer us up!
MB
CarlT 20 March 2004, 15:15 BTW,
Apologies if we all come across a bit moody, we're not really :) Bring an STi along to a meet to cheer us up!
MB
Mark, we are hoping to come along to the April meet at the Horton Inn - we are hoping our WR1 will be here by then - if not it will be a "std" WRX this month and the WR1 next :D :D
BTW - apology accepted ;)
You'd be more than welcome Carl, it'd be good to put a face to the name!
kira scooby 20 March 2004, 22:57 no good for us peeps with import scoobs,the tossers dont like us,is it because we are much quicker.
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