View Full Version : Lancaster Pangbourne


Piggy McRae
09 July 2003, 01:53
A suspicious first post from a long time owner and part time lurker…

I’m another Lancastrian(?) left stranded by their imminent closure. Been a customer for seven years, and have somehow learned to trust their thorough (yet relatively pricey) Service Dept.

However, I had a very positive visit to CCV (Witney) today, that definitely justified the extra mileage. Attentive and friendly staff who took their time to satisfy my motoring fetish (and there's some great little 'B' roads in the surrounding area!).

I would certainly recommend them to the rest of the frustrated West Berks/East Wilts/South Oxon massif who don't fancy the obvious alternatives :)

Kudos to Conrad at Lancaster – I hope he finds a company that deserves him...

PMcR


[Edited by Piggy McRae - 9/7/2003 12:02:21 PM]

[Chris]
27 August 2003, 18:50
Is closing down - just dropped my car down and they have been given their months notice

understandably they are not too happy at the moment.

ah well another dealership down

thebothy
27 August 2003, 19:48
im gutted got p1 there and have sevicing there i hope they are not closing but just got to find new property to work from

scooby_jim
27 August 2003, 20:15
Try CCV (http://www.ccv.co.uk) near Witney, much nicer guys and cheaper too for services etc. They have a more "family-run" feel. Yes I realise it is further for you guys to travel, but I live not far from Wallingford and think it's worth the trip.

Had a bad experience at Pangbourne, but I suppose you guessed that ;)

Added to say all IMO of course..

Jim

[Edited by scooby_jim - 8/27/2003 8:16:04 PM]

NACRO
27 August 2003, 20:33
Does that mean Lancaster Sevenoaks will shut down too?

248SPG
27 August 2003, 22:25
Hi Guys,

Looks like the replacement Dealership is over in Twyford.

Have a look at This thread. (http://www.scoobynet.co.uk/bbs/thread.asp?threadid=244275) as a few of us were discussing it earlier.

ScoobyKev
27 August 2003, 22:47
Had dealings with CCV in Witney, must say they are very polite and professional.

Kev

Ajax
29 August 2003, 12:29
CCV in Witney.
Gets my vote, I have used the service and body repair

TomCat
29 August 2003, 13:09
Sad for the guys in the Service department - Conrad & Steve especially for sorting out my MY99.

They were let down by their Sales & Management though - lots of posts about poor aftersales, even one where a salesman called a customers wife "a very rude word" in writing!

I had an unhelpful response & only got my car sorted after I could prove they had lied about the condition of the brakes to their own company chairman.

ScoobyKev
05 September 2003, 17:38
I think Steve/Conrad are OK, but Steve (service manager) can bullsh!t a bit.

Kev


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