Anyone used these guys for services.

Any comments?

 

Yep - no great shakes but I'm not easily impressed

My dream is to have the car picked up from my work, serviced at a reasonable cost, some 'niggles' fixed free of charge, washed and valeted and then returned on a back of a flatbed truck in pristine condition with only 'road test' mileage added. Collection & delivery should be carried out by well spoken gentleman in suit & tie with cotton gloves on, who strokes the car lovingly as you swap stories about your pride & joy.

I think I'm expecting a bit too much tho

Alex

 

Andy and Jim at Cheam are top blokes and will look after you very well.

Dan

 

Provide a no nonsence service to customers. Also diagnose any potential faults honestly.

Thanks

Sonu

 

Funnily enough I was there this morning. Top as usual.

 

Thanks all - booked in for a fortnight.
AJT - why not start your own garage on your terms - for service like you expect, I'll use you

 

only dealer i have never had any problems with and they know what they are doing which helps
Adrian

 

Excellent service as far as I am concerned. Changed to them from another Subaru dealer in Surrey who also sell Lotus's and was amazed at the difference. My clutch started juddering badly and after my previous experience of the other dealer I expected a real fight to get it fixed. Cheam motors booked it in to be fixed straight away without even taking it for a test drive. When I picked up the car the guy behind the desk noticed the range on my remote was terrible (I had asked the other dealer to fix it several times and they hadn't bothered) and booked it in for a replacement alarm without me even asking.

 

Get my thumbs up, parts dept is very good, none of this oh it's an import parts are not available cr4p from them

Give them the model code and they'll get the bits

 

...I agree with Danny; Andy & Jim seem to have looked up customer service in the dictionary before they came to work ! I'm 90 minutes away with 2 or three other dealers closer than Cheam so thats a good reflection I hope!